Home2 Suites by Hilton Jacksonville Airport

3.0 star property

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Photo gallery for Home2 Suites by Hilton Jacksonville Airport

Exterior
Outdoor pool
Suite, 1 Bedroom, Non Smoking | Private kitchen
Terrace/patio
Fridge, microwave, dishwasher, coffee/tea maker

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Kitchen
  • Breakfast included

Explore the area

View in a map
13475 Ranch Road, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪1 min drive‬
  • Place, Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Place, Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

Studio, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(60 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Home2 Suites by Hilton Jacksonville Airport

Hotel in Jacksonville with free breakfast and airport shuttle service
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include self parking, a business center, and laundry facilities.
Home2 Suites by Hilton Jacksonville Airport offers 106 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The free breakfast at Home2 Suites by Hilton Jacksonville Airport gets high marks from our customers. During your stay, you'll be within walking distance of River City Market Place. Free WiFi in public areas, a free roundtrip airport shuttle, and an outdoor pool are available. This property offers pet-friendly amenities like an off-leash area.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 14 minutes by car from Jacksonville Cruise Terminal and 9 minutes from Jacksonville Zoo and Gardens
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Home2 Suites by Hilton Jacksonville Airport offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). The business-friendly Home2 Suites by Hilton Jacksonville Airport also features laundry facilities and an elevator. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Home2 Suites by Hilton Jacksonville Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Stes JAX Airport
Home2 Suites BY Hilton Jackson

Home2 Suites by Hilton Jacksonville Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 632 out of 1011 reviews
Rating 8 - Good. 190 out of 1011 reviews
Rating 6 - Okay. 91 out of 1011 reviews
Rating 4 - Poor. 48 out of 1011 reviews
Rating 2 - Terrible. 50 out of 1011 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean rooms and friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Amelia

Liked: Staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Quentin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Vacay.

Stayed for a week, through the weekend. Nice, comfortable, spacious room. Comfortably slept 2 adults, and 3 kids aged 16, 5 and 4. Didn’t feel like we were crowded in the room. Room features were good, would definitely stay here again.
Stayed 7 nights in Jun 2025

8/10 Good

Val, Ruffin

Liked: Cleanliness, staff & service, property conditions & facilities
Microwave and Garbage disposal didn't work. No ice bucket. Other than was a very clean and
Stayed 2 nights in Jun 2025

10/10 Excellent

Sasha, Glen Allen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So it’s been three weeks since I’m gone and I still am in awe of how the whole experience was. Pros: starting from exterior, extremely clean premises, love the fire pit outside -that was my main hang out, great amount of parking for a great rate ($10 a night), free breakfast and personally I enjoyed breakfast every rising especially with my girl Sarah! Coming up with the cute breakfast sandwiches was excellent, loved how close it was to places, shuttle to the airport and the local stores was so nice and a major 5 star experience, shoutout to Gernisha, Crisqin and Brandi for having outstanding customer service, the coffee was the best I ever tasted loved that coffee/tea station was 24 hours. Gym was spacious and nice, the rooms were HUGE! Major plus and honestly I loved the living room and kitchenette the most, shower was nice and hot and the beds were extremely soft, I really enjoyed my stay here Only con: housekeeping needs to do better transitioning into the weekend especially the duration we were there we would of loved if it would of came the 2nd day as we had to wait till almost 4pm the day prior to leaving, also wifi was kinda eh not working at full speed Other than that great hotel to stay and I would definitely recommend/come back again
Stayed 4 nights in May 2025

10/10 Excellent

Grenediz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Damaris, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great, clean, nice location
Stayed 1 night in Jun 2025

6/10 Okay

Patrice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall cleanliness of property was clean. Room didn’t look vacuumed but I didn’t complain about it and carpet didn’t look clean but the room was set up nice, bed was very uncomfortable so it wasn’t a restful sleep but hotel has potential.
Stayed 3 nights in Jun 2025

10/10 Excellent

Raju

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2025

6/10 Okay

Jennifer

Stayed 1 night in Jun 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usually our go to spot when visiting family. Added a $10 parking fee. Disappointing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Mary S

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Plumbing problem no hot water for shower and toilet trouble...no compensation for this. Also stayed alone and when I went down to pool to relax, it was noisy. Upon return to my room, toilet seat was up which was strange because I'm a woman and my room had not been serviced because I was to be checking out.
Stayed 1 night in Jun 2025

10/10 Excellent

Irishmann

Liked: Cleanliness, amenities, property conditions & facilities
I had a fantastic stay at Home2 Suites, the staff was incredibly friendly and accommodating and the rooms were spotless and cozy. I'd definitely recommend it to anyone looking for a comfortable and hassle-free stay.
Stayed 1 night in Jun 2025

8/10 Good

Kenny

Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Stayed 1 night in Jun 2025

10/10 Excellent

james, marietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and near the airport. Shopping and restaurants are near . I would definitely stay here again. Thanks
Stayed 2 nights in Jun 2025

10/10 Excellent

Chanera Lataj, Suisun city

Liked: Cleanliness, amenities, property conditions & facilities
Very easy check in
Stayed 6 nights in May 2025

6/10 Okay

Carmelo

Travelled with partner
I’ve been to better HOME2 Suite. The front desk person at night was never at the desk after 8pm. She was outside on her phone chatting. Explains the reason I couldn’t get through the night before after nine calls and she put me on hold. Garbage disposal didn’t work. No lotion, conditioner for hair. Pretty run down.
Stayed 1 night in Jun 2025

10/10 Excellent

Hyzenthalay

Stayed 1 night in May 2025

8/10 Good

Demetria

Liked: Cleanliness, amenities, property conditions & facilities
The property was right outside the airport, which made my departing trip easy to access the airport. I did have to worry about traffic or delays. The property was clean and the staff were professional. The breakfast was also good. The refrigerator in my room was off the next day. A staff member stopped me on my way to the office, escorted me back to my room, and fixed the problem. The breaker was tripped. I had food in the refrigerator from the night before, they accommodated me for my food by taking off the parking fees.
Stayed 3 nights in Jun 2025

8/10 Good

Lenny J

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was quiet. Staff was pleasant. Rooms were clean. Bed was alittle hard for us. Conviently located near major highways and a outdoor shopping center. Close to restaurants.
Stayed 2 nights in Jun 2025

8/10 Good

Ari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

8/10 Good

Olumide

Stayed 3 nights in May 2025