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Red Roof Inn Jacksonville - Cruise Port

2.0 star property

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Photo gallery for Red Roof Inn Jacksonville - Cruise Port

Lobby
Exterior
Coffee shop
Room amenity
Desk, blackout curtains, free cots/infant beds, free WiFi

Reviews

4.2 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
10901 Harts Road, Jacksonville, FL, 32218
  • Place, Anheuser-Busch Brewery
    ‪18 min walk‬
  • Place, Jacksonville Zoo and Gardens
    ‪4 min drive‬
  • Place, St. Johns Town Center
    ‪24 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking (Large)

Superior Room, 1 King Bed, Non Smoking (Large)

Superior Room, 1 King Bed, Non Smoking (Large)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Superior King Room-Non-Smoking

  • Sleeps 2

Superior King Larger Room Non-Smoking

  • Sleeps 2

Standard King Room-Non-Smoking

  • Sleeps 2

Ada Accessible Standard King Non-Smoking

  • Sleeps 2

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4

Standard Room With Two Double Beds-Non-Smoking

  • Sleeps 4

Similar properties

Blackout curtains, free cots/infant beds, free WiFi, bed sheets
Red Roof Inn Jacksonville Airport
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
2.8 out of 5, 1,000 reviews
The price is €56
includes taxes & fees
8 Feb - 9 Feb
Red Roof Inn Jacksonville Airport

About this property

Red Roof Inn Jacksonville - Cruise Port

Hotel in Jacksonville with free parking
This smoke-free hotel features coffee/tea in a common area, concierge services, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall and a vending machine.
Red Roof Inn Jacksonville - Cruise Port offers 59 accommodations with complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

During your stay at Red Roof Inn Jacksonville - Cruise Port, you'll be within walking distance of Anheuser-Busch Brewery. Free WiFi in public areas, free self parking, and concierge services are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a vending machine and coffee/tea in a common area
  • Just a 5-minute drive from Jacksonville Zoo and Gardens and 12 minutes from VyStar Veterans Memorial Arena
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Jacksonville - Cruise Port, you'll find a vending machine, coffee/tea in a common area, and concierge services. Public spaces have free WiFi. Self parking is free.

This Jacksonville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Jacksonville FL Hotel
Red Roof Jacksonville Port
Red Roof Inn - Southpoint Hotel Jacksonville
Jacksonville Red Roof Inn
Red Roof Inn Jacksonville
Red Roof Inn Jacksonville North Hotel
Red Roof Inn Jacksonville - Cruise Port Hotel
Red Roof Inn Jacksonville - Cruise Port Jacksonville
Red Roof Inn Jacksonville - Cruise Port Hotel Jacksonville

Red Roof Inn Jacksonville - Cruise Port Reviews

Reviews

4.2
Rating 10 - Excellent. 73 out of 741 reviews
Rating 8 - Good. 54 out of 741 reviews
Rating 6 - Okay. 96 out of 741 reviews
Rating 4 - Poor. 120 out of 741 reviews
Rating 2 - Terrible. 398 out of 741 reviews

4.2/10

Cleanliness

5.8/10

Staff & service

4.2/10

Amenities

4.0/10

Property conditions & facilities

Reviews

6/10 Okay

Lennox

Stayed 1 night in Sep 2025

4/10 Poor

sharronda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need to updated
Stayed 1 night in Sep 2025

2/10 Terrible

adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

This is the worst hotel I’ve ever stayed in My husband and I booked a cruise and needed a place close to the port looked great online (can’t believe everything you see online). They played music partying in the parking lot until the early morning hours a fight broke out then the building was surrounded with cops. The tv remote didn’t work we had to make numerous trips to the office they finally gave us a remote that worked. I do not recommend this hotel it’s flooded with people pacing the halls and the hotel parking lot.
Stayed 1 night in Aug 2025

2/10 Terrible

Harolyn, Blackwood

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches everywhere dirty stained sheets sheriff dep rated my room looking for someone in the wrong room at gun point staff did not sent video footage as requested to file a complaint.
Stayed 1 night in Jul 2025

8/10 Good

Coron

Stayed 1 night in Jul 2025

2/10 Terrible

Jeanine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe!!!!

Didn’t even finish checking in. Went in, the ladies didn’t even talk to me when I said I needed to check in, went back out, there was a car that pulled up with people who got out, clearly smoking pot and acting obnoxious, they all gathered around the hotel like they were staying there or meeting there, and one was flaunting around a gun. Decided to leave, asked for a refund and the people at the front desk said there was no gun, pot was legal and that the people who were acting unsafe were employees so there was no problem. In addition to that, there’s a sign posted right in the front that said if the kids are loud then they will kick you out. Unfortunately, young kids aren’t always cooperative at going to bed so once again, in addition to it not being safe, they wouldn’t have even allowed us to make it to the room without having a problem with the kids.
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
It was the most ghetto thing I’ve ever seen. There were a bunch of people hanging out all over the front making it extremely uncomfortable. They were grilling and smoking. There were drug addicts all over the place walking in between the cars in the lot. There was a person doing hair cuts in the staircase. There were prostitutes in a SUV stationed in the lot for all to see. They windows had blankets and towels cover so they can do their work.
Stayed 1 night in Jun 2025

2/10 Terrible

Juan J. Cintron

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

DENA

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was nothing to like about the property. It appeared families were living there. It was very dirty and loud
Stayed 1 night in Jun 2025

2/10 Terrible

kenner

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I’ve ever been! Looks like a gang is running the place
Stayed 1 night in Jun 2025

2/10 Terrible

Angela

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Joseph

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
It was a cheap room and you get what you pay for the toilet leaks and the shower ceiling looks like it has a leak from the room above
Stayed 1 night in Jun 2025

2/10 Terrible

Florence

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Yikes

This was a very unkempt building. I couldn’t get in the back door to access my room as I was told I could. There were too many sketchy folks hanging outside the building that I ended up renting a room across town instead and couldn’t get refund.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carimisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy my stay
Stayed 1 night in Jun 2025

8/10 Good

Carimisha

Stayed 1 night in Jun 2025

4/10 Poor

Carimisha

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The motel. It was clean But it's a lot of people's Hanging outside All types of night So you don't feel comfortable coming out or in your room. Because people are hanging outside and I'll in the hallways.
Stayed 1 night in Jun 2025

10/10 Excellent

Destiny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay
Stayed 1 night in Jun 2025

2/10 Terrible

Khadijah, Huntsville

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
definitely don’t recommend, but the staff was really nice.
Stayed 1 night in May 2025

2/10 Terrible

Gary

Stayed 2 nights in May 2025

2/10 Terrible

tricia

Travelled with family
Disliked: Amenities, property conditions & facilities
Just No.
Stayed 1 night in May 2025

2/10 Terrible

Patricia, Woodstock

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were people working on cars in the parking. Grass and bushes were overgrown. Building next door had boarded up windows with people living in it just a few feet from the hotel. We did NOT stay there. Drove through the parking lot and did not even feel safe stopping. Any assistance with any portion of a refund would be greatly appreciated!!!!
Stayed 1 night in May 2025

10/10 Excellent

Luis

Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, amenities
It's a place to stay
Stayed 1 night in May 2025