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Hilton Garden Inn Jacksonville

3.0 star property

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Photo gallery for Hilton Garden Inn Jacksonville

Terrace/patio
Bar (on property)
Indoor pool
Meeting facility
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View in a map
1016 Jacksonville Parkway, Jacksonville, NC, 28540
  • Place, Challenge Course Park
    ‪3 min walk‬
  • Place, Richard Ray Park
    ‪7 min walk‬
  • Place, Jacksonville Commons
    ‪12 min walk‬
  • Airport, Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪28 min drive‬

Room options

View all photos for 1 KING PREMIUM W/IN-ROOM DRINKS-SNACKS

A hotel room with a bed, bedside table, lamp, TV, and a cabinet.

1 KING PREMIUM W/IN-ROOM DRINKS-SNACKS

  • Sleeps 2
  • Free wired internet

View all photos for 2 QUEENS PREMIUM W/IN-ROOM DRINKS-SNACKS

A hotel room with two beds, a desk, a TV, and a window with curtains.

2 QUEENS PREMIUM W/IN-ROOM DRINKS-SNACKS

  • Sleeps 4
  • Free wired internet

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(4 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Accessible

A hotel room with a bed, a desk with a chair, a television, a window with curtains, and a painting on the wall.

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 4
  • Free wired internet

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Drinks & Snacks)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Similar properties

Terrace/patio
Home2 Suites by Hilton Jacksonville, NC
Jacksonville
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 724 reviews
The price is €158
includes taxes & fees
29 Jun - 30 Jun
Home2 Suites by Hilton Jacksonville, NC

About this property

Hilton Garden Inn Jacksonville

Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Jacksonville offers 128 accommodations with safes and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Jacksonville. During your stay, you're just a quick walk from Richard Ray Park. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 25+ Mbps) and wired Internet in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Richard Ray Park and 4 minutes by foot from Challenge Course Park
  • Cats and dogs welcome for a fee
Hilton Garden Inn Jacksonville offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Jacksonville. Self parking is free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Lime & Lemon Asian Fusion - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lime & Lemon Asian Fusion

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 11.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 10 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jacksonville
Hilton Garden Jacksonville
Hilton Garden Inn
Hilton Garden Inn Jacksonville Hotel
Hilton Garden Inn Jacksonville Jacksonville
Hilton Garden Inn Jacksonville Hotel Jacksonville

Hilton Garden Inn Jacksonville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 462 out of 717 reviews
Rating 8 - Good. 148 out of 717 reviews
Rating 6 - Okay. 61 out of 717 reviews
Rating 4 - Poor. 26 out of 717 reviews
Rating 2 - Terrible. 20 out of 717 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brandy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and easy to understand, dining area was top of the line, lobby, hallways and elevator were very clean. Room was impeccable, beds were comfy.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Toni

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean very nice staff will use place in future
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Clarence E

Liked: Cleanliness, staff & service, amenities
Great tasting food
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

TREVOR

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, friendly staff
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and comfortable place to stay.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Gabe

Liked: Staff & service, amenities, property conditions & facilities
Cleaning could’ve been better. Spent time washing body hair from another guest down the shower drain.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lorelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very accommodating. We requested two beds on our late check-in and they provided us with a big room, which we really appreciated. Great location too.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great experience. Would highly reccomend.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shumacher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were really kind.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff which made it an amazing stay
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2024
Verified

8/10 Good

David Ross

Liked: Cleanliness, property conditions & facilities
Staff was great. House keeping left cleaning supplies in room. Breakfast was good and affordable but very basic. Dinner was very good and food was delicious. Front desk staff is very friendly. Room was clean, spacious but noisy.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Lenora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this location

As always love this hotel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Super clean room. The location was great with many great restaurants close by. It was nice to have full size shampoo, conditioner, shower gel, and hand soaps available that smelled great. The double room with the sofa and extra TV was perfect for entertaining our family that we were visiting.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful outdoor facilities.
Stayed 1 night in May 2025
Verified

6/10 Okay

Chantel

Liked: Cleanliness, amenities
Front desk staff Brent was not customer service friendly. Others it was a good stay
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Mindy

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a quick turn around trip!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Eryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples getaway

Very well maintained hotel and awesome stay for me and my boyfriend. From the moment we walked in to the moment we left, we felt welcome!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurant inside and the friendly staff.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities
Staff was great. Room was nice - but - window shade wouldn’t go up and desk chair was terribly tattered.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great food.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025