Home2 Suites by Hilton Jacksonville Airport

3.0 star property

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Photo gallery for Home2 Suites by Hilton Jacksonville Airport

Exterior
Outdoor pool
Suite, 1 Bedroom, Non Smoking | Private kitchen
Terrace/patio
Fridge, microwave, dishwasher, coffee/tea maker

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Kitchen

Explore the area

View in a map
13475 Ranch Road, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

Studio, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(59 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(67 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Home2 Suites by Hilton Jacksonville Airport

Hotel in Jacksonville with free breakfast and airport shuttle service
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include self parking, a business center, and laundry facilities.
Home2 Suites by Hilton Jacksonville Airport offers 106 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The free breakfast at Home2 Suites by Hilton Jacksonville Airport gets high marks from our customers. During your stay, you'll be within walking distance of River City Market Place. Free WiFi in public areas, a free roundtrip airport shuttle, and an outdoor pool are available. This property offers pet-friendly amenities like an off-leash area.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 14 minutes by car from Jacksonville Cruise Terminal and 9 minutes from Jacksonville Zoo and Gardens
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Home2 Suites by Hilton Jacksonville Airport offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). The business-friendly Home2 Suites by Hilton Jacksonville Airport also features laundry facilities and an elevator. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Home2 Suites by Hilton Jacksonville Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Stes JAX Airport
Home2 Suites BY Hilton Jackson

Home2 Suites by Hilton Jacksonville Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 625 out of 1001 reviews
Rating 8 - Good. 189 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time but won't be the last!

This is the first time for me staying at Home2 Suites by Hilton and they did NOT disappoint - thanks for the GREAT amenities, awesome room and setup and excellent price and locatiton.
Stayed 5 nights in May 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sheila, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and assisted every time. Also check to make sure my stay was good
Stayed 3 nights in Apr 2025

2/10 Terrible

Bridget

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel and property is beautiful and there’s a guy who works hard to keep everything clean and straight HOWEVER, there was a strong sewer smell around the property and it would be so strong in the morning . I hated waking up to the smell of sewer and I definitely did not pay or sign up for that. I also did not like that housekeeping comes every other day , we are a somewhat big family so it was hard not having the room cleaned daily. The overnight customer service was also a little wanting, it felt as if we were bothering the customer service rep whenever we approached the desk.
Stayed 3 nights in May 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Aaron

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Not so good

Stayed 2 nights in May 2025

10/10 Excellent

Beverly

Travelled with family and small children
The staff is great. The cleaning service is excellent. Friendly nice environment. Breakfast is good.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was helpful and friendly!
Stayed 1 night in Apr 2025

8/10 Good

Ardell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice,an clean really enjoyed the gym early morning work out
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Stayed 1 night in Feb 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

6/10 Okay

John

Disliked: Property conditions & facilities
No hot water
Stayed 2 nights in Apr 2025

10/10 Excellent

Rickie, LEXINGTON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding accommodations 👍
Stayed 2 nights in Apr 2025

10/10 Excellent

Tillie

Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Cirilo

Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Apr 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast was GREAT!

The best complimentary breakfast I’ve had at this class of hotels
Stayed 1 night in Apr 2025

8/10 Good

Beverly

Stayed 7 nights in Apr 2025

10/10 Excellent

Darlene

Stayed 1 night in Apr 2025

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Showing its age, hidden charges.

Charge $10/day for parking which wasn’t mentioned upon booking. Tv worn out, lots of stains in carpet and furniture. Time for a refurbishment. Tru in same area is cheaper and nearly new, also no charge for parking, we stayed there a week ago.
Stayed 1 night in Apr 2025

8/10 Good

Quinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Apr 2025