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Candlewood Suites Jacksonville by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for Candlewood Suites Jacksonville by IHG

A multi-story hotel with a prominent sign for Candlewood Suites.
A multi-story building with a covered outdoor area featuring a grill and seating.
A hotel room with a kitchen area, a dining table with chairs, a bed with a headboard, a blue sofa, and a window with curtains.
A hotel room with a wooden dining table, chairs, a telephone, and a bed with a headboard.
A hotel room with a living area, a dining table with chairs, a TV, and a small kitchenette.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
119 Penny Ln, Jacksonville, NC, 28546
  • Place, Coastal Carolina Community College
    ‪11 min walk‬
  • Place, Jacksonville Mall
    ‪2 min drive‬
  • Place, Jacksonville Commons
    ‪3 min drive‬
  • Airport, Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪27 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

A hotel room with a bed, a desk, a chair, a television, and a coffee maker.

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

8.0 out of 10
Very good
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

A hotel room with a kitchenette, a desk with a chair, a bed, a TV, and a window with curtains.

Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

7.4 out of 10
Good
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

A hotel room with a living area, a dining table with chairs, a TV, and a small kitchenette.

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite

A hotel room with a kitchenette, a desk with a computer, a TV, a bed, and a window with curtains.

Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Kitchen

A hotel room with a large bed, a chair, a desk, and a window with curtains.

Studio Suite, 1 Queen Bed, Kitchen

7.6 out of 10
Good
(28 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds, Kitchen

A hotel room with a kitchenette, a desk with a chair, a bed, a TV, and a window with curtains.

Studio Suite, 2 Double Beds, Kitchen

8.8 out of 10
Excellent
(15 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

A compact kitchen with a microwave, stove, and cabinets. There's a dining table with chairs and a small refrigerator.

Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

8.6 out of 10
Excellent
(7 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Candlewood Suites Jacksonville by IHG

A fitness center, a snack bar/deli, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Candlewood Suites Jacksonville by IHG offers 95 air-conditioned accommodations with DVD players and complimentary newspapers. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Jacksonville by IHG. During your stay, you'll be within walking distance of Coastal Carolina Community College. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking
  • Amenities include newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • 15 minutes by foot from Coastal Carolina Community College and a 2-minute drive from Jacksonville Commons
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. You'll find a business center on site. A fitness center, barbecue grills, and a picnic area are also featured at the business-friendly Candlewood Suites Jacksonville by IHG. Free self parking is available.

This Jacksonville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 56.50 per accommodation, per week (maximum USD 169.50 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 56.50 per accommodation, per week (maximum USD 169.50 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Jacksonville
Candlewood Suites Hotel Jacksonville
Candlewood Suites Jacksonville
Jacksonville Candlewood Suites
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Suites Jacksonville Hotel
Candlewood Jacksonville
Jacksonville Candlewood Suites

Candlewood Suites Jacksonville by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 395 out of 839 reviews
Rating 8 - Good. 229 out of 839 reviews
Rating 6 - Okay. 97 out of 839 reviews
Rating 4 - Poor. 59 out of 839 reviews
Rating 2 - Terrible. 59 out of 839 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to lodge snd very affordable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and the staff was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Schyler

Liked: Cleanliness, staff & service
Standard hotel. Needs a little updating but fine for a quick stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service
I was traveling with my fur friend and she was welcome. Hotel was clean and staff was nice.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

celena

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff are friendly
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

George

Liked: Amenities, property conditions & facilities
Room are very comfortable and amenities
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a week stay
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Franklin

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and staff was extremely nice
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The was kind and the room was awesome
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Savana

Liked: Cleanliness, staff & service, property conditions & facilities
Whenever I visit my family in the are I Always
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and orderly. The front staaff memeber was very friendly and helpful. The check in was very quick
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to switch rooms due to AC issues and hotel only had two roller carts in which guest was keeping in their rooms for long periods of time, but overall ,very nice and location was perfect
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Lizangely

Liked: Amenities, property conditions & facilities
The staff are so nice and the are placed in a good location.
Stayed 10 nights in Nov 2025
Verified review

10/10 Excellent

Rachel

Nice clean hotel
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Donte

Liked: Cleanliness, amenities, property conditions & facilities
We booked this room so we could cook together. It was VERY clean, quiet and the front desk staff agent was very friendly!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one bedroom suite with a full kitchen. This was nice as a solo traveler for work. I was able to cook and get my things prepared for the following day. Grill out back and free laundry as well.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Daniel Lugardo

Disliked: Amenities
Property is under construction, other than that It’s ok.
Stayed 5 nights in Mar 2026
Verified review

2/10 Terrible

Amy

Liked: Cleanliness
Disliked: Staff & service
If I could give a review separately for service and rooms I would. The room was fairly clean and fresh. Kitchen has everything I needed to cook with
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kimarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, amenities
The staff was very friendly.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness
Clean room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Everything was in place. Wonderful place to stay.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Richie

Liked: Cleanliness, staff & service, amenities
Very clean, felt like home
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Water pressure in the shower was excellent.beds were nice and firm.
Stayed 3 nights in Oct 2025