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Sonesta Simply Suites Jacksonville

2.5 star property

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Photo gallery for Sonesta Simply Suites Jacksonville

Exterior
Fridge, microwave, dishwasher, coffee/tea maker
Lobby
BBQ/picnic Area
Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
4990 Belfort Rd, Jacksonville, FL, 32256
  • Place, Saint Vincent's Medical Center Southside
    ‪9 min walk‬
  • Place, St. Johns Town Center
    ‪5 min drive‬
  • Place, University of North Florida
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (Studio)

8.8 out of 10
Excellent
(118 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sonesta Simply Suites Jacksonville

Hotel in Jacksonville with a 24-hour fitness center and a 24-hour front desk
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a convenience store, barbecue grills, and a picnic area are onsite. Weekly housekeeping is available.
Sonesta Simply Suites Jacksonville offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sonesta Simply Suites Jacksonville. During your stay, you'll be within walking distance of Saint Vincent's Medical Center Southside. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Amenities include a front-desk safe, convenience store, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by car from St. Johns Town Center and 12 minutes from Mayo Clinic Florida
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Sonesta Simply Suites Jacksonville, you'll find a 24-hour fitness center, barbecue grills, and a vending machine. Public spaces have free WiFi. The business-friendly Sonesta Simply Suites Jacksonville also features multilingual staff, a picnic area, and laundry facilities. Free self parking is available.

This Jacksonville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 3 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Jacksonville
Candlewood Suites Hotel Jacksonville
Candlewood Suites Jacksonville
Jacksonville Candlewood Suites
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Suites Jacksonville Hotel
Sonesta Simply Jacksonville
Candlewood Suites Jacksonville
Sonesta Simply Suites Jacksonville Hotel
Sonesta Simply Suites Jacksonville Jacksonville
Sonesta Simply Suites Jacksonville Hotel Jacksonville

Reviews

Sonesta Simply Suites Jacksonville Reviews

8.0

Very good

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 481 out of 1003 reviews
Rating 8 - Good. 238 out of 1003 reviews
Rating 6 - Okay. 138 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 79 out of 1003 reviews

Reviews

6/10 Okay

Kortni

Stayed 1 night in Jul 2025

10/10 Excellent

Lawrence

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely convenient to the Mayo Clinic. The staff were extremely pleasant and helpful. The accommodations were very comfortable and made us feel like home.
Stayed 2 nights in Jul 2025

10/10 Excellent

Aldona

Great location, convenient kitchen and great staff. Alex and Kyla were extremely helpful!
Stayed 5 nights in Jul 2025

10/10 Excellent

Cindy

Liked: Cleanliness, room comfort

Good for an extended stay

The room was very comfortable and perfect for the type of stay that I had. Having laundry service available was very handy. However, the parking lot had a lot of garbage in it, and the lobby itself was very small and not very welcoming. But the room was perfect for my needs.
Stayed 2 nights in Jul 2025

10/10 Excellent

TONYA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get Customer Service
Stayed 3 nights in Jul 2025

6/10 Okay

Rita

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Be

Nice room, staff a bit aggressive. All guests should be treated like guests, not everyone is living there and knows hotel rules. Needed new towels, upon request was asked wheere are dirty towels. After returning to front desk, was then asked to bring towels 2 doors down.
Stayed 2 nights in Jul 2025

8/10 Good

Kimberly

Business traveller
Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Juan

Stayed 1 night in Jul 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Going away Fast

I’ve stayed here multiple times over the past year and am still pleased with service and cleanliness. However as of late there has been a decline in the atmosphere of the hotel. There has in my view been a decline in patronage screening which has added to drug users hanging around.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Kenna

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen
Stayed 1 night in Jun 2025

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Great room.
Stayed 1 night in Jun 2025

8/10 Good

Alveria

Best SLEEP ever in a Hotel
Stayed 1 night in Jun 2025

8/10 Good

Ricky

Stayed 3 nights in May 2025

8/10 Good

Charles

Stayed 8 nights in Feb 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Angela

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
There was urine on the bottom of the commode with hair stuck in it. They also did not refill the shampoo so when I got in the tub to take a shower, I had no shampoo. I took it off of the holder so maybe they will refill it for the next guest. I also only got one washcloth.
Stayed 1 night in May 2025

6/10 Okay

Kam

Travelled with partner
Disliked: Cleanliness
the rooms and bathroom were unclean. overall though it was a nice stay very quiet and the AC works amazing.
Stayed 2 nights in May 2025

2/10 Terrible

Hannah P

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst experience ever. I absolutely DO NOT recommend this place. Bad bed, no Ac and it smell bad.
Stayed 1 night in May 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From reserving the room thorough checkout, front desk and hotel supporting staff were wonderful. About 20 minutes from Jax Beach and Pier. Lots of places to eat 2 miles out and closer. I'll definitely stay again if in the area. I almost forgot. The main reason for staying there is they are pet friendly. Plenty of walking area and a lake/pond behind the hotel with easy access from within the hotel. Great place!
Stayed 5 nights in May 2025

8/10 Good

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great visit

Stayed 1 night in May 2025

6/10 Okay

Norma

Travelled with group
Disliked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025