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Sonesta Simply Suites Jacksonville

Property class: 2.5

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Photo gallery for Sonesta Simply Suites Jacksonville

Fridge, microwave, dishwasher, coffee/tea maker
Fridge, microwave, dishwasher, coffee/tea maker
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
4990 Belfort Rd, Jacksonville, FL, 32256
  • Place, Saint Vincent's Medical Center Southside
    ‪8 min walk‬
  • Place, Dog Wood Park of Jacksonville
    ‪14 min walk‬
  • Place, St. Johns Town Center
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪36 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (Studio)

8.6 out of 10
Excellent
(125 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sonesta Simply Suites Jacksonville

Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a convenience store, barbecue grills, and a picnic area are onsite. Weekly housekeeping is available.
Sonesta Simply Suites Jacksonville offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sonesta Simply Suites Jacksonville. During your stay, you'll be within walking distance of Saint Vincent's Medical Center Southside. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Amenities include a front-desk safe, convenience store, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from St. Johns Town Center and 12 minutes from Mayo Clinic Florida
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Sonesta Simply Suites Jacksonville, you'll find a 24-hour fitness center, barbecue grills, and a vending machine. Public spaces have free WiFi. The business-friendly Sonesta Simply Suites Jacksonville also features multilingual staff, a picnic area, and laundry facilities. Free self parking is available.

This Jacksonville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 3 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Jacksonville
Candlewood Suites Hotel Jacksonville
Candlewood Suites Jacksonville
Jacksonville Candlewood Suites
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Suites Jacksonville Hotel
Sonesta Simply Jacksonville
Candlewood Suites Jacksonville
Sonesta Simply Suites Jacksonville Hotel
Sonesta Simply Suites Jacksonville Jacksonville
Sonesta Simply Suites Jacksonville Hotel Jacksonville

Sonesta Simply Suites Jacksonville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 465 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 93 out of 1001 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

payton

Stayed 7 nights in Jan 2026

4/10 Poor

Ana

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Our original room had roaches and it smelled like a roach house, the toilet paper had mold build up from wet. There was trash in the cabinet. The hallway smelled like weed/pot idk… it came from a specific room. We requested another room on another floor & we were accommodated (points for that). All Im going to say is the pictures look nicer than what it is. The rooms do have a funny smell.
Stayed 1 night in Jan 2026

4/10 Poor

april, SPRING HILL

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Very scary, and they charge an extra secure fee of 100.00 and it takes 10 days to get back. No dishes to use dishwasher broke and alot of hanging outside building issues. Plus they had half parking lot blocked off due to painting
Stayed 3 nights in Jan 2026

8/10 Good

Sylvanna

Stayed 1 night in Jan 2026

10/10 Excellent

Tammy

Stayed 1 night in Jan 2026

8/10 Good

Delaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and bathroom was clean. Good water pressure in bathroom. Furniture still needs updating. Supplies in the kitchen have dwindled since our last stay.
Stayed 1 night in Jan 2026

6/10 Okay

Robert

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel itself is very dated. The common area had sticky floors and the carpets looked like they needed a good vacuuming. The room itself was adequate, but the bathroom had sticky floors that my shoes stuck to constantly. The bathroom counter also had a residue that made it feel dirty. The bed was horrible and creaked every time you moved. The outlets did not hold plugs very well and were very loose. Overall, I personally would not stay here again.
Stayed 2 nights in Jan 2026

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Conveniently located and good value for a suite.
Stayed 1 night in Jan 2026

10/10 Excellent

Carole

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room good customer service
Stayed 1 night in Jan 2026

4/10 Poor

Tina

Travelled with partner
Liked: Cleanliness
The room itself was okay but needed updating. The bed was AWFUL!!! It should have been thrown out twenty years ago! It sank in the middle and the springs which were so worn out that it creaked and popped with every movement. You could feel the springs which was terrible. The pillows were pancakes. Did not sleep at all. I asked the front desk about replacing the mattress and was told they could try to move us to another room but they probably wouldn’t have any available. That never happened yet the parking lot was half full??? Asked about replacing the pillows and was told they didn’t have any. I WOULD NOT RECOMMEND STAYING HERE UNLESS YOU AREN'T WANTING TO SLEEP.
Stayed 2 nights in Jan 2026

10/10 Excellent

Licelot

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
My Stay was pleasant, loved that the hotel is in a quiet area and easy to find. Loved that the room had a separate kitchen, desk area. It is also pet friendly!
Stayed 1 night in Jan 2026

10/10 Excellent

Takasia

Liked: Cleanliness, property conditions & facilities
Decent room
Stayed 1 night in Dec 2025

2/10 Terrible

Danielle

Stayed 3 nights in Jan 2026

10/10 Excellent

Alex

Stayed 4 nights in Dec 2025

10/10 Excellent

Jamareeona

Stayed 1 night in Nov 2025

8/10 Good

Racheal

Business traveller
Liked: Cleanliness, staff & service
Older but room was clean
Stayed 1 night in Oct 2025

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
My room was Very Clean, Employees were Very Nice and Professional. I will stay again in the future.
Stayed 10 nights in Nov 2025

6/10 Okay

Akshay

Liked: Staff & service, room comfort
.
Stayed 2 nights in Nov 2025

6/10 Okay

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Antione

Stayed 1 night in Nov 2025

6/10 Okay

Craig M

Travelled with group
Liked: Staff & service
Stayed 16 nights in Oct 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far, hands down the best Comfort Suite we have stayed in ALL are travels. Model for all the rest.
Stayed 2 nights in Nov 2025

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Troy, Bonita Springs

Business traveller
Disliked: Amenities
The room was clean. The staff was friendly. They did have a lot of fans running in the hallways. I don't know if they had a flood issue. It did not smell or anything like that.
Stayed 3 nights in Nov 2025

10/10 Excellent

luis

Stayed 1 night in Oct 2025