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Hilton Garden Inn Jacksonville

3.0 star property

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Photo gallery for Hilton Garden Inn Jacksonville

Terrace/patio
Indoor pool
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

View in a map
1016 Jacksonville Parkway, Jacksonville, NC, 28540
  • Place, Coastal Carolina Community College
    ‪4 min drive‬
  • Place, Onslow Memorial Hospital
    ‪5 min drive‬
  • Place, Jacksonville Mall
    ‪5 min drive‬
  • Airport, Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

7.4 out of 10
Good
(3 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Drinks & Snacks)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

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Property amenity
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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 897 reviews
The price is €98
includes taxes & fees
2 Nov - 3 Nov
Courtyard Jacksonville

About this property

Hilton Garden Inn Jacksonville

Hotel in Jacksonville with a fitness center and a 24-hour business center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Jacksonville offers 128 accommodations with safes and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Jacksonville. During your stay, you're just a quick walk from Richard Ray Park. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 25+ Mbps) and wired Internet in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Richard Ray Park and 4 minutes by foot from Challenge Course Park
  • Cats and dogs welcome for a fee
Hilton Garden Inn Jacksonville offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Jacksonville. Self parking is free.

This 3-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Lime & Lemon Asian Fusion - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lime & Lemon Asian Fusion

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 11.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 10 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jacksonville
Hilton Garden Jacksonville
Hilton Garden Inn
Hilton Garden Inn Jacksonville Hotel
Hilton Garden Inn Jacksonville Jacksonville
Hilton Garden Inn Jacksonville Hotel Jacksonville

Hilton Garden Inn Jacksonville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 429 out of 660 reviews
Rating 8 - Good. 136 out of 660 reviews
Rating 6 - Okay. 52 out of 660 reviews
Rating 4 - Poor. 26 out of 660 reviews
Rating 2 - Terrible. 17 out of 660 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bria

Stayed 3 nights in Jul 2025

10/10 Excellent

Whitney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were really kind.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Johnny

Stayed 3 nights in Jul 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Lance

Stayed 2 nights in Jun 2025

8/10 Good

Lynne

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Wallace, Suffolk

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property location is excellent. The property breakfast is poor, the eggs were not done, the juice was watered way down, and the sausage was not done. The lobby bar closed at 9:30 pm even though it was listed at 10:00. I recommend the lobby bar close at 11:00pm. The fire alarm sounded at around 7am two days in a row and we had to evacuate naturally. I visit the area regularly will not stay at this hotel again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alex

Stayed 3 nights in Jun 2025

10/10 Excellent

colleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great night staff friendly. Great customer service
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful outdoor facilities.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Would stay here again.

Great place to stay. Although we did not eat at the restaurant, it was busy everyday so the food must be good. The only issue was the guy that was working when we checked in. He seemed very preoccupied although it was later in the evening when we checked in and were the only people in the lobby. The pool is not very big so dont get your hopes up if you're planning on getting in your laps.
Stayed 5 nights in May 2025

10/10 Excellent

Italo F

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and the shower was amazing. The staff was amazing and they were very friendly. Would recommend to everyone!!!!!!!!
Stayed 2 nights in May 2025

8/10 Good

Kera

Stayed 2 nights in May 2025

6/10 Okay

Mindy

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a quick turn around trip!
Stayed 3 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Hotel was clean and friendly. Room was as expected and matched the pictures that were online. The area was in a good location and close to everything. Only somewhat issue I could complain about would be the luggage carts, they were small and not the easiest to maneuver. Overall we had a great stay and would definitely stay again in the future.
Stayed 2 nights in May 2025

10/10 Excellent

Eryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples getaway

Very well maintained hotel and awesome stay for me and my boyfriend. From the moment we walked in to the moment we left, we felt welcome!
Stayed 2 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in May 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel
Stayed 4 nights in Apr 2025

6/10 Okay

DeNeen

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Soren

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved our room but the fridge didn’t work and the freezer was leaking water inside of the fridge. One fire pit outside wasn’t working. But overall we loved it and will definitely be staying there again!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Deandria

Stayed 3 nights in Apr 2025

10/10 Excellent

LORENA, Menifee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply beautiful
Stayed 4 nights in Mar 2025