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AC Hotel Jacksonville St Johns Town Center

2.5 star property

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Photo gallery for AC Hotel Jacksonville St Johns Town Center

Lounge
Exterior
Lounge
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
5323 BIG ISLAND DRIVE, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪1 min walk‬
  • Place, University of North Florida
    ‪1 min drive‬
  • Place, Topgolf
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

Iron/ironing board, bed sheets

Room, 1 King Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Iron/ironing board, bed sheets

Room, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Iron/ironing board, bed sheets

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Iron/ironing board, bed sheets

Room, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible

Iron/ironing board, bed sheets

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Iron/ironing board, bed sheets

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

Iron/ironing board, bed sheets

Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Hearing Accessible

Iron/ironing board, bed sheets

Room, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

AC Hotel Jacksonville St Johns Town Center

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
AC Hotel Jacksonville St Johns Town Center offers 118 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at AC Hotel Jacksonville St Johns Town Center, you're just a quick walk from St. Johns Town Center. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi and wired Internet in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, 3 meeting rooms, and a computer
  • Onsite recreation includes a 24-hour gym
  • Just a 1-minute drive from St. Johns Town Center and 11 minutes from Mayo Clinic Florida
  • Pets welcome for a fee
AC Hotel Jacksonville St Johns Town Center offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 3 meeting rooms and coworking spaces. AC Hotel Jacksonville St Johns Town Center also features a terrace, laundry facilities, and a front-desk safe. For a fee, parking is available.

This Jacksonville hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
AC Hotel Jacksonville St Johns Town Center has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2024
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22 per person
  • Self parking fee: USD 10 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

AC BY Marriott Jacksonville
AC Hotel Jacksonville ST Johns Town CTR
AC Hotel Jacksonville St Johns Town Center Hotel
AC Hotel Jacksonville St Johns Town Center Jacksonville
AC Hotel Jacksonville St Johns Town Center Hotel Jacksonville

AC Hotel Jacksonville St Johns Town Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 163 out of 210 reviews
Rating 8 - Good. 26 out of 210 reviews
Rating 6 - Okay. 13 out of 210 reviews
Rating 4 - Poor. 5 out of 210 reviews
Rating 2 - Terrible. 3 out of 210 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and location is great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, amenities
Great hotel! Clean, modern, new and EV charging was a HUGE plus. Would definitely stay here again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Devin

Liked: Cleanliness, amenities
Room was great, clean and spacious!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
FANTASTIC
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent...highly recommend this Hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Very clean. Nice staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful installations. Friendly and efficient staff. Very clean rooms.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent staff
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. The place was beautiful. Can hear some noise around and in hotel but not to bad. Staff were very nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lorelei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was amazing, close to shops, restaurants and I-75
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep doing what you’re doing
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mechele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and relaxing
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, amenities, property conditions & facilities
Convenient for UNF
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, easy in/out, nice facilities and plenty to do in the area.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, professional
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Nice, great close to the best shops and dining in Town center.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kadaysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. The room we chose was very spacious and clean. The team was also very nice and welcoming. Whenever we are in the Jacksonville area we will always make this hotel our stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfull hotel
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Best hotel experience I’ve ever had in Jacksonville!!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Analia

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Nice area
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks great and is located in the middle of many shopping and dining options. The staff is friendly and the check-in process was quick and easy.
Stayed 1 night in May 2025
Verified

6/10 Okay

Joseph

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The floor in my room was not mopped,I stayed for 4 nights and during that time my room was not serviced at all during my stay.My trashed was not change,no new sheets on the bed.And toiletrees were not stocked.Floor was not mopped.For the priced I paid, I would imagine that would have a clean and proper stocked amenities in my room.Very disappointed!!!
Stayed 4 nights in Mar 2026