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Candlewood Suites Jacksonville East Merril Road by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jacksonville East Merril Road by IHG

Exterior
In-room safe, desk, cots/infant beds, rollaway beds
Fitness facility
Terrace/patio
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2700 Jane St, Jacksonville, FL, 32225
  • Place, Jacksonville Arboretum and Gardens
    ‪3 min drive‬
  • Place, Regency Square Mall
    ‪4 min drive‬
  • Place, University of North Florida
    ‪8 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

In-room safe, desk, cots/infant beds, rollaway beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds, Kitchen

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 2 Double Beds, Kitchen

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds, Accessible (Comm)

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 2 Double Beds, Accessible (Comm)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm)

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Accessible (Comm)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

In-room safe, desk, cots/infant beds, rollaway beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds

Microwave, coffee/tea maker

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

Exterior
Comfort Suites Jacksonville Airport
Northside
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.1 out of 5, Very good, 1,012 reviews
The price is €91
includes taxes & fees
28 Jun - 29 Jun
Comfort Suites Jacksonville Airport

About this property

Candlewood Suites Jacksonville East Merril Road by IHG

Along with an outdoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Candlewood Suites Jacksonville East Merril Road by IHG offers 95 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Accommodations have kitchens with microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Jacksonville East Merril Road by IHG. During your stay, you'll be close to Jacksonville Arboretum and Gardens. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from St. Johns Town Center and 8 minutes from University of North Florida
  • Pets welcome for a fee (restrictions apply)
Candlewood Suites Jacksonville East Merril Road by IHG offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. A terrace, barbecue grills, and concierge services are also featured at the business-friendly Candlewood Suites Jacksonville East Merril Road by IHG. Self parking is free.

Smoking is allowed in designated areas at this Jacksonville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites JACKSONVILLE EAST MERRIL ROAD
Candlewood Suites MERRIL
Candlewood Suites MERRIL Hotel
Candlewood Suites MERRIL Hotel JACKSONVILLE EAST ROAD
Candlewood Suites Jacksonville East Merril Road Hotel
Candlewood Suites Merril Road Hotel
Candlewood Suites Merril Road
Candlewood Suites Jacksonville East Merril Road
Candlewood Suites Jacksonville East Merril Road by IHG Hotel
Candlewood Suites Jacksonville East Merril Road an IHG Hotel

Candlewood Suites Jacksonville East Merril Road by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 306 out of 589 reviews
Rating 8 - Good. 178 out of 589 reviews
Rating 6 - Okay. 49 out of 589 reviews
Rating 4 - Poor. 22 out of 589 reviews
Rating 2 - Terrible. 34 out of 589 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Candance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Great one for an a one nib
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, property was very central to our needs.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
Excellent staff. Was very helpful and understood that my son was traveling on military orders to NAS JAX. Allowed us to stay a little longer to finish up our items before leaving. I’ve been impressed with Candlewood Suites and they have always been amazing places to stay at. Will come back again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

RONALD

Liked: Cleanliness, amenities, property conditions & facilities
yes an yes staff clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff, Great long-term stay

Great stay for one month and one week while working on a construction project. Great staff, great stay.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent but having a recliner saved my back
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Brian

Great stay and nice room as always when I come to Florida for construction project management. Close to the Base and easy in and out parking and great staff who take care of whatever I need. Many thanks as always.
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

DORIS

Liked: Cleanliness
Disliked: Amenities
The room was clean and bedding was comfortable. The soap dispensers were low and could have been filled up better. The internet was definitely very slow and difficult to communicate with. TV’s need to be upgraded to smart TV to have greater selection.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when im in Jacksonville. Many dining options in the area. Hotel staff is always great!
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

aaron

Disliked: Cleanliness, property conditions & facilities
Room stunk. Literally had to go to the store for bleach and cleaning supplies.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed 1 night while passing through but hotel was very clean and Elena at the front desk was very friendly and kind.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Easy to find, located close to food and shopping
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk were helpful, enjoyed staying here.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great-had everything we needed
Stayed 1 night in May 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for trip
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay

This is the second time I have stayed at this location and it's does not disappoint. The place is comfortable, and clean! Updated, and just all around good quality. Cleanliness is top notch and the staff are very friendly! It's located conveniently also!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and pool.
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn't much around the hotel as it sits back off a main road, but it was quiet and clean. Bed was nice I appreciated the thicker comforter as I'm always cold
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Jacksonville close by my daughters. I always stay herr when visiting. Great hotel with amazing staff!!!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff was friendly.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel..
Stayed 1 night in May 2024