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Best Western Mayport Inn & Suites

2.5 star property

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Photo gallery for Best Western Mayport Inn & Suites

Exterior
Lobby
Free daily full breakfast
Standard Room, 1 King Bed, Non Smoking, Microwave (Pet Friendly)
Seasonal outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2389 Mayport Road, Atlantic Beach, FL, 32233
  • Place, Kathryn Abbey Hanna Park
    ‪14 min walk‬
  • Place, Mayport Naval Station
    ‪2 min drive‬
  • Place, Atlantic Beach
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room business centre

Standard Room, 1 King Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

9.4 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave (Pet Friendly)

In-room business centre

Standard Room, 1 King Bed, Non Smoking, Microwave (Pet Friendly)

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility Accessible King Room with Tub

  • Sleeps 2

King Room

  • Sleeps 2

King Suite

  • Sleeps 4

Pet Friendly King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

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About this property

Best Western Mayport Inn & Suites

Hotel with free parking, near Kathryn Abbey Hanna Park
Along with a fitness center, this smoke-free hotel has a 24-hour business center and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a computer station.
Best Western Mayport Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Atlantic Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Mayport Inn & Suites. During your stay, you'll be within walking distance of Kathryn Abbey Hanna Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business center, a computer, and laundry facilities
  • Onsite recreation includes a gym
  • 13 minutes by foot from Kathryn Abbey Hanna Park and a 2-minute drive from Mayport Naval Station
  • Dogs welcome for a fee (restrictions apply)
Best Western Mayport Inn & Suites offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Mayport Inn & Suites. Limited free parking is available on a first-come, first-served basis.

This Atlantic Beach hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2001
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 29.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 110 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 29.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 2 children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Mayport
Best Western Mayport Atlantic Beach
Best Western Mayport Inn
Best Western Mayport Inn Atlantic Beach
Best Mayport & Suites Atlantic
Best Western Mayport Inn And Hotel Atlantic Beach
Best Western Mayport Inn & Suites Hotel
Best Western Mayport Inn & Suites Atlantic Beach
Best Western Mayport Inn & Suites Hotel Atlantic Beach

Best Western Mayport Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 258 out of 726 reviews
Rating 8 - Good. 258 out of 726 reviews
Rating 6 - Okay. 118 out of 726 reviews
Rating 4 - Poor. 49 out of 726 reviews
Rating 2 - Terrible. 43 out of 726 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kendall

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless and the staff was nice and very helpful.
Stayed 2 nights in Oct 2025

6/10 Okay

Brian

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

micah

Stayed 1 night in Oct 2025

2/10 Terrible

Nicole

Stayed 1 night in Oct 2025

10/10 Excellent

Blaze

Stayed 1 night in Oct 2025

10/10 Excellent

Hector

Stayed 1 night in Sep 2025

6/10 Okay

BRENDA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Initially, I was placed in a room that had a chair that looked as if it was straight from the dumpster. It reeked urine. I was horrified and discombobulated. The bed smelled of stinky feet. I sprayed the room and furniture with Lysol and it did not help. I was transferred to another room and it was a little better. The staff were friendly and nice. However, The experience has left me with feeling very disappointed. Looking back, I am entitled to a refund, at least partially. This place was more like a motel than a hotel. I will not be returning. Linens should be cleaned and changed per every check out visit and that means the entire bed linen changed, pillows, sheets, and spread. Customers should not be subjected to what I experienced. Especially, considering what is charged to stay at the hotel facility.
Stayed 5 nights in Oct 2025

6/10 Okay

Clint

Stayed 1 night in Sep 2025

8/10 Good

Clinton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice, but uncomfortable sleep

Mattress was too firm, it hurt my back just sleeping on it.
Stayed 1 night in Sep 2025

6/10 Okay

Dwayne

Liked: Cleanliness

Average to Below Average

Did not try the breakfast. The bed is lumpy and fitted sheet was too small for bed. It would not stay in place. The young lady at check in wasn't rude, nor was she friendly at all. Very little to say and mumbled when she did speak.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lashae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Carolyn

Travelled with family
Liked: Staff & service
Stayed 4 nights in Jul 2025

6/10 Okay

Nicole

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Disappointing, to say the least

When we arrived, our room had been given away and we were charged the same rate for a room that cost significantly less per night than the one I initially booked on Hotels.com. We were able to move into the room we originally booked the next morning, from a room with two queen beds into the king bed suite (which is what I originally purchased). Both rooms had bugs in the bathroom. In the king suite (which should have been cleaned directly before we moved into it), I opened the shower curtain and found a dead spider in it. The compartments for the towels and the toilet paper holder also had dust inside. I put a brand new pair of socks on my two year old and after only a couple of minutes of walking on the carpet in our room, the bottom of his socks were filthy, like the carpet hadn’t been vacuumed in months. When my husband asked the housekeeper if she could come back to clean in 30 minutes to give us time to leave the room, she replied she only cleaned from 9-10am and wouldn’t be able to come back that day. To my knowledge, our room was never cleaned during our week-long stay. Finally, there was the pool. We took our son, niece and nephew to swim and the pool walls were covered in algae, the bottom of the pool was filthy, and there was all kinds of plastic and debris floating in it. The staff did clean it the next day, but we never tried to use it again. The front desk staff was extremely kind and friendly, but the damage had already been done.
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for business travel

Great stay as the tail end of an extended business trip for work at Naval Base nearby.
Stayed 1 night in Jul 2025

8/10 Good

Shadae

Stayed 2 nights in Jun 2025

2/10 Terrible

Nicholas

erty
Stayed 2 nights in Jun 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
All of the staff was great. Mia at the front desk was extremely helpful and friendly. The food was hot and tasted great
Stayed 3 nights in Jun 2025

2/10 Terrible

A

Disliked: Cleanliness, amenities
I was charged 2 times on my card never coming back
Stayed 1 night in May 2025

2/10 Terrible

norman

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was dirty . And ice cold the first room smelled like mold or mildew. The mattress was old . The drain for bath did not work.. i should get a refund
Stayed 1 night in May 2025

2/10 Terrible

DANIEL

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was a mess when we arrived
Stayed 2 nights in May 2025

8/10 Good

terry

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
It was nice and quiet
Stayed 1 night in Apr 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025