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Holiday Inn Express Hotel & Suites Jacksonville - South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville - South by IHG

A spacious lobby with a reception desk, seating area, and a ceiling mural.
Outdoor pool
A modern office space with desks, chairs, and a reception area.
Free buffet breakfast
A hotel room with two beds, a bedside table, a lamp, and a clock.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4675 Salisbury Rd, Jacksonville, FL, 32256
  • Place, Saint Vincent's Medical Center Southside
    ‪11 min walk‬
  • Place, Dog Wood Park of Jacksonville
    ‪17 min walk‬
  • Place, St. Johns Town Center
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

A hotel room with a bed, a blue sofa, a wooden desk, a TV, and a window with a view.

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a wooden headboard, bedside lamps, and a nightstand with a phone and a remote control.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a coffee maker, a chair, and a lamp.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, a microwave, and a sink.

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a bedside table, a lamp, and a clock.

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express Hotel & Suites Jacksonville - South by IHG

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Jacksonville - South by IHG offers 88 air-conditioned accommodations with safes and complimentary newspapers. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Jacksonville - South by IHG. During your stay, you'll be within walking distance of Saint Vincent's Medical Center Southside. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from St. Johns Town Center and 9 minutes from University of North Florida
Holiday Inn Express Hotel & Suites Jacksonville - South by IHG offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. Event space at this hotel measures 797 square feet (74 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Jacksonville - South by IHG. Free self parking is available.

This Jacksonville hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 797 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville South
Holiday Inn Express Jacksonville South
Holiday Inn Express Hotel Suites Jacksonville South
Holiday Inn Express Hotel Suites Jacksonville South by IHG
Holiday Inn Express Hotel Suites Jacksonville South an IHG Hotel

Holiday Inn Express Hotel & Suites Jacksonville - South by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 978 reviews
Rating 8 - Good. 246 out of 978 reviews
Rating 6 - Okay. 97 out of 978 reviews
Rating 4 - Poor. 41 out of 978 reviews
Rating 2 - Terrible. 29 out of 978 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great for a hotel!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Darlin

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Fred

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, very clean accommodations.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

JUANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I entered it was extremely clean I the staff was very friendly very attentive I loved my stay and I'm a judgemental person SMH but I have nothing but great things to say about this stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joao

Liked: Cleanliness, property conditions & facilities
Friendly staff, fast check in and good atmosphere.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Selma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, extremely comfortable beds and pillows, good breakfasts and polite staff. We stayed in April and the pool was ice cold. Coffee in the lobby was great quality and they had decaf which was greatly appreciated.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Joao

Liked: Cleanliness, property conditions & facilities
Good staff and clean place
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Decent room
Stayed 1 night in Apr 2026
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and breakfast.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Arikka

Liked: Cleanliness, staff & service, amenities
Clean and quiet. The bed was very comfortable with a good selection of pillows. Shower was good.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

NaSheryl

Breakfast was mediocre.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was quiet
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sophy

Liked: Cleanliness, amenities, property conditions & facilities
Room is just what we needed, comfy and clean
Stayed 1 night in Dec 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Our room was very clean and the front desk staff was courteous and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean rooms and shared areas, great staff
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean and the staff was welcoming and friendly!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Alina

Liked: Staff & service
Disliked: Cleanliness
Should cost less
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful. The breakfast was fantastic. Multiple choices including fresh fruit and muffins baked on site. Breakfast staff is awesome.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anacris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and the rooms were clean and pretty.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Haley

Great hotel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Renzo

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, professional , and very courteous.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mashawnda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast Nice location rooms clean bed comfy
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here the night before going on a cruise - easy to find, very friendly staff, good breakfast
Stayed 1 night in Mar 2025