See all properties

DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Exterior
View from property
Reception
Front of property – evening/night
View from property

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • VyStar Veterans Memorial Arena
    ‪4 min drive‬
  • EverBank Stadium
    ‪5 min drive‬
  • Daily's Place
    ‪5 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • River view
  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, River View

  • River view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Studio, 1 King Bed

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Riverfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed (Riverfront)

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds

  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • River view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

42-inch LCD TV with cable channels, TV, MP3 dock

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

  • River view
  • 27.9 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Southbank Hotel by Marriott Jacksonville Riverwalk

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1405)
The price is €149
for 1 room
includes taxes & fees
21 May - 22 May
Southbank Hotel by Marriott Jacksonville Riverwalk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Riverwalk hotel with 2 restaurants and bars
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available once per stay.
DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with MP3 docking stations and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
DoubleTree by Hilton Hotel Jacksonville Riverfront's great location gets high marks from our customers. During your stay, you're just a quick walk from Museum of Science and History. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy American cuisine at St. Johns Provision Co., one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Museum of Science and History and a 3-minute drive from Jacksonville Museum of Modern Art
  • Pets welcome for a fee
DoubleTree by Hilton Hotel Jacksonville Riverfront offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 19 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Jacksonville Riverfront. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
St. Johns Provision Co. - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ruth's Chris - Overlooking the pool, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Languages

Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (75 centimetre high)
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 26.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.6
Rating 10 - Excellent. 377 out of 1288 reviews
Rating 8 - Good. 212 out of 1288 reviews
Rating 6 - Okay. 303 out of 1288 reviews
Rating 4 - Poor. 190 out of 1288 reviews
Rating 2 - Terrible. 206 out of 1288 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. The location was perfect with a beautiful view of the river and downtown. Close to the stadium, right on the water. Loved the mid century modern exterior. Room was great- the balcony was so nice to have- loved the ability to have fresh air in the room. Yes the rooms are very 2015 and “outdated” but it was clean. Staff was fantastic. I will stay here again and again.
Stayed 2 nights in Jan 2025

10/10 Excellent

juan

Stayed 3 nights in Jan 2025

6/10 Okay

Ryan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Water was turned off one night for sewer maintenance. Hot water service was out for most of a different day.
Stayed 5 nights in Jan 2025

8/10 Good

Mike L

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice , the only thing was the shower didnt have hot water only look warm
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Ehiosasele

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 2 nights in Jan 2025

6/10 Okay

Christina

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

LaToya

Liked: Amenities
The staff at the front desk were very professional and nice. The room was very cleaned. During my stay I was given cleaned towels and a well made bed every day. I would highly recommend this spot.
Stayed 3 nights in Jan 2025

6/10 Okay

Kienan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms need updating. Didn’t sleep much due to terrible bed and noisy neighbors at 2am
Stayed 1 night in Jan 2025

6/10 Okay

Francis

Travelled with partner
Liked: Staff & service
Property is quite dated. No fridge in the rooms?? Old lamps.
Stayed 1 night in Jan 2025

10/10 Excellent

Yulei

Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
room was not the best condition, bathroom was tiny no place to set your belongings
Stayed 4 nights in Jan 2025

10/10 Excellent

Trevin

Stayed 2 nights in Jan 2025

2/10 Terrible

Fredrick j

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I was given the wrong room number to start with so I was trying to open someone else's room door and my deposit has not been returned over a week later and this is not the first time I've had issues with the deposit there is always an excuse
Stayed 1 night in Jan 2025

2/10 Terrible

Gillian

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the ad did NOT match the hotel. moldy , mildewy and the bathrooms are tore up and filthy.
Stayed 3 nights in Jan 2025

4/10 Poor

Konstantin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room didn’t have a fridge or a microwave. Didn’t have water either. Had to go to the gym to get some water. Bathroom wallpaper was in bad shape, and shelves were broken. Room felt very outdated and there a lot of wind coming through he glass sliding door. Had to pay $20 for Parking each night, even though the gates were open the entire time. Gym was good though.
Stayed 3 nights in Jan 2025

6/10 Okay

Matthew

Liked: Staff & service
Bathroom wasn’t great bfast not good
Stayed 2 nights in Jan 2025

6/10 Okay

Kian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were great and location convenient, though the fire alarms and very dirty rooms/halls were a bit off-putting. I could not see paying this rate again for this hotel without them renewing and cleaning it up.
Stayed 3 nights in Jan 2025

8/10 Good

Annie L

Liked: Cleanliness
Stayed 2 nights in Jan 2025

6/10 Okay

Stacey

Business traveller
Liked: Staff & service
Disliked: Room comfort
Front desk and lounge employees were very kind and helpful. BUT - The heat was broken in my room and the shower dripped all night. This was not the best conditions to sleep in when it was 30 degrees outside.
Stayed 1 night in Jan 2025

6/10 Okay

Shanice

Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Mykeia

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
For starters, when I first checked into my room the heat didn’t work inside the room. They switched my room to a smaller room. There’s no refrigerator or microwave in the room. For the price I paid for this room over three hundred dollars for two nights it wasn’t up to my standards. Furniture had water damage. I found hair in the shower. For the price it was horrible. Bothe sides of the hotel had balconies in the rooms but only one side had chairs and a table on the balcony which is insane to me. We had to evacuate because someone started a fire in a room. Was told I couldn’t get a late check out at 12pm. I won’t ever stay there again. Wish I could’ve gotten a refund and booked another hotel.
Stayed 2 nights in Jan 2025

4/10 Poor

Tohmee

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The bedspread was dirty on one of the beds. The Ice machine was broken on my floor and the floor below. There was no refrigerator. The sliding door to the balcony was very difficult to open. There was no menu provided for food services downstairs. Housekeeping came to the room an hour before checkout asking when I was leaving as if I were taking too long. The tub was rusted and the carpet was dirty
Stayed 2 nights in Jan 2025

10/10 Excellent

Damion, timmonsville

Liked: Cleanliness, staff & service, amenities
Room needs a little better up keep.
Stayed 3 nights in Jan 2025