See all properties

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Suite, Multiple Beds (Additional Living Area)
Outdoor pool, pool loungers
Interior
Exterior
Free buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
537 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Place, Crystal Springs Park
    ‪2 min drive‬
  • Place, Panther Creek Golf Club
    ‪3 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪21 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Comm, Roll Shwr)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Comm, Roll Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds (Additional Living Area)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Indoor pool
Fairfield Inn & Suites Jacksonville West/Chaffee Point
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 665 reviews
The price is €108
includes taxes & fees
25 Dec - 26 Dec
Fairfield Inn & Suites Jacksonville West/Chaffee Point

About this property

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Hotel in Jacksonville with free breakfast and a fitness center
An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers 80 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG. During your stay, you'll be within walking distance of Crystal Springs Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Crystal Springs Park and a few minutes from Panther Creek Golf Club
  • Pets welcome for a fee
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG. Free self parking is available.

This Jacksonville hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chaffee Jacksonville
Holiday Inn Express Hotel And Suites Chaffee
Holiday Inn Express Hotel Suites Chaffee
Holiday Inn Express Suites Chaffee Jacksonville West
Holiday Inn Express Suites Chaffee Jacksonville West by IHG

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 436 out of 662 reviews
Rating 8 - Good. 141 out of 662 reviews
Rating 6 - Okay. 42 out of 662 reviews
Rating 4 - Poor. 26 out of 662 reviews
Rating 2 - Terrible. 17 out of 662 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nikki, Tarpon Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Phyllis, Bradenton

Liked: Cleanliness, staff & service, property conditions & facilities
We were very close to the main highway which made it convenient.
Stayed 1 night in Sep 2025

8/10 Good

mellissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lots stuff close and not far from family we visited
Stayed 2 nights in Aug 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Bed was very comfortable. Staff very friendly and helpful.
Stayed 1 night in Aug 2025

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room matches photos

Was finally a clean Hotel Room. Room matched the Picture. Food was good, would stay there everytime I come into town.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leslie, High Point

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Krinishia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Stayed 1 night in Jul 2025

10/10 Excellent

Russell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jacksonville

Very clean hotel. Everyone was friendly and helpful. The service was excellent. Had everything we were looking for in a room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Josh

Travelled with family
Liked: Amenities
Friendly, helpful staff. Clean rooms and comfortable beds.
Stayed 1 night in Aug 2025

10/10 Excellent

Margarita

Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Stayed 3 nights in Jul 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, comfortable. Very pleasant stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to expressway.
Stayed 1 night in Jul 2025

8/10 Good

Marie-Michele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beds confortables, service by the staff ok
Stayed 1 night in Jul 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goose poop all over the pool, no clean towels in the pool area, check in desk was extremely rude, several outlets in the room didn’t work. Overall just dirty
Stayed 1 night in Jul 2025

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities, room comfort

6 star rating

The girls where so friendly, and so helpful.
Stayed 1 night in Jul 2025

8/10 Good

Darlene Beth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was perfectly located for the reason we were there. Close shopping & reasonably close restaurants. The front desk staff was not very friendly nor accomodating. We had two rooms and tried to get them at least on the same floor and wss told no, room assignments are what they are. Normally do not habe this problem at other hotels.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 1 night in Jul 2025