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Red Roof Inn Jacksonville - Cruise Port

2.0 star property

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Photo gallery for Red Roof Inn Jacksonville - Cruise Port

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom
Exterior
Desk, blackout curtains, free cots/infant beds, free WiFi
Lobby
Coffee shop

Reviews

4.2 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
10901 Harts Road, Jacksonville, FL, 32218
  • Place, Abyssinia Missionary Baptist Church
    ‪18 min walk‬
  • Place, Anheuser-Busch Brewery
    ‪19 min walk‬
  • Place, Jacksonville Zoo and Gardens
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking (Large)

Superior Room, 1 King Bed, Non Smoking (Large)

Superior Room, 1 King Bed, Non Smoking (Large)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior King Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Superior King Larger Room Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Standard King Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

Red Roof Inn Jacksonville - Cruise Port

This smoke-free hotel features coffee/tea in a common area, concierge services, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall and a vending machine.
Red Roof Inn Jacksonville - Cruise Port offers 59 accommodations with complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

During your stay at Red Roof Inn Jacksonville - Cruise Port, you'll be within walking distance of Anheuser-Busch Brewery. Free WiFi in public areas, free self parking, and concierge services are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a vending machine and coffee/tea in a common area
  • Just a 5-minute drive from Jacksonville Zoo and Gardens and 12 minutes from VyStar Veterans Memorial Arena
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Jacksonville - Cruise Port, you'll find a vending machine, coffee/tea in a common area, and concierge services. Public spaces have free WiFi. Self parking is free.

This Jacksonville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Jacksonville FL Hotel
Red Roof Jacksonville Port
Red Roof Inn - Southpoint Hotel Jacksonville
Jacksonville Red Roof Inn
Red Roof Inn Jacksonville
Red Roof Inn Jacksonville North Hotel
Red Roof Inn Jacksonville - Cruise Port Hotel
Red Roof Inn Jacksonville - Cruise Port Jacksonville
Red Roof Inn Jacksonville - Cruise Port Hotel Jacksonville

Red Roof Inn Jacksonville - Cruise Port Reviews

Reviews

4.2
Rating 10 - Excellent. 79 out of 768 reviews
Rating 8 - Good. 56 out of 768 reviews
Rating 6 - Okay. 96 out of 768 reviews
Rating 4 - Poor. 124 out of 768 reviews
Rating 2 - Terrible. 413 out of 768 reviews

4.2/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
It was great n definitely plan on stay here again for sure 100% love this place.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfy. Staff was helpful and attentive!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and helpful. No complaints from me!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was smooth room was clean and the property was quiet
Stayed 1 night in Dec 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Denice at the front desk is the best. Other than that, the property itself needs serious help done with real contractors
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Lynda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was good but when went to br only 4th of roll of tissue, then there was no fitted sheet on the bed, went to front no one available at the desk, went back to room called front desk no answer. Homeless hanging out . Weed smells all around bldg. Dont stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carimisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy my stay
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

KAREN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, smells line a crack house , weed reeks thru the bed mattress. Filthy , crack on bathroom tile -my foot caved In. Not a safe place to certainly does not feel safe. The clientele is sketchy. Absolutely terrible
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities
Just overall needs an update !!!!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities
It's a place to stay
Stayed 1 night in May 2025
Verified

2/10 Terrible

MICHAEL

Disliked: Property conditions & facilities
Didn’t bother to check in because they had a for sale sign at the entrance and the parking lot had a bunch of shady people around. Not safe
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Gaye

Pulled into drive
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Alexander

Disliked: Cleanliness, amenities, property conditions & facilities
A lot of people standing oitside staring ay us
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and attentive. Comfortable bed and nice, quiet stay.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and respectful night clerk. I travel over the surface dog who only barks when someone knocked on the door because I’m hard of hearing she put in the system that no one should knock on the door unless it was absolutely necessary so that the dog didn’t bark. The room is clean and tidy so where’s the property? There was security at night overall a good state.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, amenities
Room was dirty, there was a bug in my room, when i first checked in they gave me the wrong room that i paid for then i went and told them it was wrong and then gonna tell me there are no more king rooms left available when i had already paid for the king room and had it reserved. Toilet lid had a cigarette burn on it and the tile in the bathroom was broken. The service at the front desk was also terrible he will talk to you how ever he feel like it.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mashonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Stay Ever

They as a company we're very accommodating to any needs I had as a guest as well as made sure that the stay was more than welcoming.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty, the bed sheets were stained, the flooring was in bad shape and sagging in the bathroom. Visible amount of dust and cobwebs all through out the room. I got to the hotel for check in and no one was around to help, no one answered the phone.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, helpful, and accommodating
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

Stig Arne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend it. It was dirty, with holes in the bathroom shower wall.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Khadijah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
definitely don’t recommend, but the staff was really nice.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They take care of their guests
Verified

2/10 Terrible

Norman

Disliked: Amenities, property conditions & facilities
No toilet paper in the room. No wastebasket. Tcontrol had no batteries. Old motel, needs upgrade immediately.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

kenner

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I’ve ever been! Looks like a gang is running the place
Stayed 1 night in Jun 2025