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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

A modern hotel lobby with a central staircase, seating areas, and a reception desk.
A multi-story hotel with a flat roof and a sign reading "DOUBLETREE".
A restaurant with large windows, multiple dining tables, and chairs.
A large white fish sculpture by a pool with palm trees and modern buildings in the background.
A street with outdoor seating and a restaurant named "TROPIC THUNDER."

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Place, Florida Theatre
    ‪11 min walk‬
  • Place, Times-Union Center for the Performing Arts
    ‪12 min walk‬
  • Place, VyStar Veterans Memorial Arena
    ‪4 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪25 min drive‬

Room options

View all photos for 1 KING BED-RIVERFRONT

A hotel room with two beds, a desk, a TV, and a view of a bridge and cityscape.

1 KING BED-RIVERFRONT

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 DOUBLE BEDS-RIVERFRONT

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

2 DOUBLE BEDS-RIVERFRONT

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed

A hotel room with a large bed, a sofa, a chair, and two lamps.

Studio, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a television, and a mirror.

Room, 2 Double Beds

  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Riverfront)

A hotel room with two beds, a desk with a TV, a chair, and a view of a cityscape through large windows.

Room, 2 Double Beds (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed (Riverfront)

A hotel room with a bed, a desk, a chair, a sofa, a television, and a small table with a plant.

Junior Suite, 1 King Bed (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed

A hotel room with a large bed, a sofa, a chair, a small table, and two lamps.

Studio, 1 King Bed

  • 21 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a bed, a chair, a nightstand, and two wall-mounted lamps.

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, River View

A hotel room with a large bed, two bedside lamps, a chair, a desk with a TV, and a view of a cityscape at night.

Room, 1 King Bed, River View

  • River view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk with a TV, a chair, a small table, and a view of the city through the window.

Suite, 1 King Bed

  • River view
  • 28 sq m
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Jetted Tub

A hotel room with a living area, dining space, and a separate bedroom.

Suite, 1 King Bed, Jetted Tub

  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables with lamps, a chair, a mirror, and a framed picture on the wall.

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

A hotel room with a large bed, two bedside tables with lamps, a chair, and a patterned carpet.

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • River view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a desk with a chair, a television, and a view of the city through the window.

Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Bar (on property)
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  • Pool
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  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 1,650 reviews
The price is €109
includes taxes & fees
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Southbank Hotel by Marriott Jacksonville Riverwalk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
DoubleTree by Hilton Hotel Jacksonville Riverfront's great location gets high marks from our customers. During your stay, you're just a quick walk from Jacksonville Historical Center. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy American cuisine at St. Johns Provision Co., one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a porter, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Jacksonville Museum of Modern Art and a few minutes from VyStar Veterans Memorial Arena
  • Pets welcome for a fee
DoubleTree by Hilton Hotel Jacksonville Riverfront offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 15 meeting rooms are available. Event space at this hotel measures 10315 square feet (958 square meters) and includes conference space. A terrace, multilingual staff, and express check-in are also featured at DoubleTree by Hilton Hotel Jacksonville Riverfront. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
St. Johns Provision Co. - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Ruth's Chris - Overlooking the pool, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,315 square feet of conference space
  • 15 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (75 centimetre high)
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.8
Rating 10 - Excellent. 549 out of 1712 reviews
Rating 8 - Good. 273 out of 1712 reviews
Rating 6 - Okay. 369 out of 1712 reviews
Rating 4 - Poor. 240 out of 1712 reviews
Rating 2 - Terrible. 281 out of 1712 reviews

6.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast buffet and price.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Keyshla

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location & the amenities
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Kyley

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures are better then hotel itself!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Aisha

Liked: Cleanliness
Beautiful location staff throughout hotel was amazing
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Marguerite

Liked: Cleanliness, staff & service
Staff was very friendly and helpful.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Nichol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, parking is alittle on pricey side. But all in all good place to stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

brieanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was decent! Parking was nice and easy! The room had a nice view! Overall nice place to stay!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and very accommodating! Not to mention that view! 😍 We will definitely be back.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jon-Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, great location, friendly staff and great view
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
I like the location and the hotel was very clean.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the river, not too loud, very nice scenery overall a nice place to stay
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Kimberly

Liked: Staff & service, property conditions & facilities
Average hotel clean .. staff was fine .. just felt older and dated.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Roosevelt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and view
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Amber

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff were great and the location as well.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Elizabeth

Liked: Cleanliness, amenities
The location of this hotel was very convenient and the view of the river was amazing. However, the room we stayed in was very “tired” and needed some TLC.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

melvin

Liked: Cleanliness, amenities, property conditions & facilities
It was a great room at a great rate in a great location. I'll stay there again.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service
Anne was very nice during check-in. The bed was comfortable.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Abby

Liked: Cleanliness
Staff was helpful and courteous.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Beautiful view, friendly staff.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
No free breakfast offered, so we didn't eat breakfast there.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marva

Liked: Cleanliness, amenities
It was great stay, the floors in the rooms need to be changed at this point, but overall good, clean room !
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Adam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheaper hotel in downtown Jacksonville but hotel needs a total refresh is a very rundown hotel but for the money and the location it is a good stay in the Riverview is amazing
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
The room doesn't have a fridge that we could find, but check in went well. The staff were friendly and we had a good stay.
Stayed 1 night in Feb 2026