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Candlewood Suites Jacksonville by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jacksonville by IHG

Exterior
Property amenity
Desk, blackout curtains, soundproofing, iron/ironing board
Desk, blackout curtains, soundproofing, iron/ironing board
Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
119 Penny Ln, Jacksonville, NC, 28546
  • Place, Coastal Carolina Community College
    ‪11 min walk‬
  • Place, Onslow Memorial Hospital
    ‪2 min drive‬
  • Place, Jacksonville Mall
    ‪2 min drive‬
  • Airport, Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪27 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

8.0 out of 10
Very good
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen

7.6 out of 10
Good
(26 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 2 Double Beds, Kitchen

9.0 out of 10
Wonderful
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

8.6 out of 10
Excellent
(7 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Jacksonville by IHG

A fitness center, a snack bar/deli, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Candlewood Suites Jacksonville by IHG offers 95 air-conditioned accommodations with DVD players and complimentary newspapers. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Jacksonville by IHG. During your stay, you'll be within walking distance of Coastal Carolina Community College. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking
  • Amenities include newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • 15 minutes by foot from Coastal Carolina Community College and a 2-minute drive from Jacksonville Commons
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. You'll find a business center on site. A fitness center, barbecue grills, and a picnic area are also featured at the business-friendly Candlewood Suites Jacksonville by IHG. Free self parking is available.

This Jacksonville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per week
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Jacksonville
Candlewood Suites Hotel Jacksonville
Candlewood Suites Jacksonville
Jacksonville Candlewood Suites
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Suites Jacksonville Hotel
Candlewood Jacksonville
Jacksonville Candlewood Suites

Candlewood Suites Jacksonville by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 369 out of 789 reviews
Rating 8 - Good. 223 out of 789 reviews
Rating 6 - Okay. 89 out of 789 reviews
Rating 4 - Poor. 57 out of 789 reviews
Rating 2 - Terrible. 51 out of 789 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Richie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean, felt like home
Stayed 1 night in Nov 2025

2/10 Terrible

Tara, Saint Marys

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect and comfortable I even had a kitchen felt like my own apartment
Stayed 2 nights in Nov 2025

6/10 Okay

Lizangely

Liked: Amenities, property conditions & facilities
The staff are so nice and the are placed in a good location.
Stayed 10 nights in Nov 2025

6/10 Okay

Tracey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
N/A
Stayed 3 nights in Nov 2025

10/10 Excellent

Franklin, Asheboro

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and staff was extremely nice
Stayed 3 nights in Nov 2025

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, amenities
It was all decent
Stayed 4 nights in Nov 2025

10/10 Excellent

Mario

Stayed 4 nights in Nov 2025

2/10 Terrible

Isaiah

Stayed 1 night in Nov 2025

2/10 Terrible

Enyah

Stayed 1 night in Nov 2025

10/10 Excellent

Efrem

Stayed 2 nights in Nov 2025

10/10 Excellent

FRANK, cheshire

Liked: Cleanliness, property conditions & facilities
Front desk person was great
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

BETHSEINE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was courteous but had issue with the door being hard to open. Location was very quiet and parking was convenient.
Stayed 1 night in Oct 2025

6/10 Okay

Blanca

Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Nice clean hotel
Stayed 1 night in Oct 2025

8/10 Good

Yi Peng

Stayed 1 night in Oct 2025

8/10 Good

LaKisha

Stayed 7 nights in Oct 2025

10/10 Excellent

rogelio

Stayed 2 nights in Oct 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a week stay
Stayed 7 nights in Oct 2025

10/10 Excellent

Romana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was very clean and smelled great. The staff was amazing and friendly. I always enjoy my stay at this hotel. Every part of the hotel that I saw was very clean as well.
Stayed 3 nights in Oct 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Sep 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great here. We were pleasantly surprised by how clean the room was and we had a kitchen with all the thing we needed. Great experience and will def book here again!
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Average
Stayed 1 night in Oct 2025