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Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

A Holiday Inn Express & Suites with a covered outdoor area, palm trees, and a well-lit entrance.
A hotel with a swimming pool, outdoor seating, and a large window.
A hotel room with a bed, a blue sofa, a wooden table, a desk, and a window with a view.
A spacious dining area with wooden flooring, a central table with orange chairs, and a seating area with patterned cushions.
A hotel reception area with a wooden reception desk, a blue sign indicating the hotel name, and an exit sign above the entrance.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
11262 Old Saint Augustine Road, Jacksonville, FL, 32257
  • Place, The Comedy Zone
    ‪1 min drive‬
  • Place, Bowlero Mandarin
    ‪4 min drive‬
  • Place, Latitude 30
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Roll-in Shower)

A hotel room with two beds, a desk with a chair, a television, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Roll-in Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Bathtub)

A hotel room with two beds, a desk with a chair, a television, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Bathtub)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

A hotel room with a bed, a blue sofa, a wooden coffee table, a desk, and a picture on the wall.

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a television, and a window.

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (LEISURE)

A hotel room with a bed, a desk, a television, and a window with blinds.

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(66 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a blue sofa, a wooden table, a desk, and a window with a view.

Suite, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A bed with white bedding and a wooden headboard.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Bathtub)

A hotel room with two beds, a desk with a chair, a television, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a television, and a framed picture on the wall.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,000 reviews
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includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG offers 80 accommodations with coffee/tea makers and hair dryers. 48-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG. During your stay, you'll be connected to a shopping center and close to Bowlero Mandarin. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 15 minutes by car from St. Johns Town Center and 11 minutes from Jacksonville Naval Air Station
  • Pets welcome for a fee
Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 200 square feet (18 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG. Self parking is free.

This Jacksonville hotel is smoke free.

Guests are served free self-serve breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 200 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per day
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville South I-295
Holiday Inn Hotel I-295
Holiday Inn I-295
Holiday Inn Express Jacksonville South I-295
Holiday Inn Express Hotel Suites Jacksonville South I 295
Holiday Inn Express Hotel Suites Jacksonville South I 295 by IHG

Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 928 reviews
Rating 8 - Good. 219 out of 928 reviews
Rating 6 - Okay. 79 out of 928 reviews
Rating 4 - Poor. 38 out of 928 reviews
Rating 2 - Terrible. 34 out of 928 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Stephanie

The complimentary breakfast was good
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and comfortable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always friendly and helpful. LOVE the breakfast offerings every morning and cookies and lemonade available in the evenings. My favorite place to stay in Jax!!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Everything clean and friendly staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jo A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and kind! The room was clean and spacious. When I need to be in Jacksonville again, this will be my 'go to' place!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable beds. Overall a great experience.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Areli

Liked: Cleanliness, staff & service, amenities
Fair breakfast selection, room was clean and staff was friendly and helpful. My sister said it needs to be updated but I’ve stayed here multiple times and thought it was fine.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Mao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Definitely will come back.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful staff and property. Very clean inside and outside. Room was cozy and the bed was comfy. Breakfast was amazing and the fresh brewed coffee hit the spot. Just a wonderful stay all the way around and will definitely stay there again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crean room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Beds/pillows very comfortable
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was as expected. Bed was comfortable and the room was quiet. Bathroom had some minor issues with mold and rust. We spoke to the manager and they will address the issue.
Mold around the inside of toilet
Needed repair
Wobbly toilet seat
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kristiann

Liked: Cleanliness, amenities, property conditions & facilities
Clean, beds were so comfortable. Nice breakfast. Neat a shopping area within walking distance.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities
Friendly staff good location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Astrid

Liked: Cleanliness, amenities, property conditions & facilities
Very hospitable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

William

Check in was easy, with a kind staff meme
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely staying again
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Beth

Great staff. Clean room. Safe surroundings.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly front desk when we arrived. The room was clean and well laid out. Great breakfast. We'll definitely be back!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service
Clean, easy, fast check-in and check-out process, solid AC, and a decent breakfast, too.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

William

Liked: Amenities
Clean rooms. Staff very helpful
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice the rooms are clean everything was very nice!
Stayed 3 nights in Oct 2025