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Holiday Inn Express & Suites Jacksonville - Town Center by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Exterior
Exterior
Point of interest
Free daily buffet breakfast
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
10573 BRIGHTMAN BOULEVARD, Jacksonville, FL, 32246
  • Place, Topgolf
    ‪3 min walk‬
  • Place, St. Johns Town Center
    ‪14 min walk‬
  • Place, University of North Florida
    ‪1 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(97 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(80 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(16 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Communications, Walk In Shower)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Communications, Walk In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Jacksonville - Town Center by IHG

An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers 99 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The free breakfast at Holiday Inn Express & Suites Jacksonville - Town Center by IHG gets good marks from our customers. During your stay, you're just a quick walk from Topgolf. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from St. Johns Town Center and a few minutes from University of North Florida
Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, 3 meeting rooms, and coworking spaces are available. Free breakfast is available daily. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Jacksonville - Town Center by IHG also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Jacksonville hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (76 centimetre high)
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jacksonville Town Center
Holiday Inn Express
Holiday Express Jacksonville Town Center
Holiday Express
Holiday Inn Express Jacksonville Town Center Hotel
Holiday Inn Express Jacksonville Town Center
Hotel Holiday Inn Express & Suites Jacksonville - Town Center
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Suites Jacksonville Town Center by IHG
Holiday Inn Express Suites Jacksonville Town Center an IHG Hotel

Holiday Inn Express & Suites Jacksonville - Town Center by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 821 out of 1006 reviews
Rating 8 - Good. 128 out of 1006 reviews
Rating 6 - Okay. 31 out of 1006 reviews
Rating 4 - Poor. 12 out of 1006 reviews
Rating 2 - Terrible. 14 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mahmoud

Liked: Cleanliness, property conditions & facilities
Clean, great service
Stayed 3 nights in Feb 2026

10/10 Excellent

Gregory

Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Stayed 1 night in Feb 2026

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities
thank goodness to the front desk representative I was able to change my room the first room that they gave me. It had a very strong perfume smell every time the heater came on. it got stronger. I then got a better room an no smell. the breakfast should indicate what’s gluten free or not. perhaps add gluten free muffins
Stayed 1 night in Feb 2026

10/10 Excellent

elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great place and staff
Stayed 1 night in Feb 2026

10/10 Excellent

Michelle, Hays

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, nice rooms, great breakfast.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff had to stay an extra day and the front desk person, Ashley made it so easy!
Stayed 4 nights in Jan 2026

6/10 Okay

Monica, mocksville

Stayed 1 night in Jan 2026

10/10 Excellent

Jim and Brenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and beds comfy, bathroom spacious with Dove products ... only downside was that breakfast ended at 9am, when online it said 9:30am.
Stayed 1 night in Jan 2026

4/10 Poor

Morashea

Stayed 1 night in Jan 2026

10/10 Excellent

charles

Stayed 1 night in Jan 2026

8/10 Good

Kimberly, Lawrenceville

Liked: Cleanliness, property conditions & facilities
Good size room. Quiet. Nice decor.
Stayed 1 night in Jan 2026

2/10 Terrible

TARIQ

Stayed 1 night in Jan 2026

10/10 Excellent

Kamilia

Stayed 1 night in Jan 2026

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room. Good breakfast. Friendly staff. Well-lit parking.
Stayed 1 night in Jan 2026

10/10 Excellent

Susana D

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great space, attentive staff and round the clock coffee and hot water! Clean and convenient location.
Stayed 7 nights in Jan 2026

10/10 Excellent

Ronald

Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and bed was comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Elvin

Room
Stayed 3 nights in Jan 2026

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location, cleanliness , property , staff was amazing
Stayed 1 night in Jan 2026

10/10 Excellent

Avi

Liked: Cleanliness, amenities
Cleanliness and design
Stayed 1 night in Jan 2026

10/10 Excellent

Ana

Stayed 1 night in Jan 2026

8/10 Good

Terrence

Liked: Cleanliness
Clean and comfortable
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Jan 2026

10/10 Excellent

Elicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026