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Hilton Garden Inn Jacksonville Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Jacksonville Airport

Suite, Accessible | Bathroom
Exterior
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
13503 Ranch Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪10 min walk‬
  • Place, Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Place, St. Johns Town Center
    ‪27 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard - 2 Doubles

Select Comfort beds, in-room safe, desk, blackout curtains

Standard - 2 Doubles

9.0 out of 10
Wonderful
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

King Room

  • Sleeps 2

View all photos for 2 Queen Beds, Accessible

Select Comfort beds, in-room safe, desk, blackout curtains

2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds, Accessible

Select Comfort beds, in-room safe, desk, blackout curtains

Two Queen Beds, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite, One King Bed

One Bedroom Suite, One King Bed | Living area

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed

32-inch LCD TV with cable channels, TV, video game console

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

Select Comfort beds, in-room safe, desk, blackout curtains

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Select Comfort beds, in-room safe, desk, blackout curtains

Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible

32-inch LCD TV with cable channels, TV, video game console

Suite, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Select Comfort beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Mobility/Hearing Accessible King Suite with 3x3 Shower

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with Shower

  • Sleeps 4

Mobility/Hearing Accessible King Room with Shower

  • Sleeps 2

Mobility/Hearing Accessible King Room with Bathtub

  • Sleeps 2

One Bedroom Suite King With Sofabed

  • Sleeps 4

View all photos for 1King Bed

Select Comfort beds, in-room safe, desk, blackout curtains

1King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Two Queen Room

  • Sleeps 4

One Bedroom Suite with Whirlpool

  • Sleeps 4

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,012 reviews
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includes taxes & fees
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About this property

Hilton Garden Inn Jacksonville Airport

This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite.
Hilton Garden Inn Jacksonville Airport offers 111 air-conditioned accommodations with video-game consoles and safes. Beds feature Select Comfort mattresses. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Jacksonville Airport. During your stay, you'll be within walking distance of River City Market Place. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and 3 meeting rooms
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from UF Health North and a few minutes from UF Health Hospital North
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Jacksonville Airport offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2250 square feet (209 square meters) and includes conference space. The family-friendly Hilton Garden Inn Jacksonville Airport also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Great American Grill - This restaurant serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Jacksonville Airport
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Garden Inn Jacksonville Airport Jacksonville
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville

Hilton Garden Inn Jacksonville Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 968 reviews
Rating 8 - Good. 270 out of 968 reviews
Rating 6 - Okay. 100 out of 968 reviews
Rating 4 - Poor. 52 out of 968 reviews
Rating 2 - Terrible. 36 out of 968 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

8/10 Good

Ann, Eau Claire

Stayed 1 night in Jan 2026

10/10 Excellent

Aleasha, Minneapolis

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good price
Stayed 1 night in Jan 2026

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities
I worked at a 5 star resort for 8byears. The accommodations were lovely
Stayed 1 night in Jan 2026

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was very friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Ramiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Jan 2026

4/10 Poor

James

Room wasn't available to check in at said time. Room hadn't even been started cleaning at 3:10
Stayed 1 night in Jan 2026

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and nice. But security latch was hanging from one bolt. Service at front desk was great COFFEE MAKER WAS BROKEN. all caps because I had a 4 hr drive and had to leave before breakfast so my no coffee until I had to stop
Stayed 1 night in Jan 2026

10/10 Excellent

Allen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Ramazan

Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Stayed 2 nights in Jan 2026

10/10 Excellent

Alberto

Liked: Cleanliness, amenities
Great staff
Stayed 1 night in Jan 2026

4/10 Poor

Faren H

Liked: Cleanliness, room comfort
Hotel had no hot water for days. No compensation offered. Hot tub was hot, but not open after dusk.
Stayed 1 night in Dec 2025

6/10 Okay

Chante

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
During my stay the hotel did not have hot water. The staff were friendly but didn't communicate the issue very well. The hotel was clean and in a great location for me. It accommodated my Great Dane which was a HUGE plus!
Stayed 5 nights in Dec 2025

8/10 Good

Sierra

Stayed 1 night in Dec 2025

10/10 Excellent

Saun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent the only downside was that the kitchen wasn’t able to keep up with the guests. I had to order out to get dinner. Not a huge deal.
Stayed 1 night in Dec 2025

2/10 Terrible

shelly

Disliked: Cleanliness, property conditions & facilities
place had no hot water. They didn’t disclose it prior to checking in. No hot water for 5 days !!
Stayed 5 nights in Dec 2025

10/10 Excellent

Brianna

Travelled with family and small children
Liked: Cleanliness
Everything was immaculate.
Stayed 1 night in Dec 2025

8/10 Good

Valarie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 2 nights in Sep 2025

8/10 Good

victoria

Liked: Property conditions & facilities
The shuttle was good. It felt a little bareboned. Room no water bottles. Tub no stopper for water. The welcome message on tv monitor was nice. The pool looked nice but didnt get to use it arrived too late and left too early.
Stayed 1 night in Dec 2025

10/10 Excellent

Saun

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Nice staff.
Stayed 1 night in Dec 2025