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TownePlace Suites Jacksonville Airport

3.5 star property

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Photo gallery for TownePlace Suites Jacksonville Airport

Property amenity
Lobby
Restaurant
Premium bedding, down duvets, individually decorated
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1287 Airport Road, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪12 min walk‬
  • Place, UF Health North
    ‪4 min drive‬
  • Place, UF Health Hospital North
    ‪4 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, individually decorated

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed

Premium bedding, down duvets, individually decorated

Studio, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Premium bedding, down duvets, individually decorated

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom

Premium bedding, down duvets, individually decorated

Premium Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, individually decorated

Studio, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, individually decorated

Studio, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, individually decorated

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, individually decorated

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, individually decorated

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, individually decorated

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Breakfast area
Tru by Hilton Jacksonville Airport I-95
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  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 988 reviews
The price is €107
includes taxes & fees
5 Apr - 6 Apr
Tru by Hilton Jacksonville Airport I-95

About this property

TownePlace Suites Jacksonville Airport

This hotel features an outdoor pool, coffee/tea in a common area, and a 24-hour front desk. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a computer station, gas grills, and a picnic area are onsite. Housekeeping is available once per stay.
TownePlace Suites Jacksonville Airport offers 102 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels and Netflix.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.
During your stay at TownePlace Suites Jacksonville Airport, you'll be within walking distance of River City Market Place. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a computer, and a car charging station
  • Just a 3-minute drive from UF Health North and a few minutes from Pecan Park Flea and Farmers' Market
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, barbecue grills, and multilingual staff are also featured at the business-friendly TownePlace Suites Jacksonville Airport. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Jacksonville hotel.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Pool hoist on site
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per night (maximum USD 150.00 per stay), plus a one-time cleaning fee of USD 150.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per accommodation, per night (maximum USD 150.00 per stay) plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
TownePlace Suites Jacksonville Airport offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Towneplace Suites Jacksonville
TownePlace Suites Jacksonville Airport Hotel
TownePlace Suites Jacksonville Airport Jacksonville
TownePlace Suites Jacksonville Airport Hotel Jacksonville

TownePlace Suites Jacksonville Airport Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 292 out of 341 reviews
Rating 8 - Good. 29 out of 341 reviews
Rating 6 - Okay. 11 out of 341 reviews
Rating 4 - Poor. 2 out of 341 reviews
Rating 2 - Terrible. 7 out of 341 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities
It’s fine
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2025

10/10 Excellent

Allison

Stayed 1 night in Dec 2025

10/10 Excellent

Mister

Stayed 1 night in Dec 2025

10/10 Excellent

alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having driven 8-10 hours straight and just needing a place on the route late night and quickly was amazing. I booked and within 15-20 mins i was there and they were ready! The front desk was amazing! My husband lost his ring and didn’t notice until 8 mins after check out and when we turned around, they didn’t hesitate to let me check! I tossed the room and thankfully we found it in the car in a weird spot
Stayed 1 night in Dec 2025

10/10 Excellent

Tatiana

Stayed 1 night in Dec 2025

2/10 Terrible

Arra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing was good ! Staff rude, didn’t tell us you could turn on electricity without inserting the key card ! Who would have ever known that ?! Uncomfortable and to top it off the couldn’t get the shuttle driver to respond so we had to get an Uber and was almost late for our plane . Don’t stay here !!!
Stayed 1 night in Dec 2025

10/10 Excellent

Guinevere

Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was very comfortable and the staff was very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Jay

Stayed 1 night in Nov 2025

10/10 Excellent

Joshua Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, room was clean, and everything was convenient.
Stayed 2 nights in Nov 2025

10/10 Excellent

Taria

Liked: Cleanliness, amenities, property conditions & facilities
clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Aubrey, Midle River

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Tami

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Nice amenities. Friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities
Wonderful. They were so busy at check in but were still fast, professional and kind. No issues or complaints - only compliments!
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean!! Staff was wonderful!
Stayed 1 night in Nov 2025

8/10 Good

Tina

Stayed 2 nights in Oct 2025

10/10 Excellent

Gerry Surrency PMHNP-BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Oct 2025

6/10 Okay

Rachel

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The breakfast is very limited. The hotel was very nice however upon entering my room there was a subtle odor of urine in the room. Due to dim lighting in the room, it wasn’t discovered that the bed had what appeared to be urine all over the sheets and comforter until the next morning.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness
Very clean and comfortable, friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We travel to Jacksonville at least three times a year, but this was our first stay here. We decided it might be a go to place in the future. The room had everything we need for a bit a longer stay. Small kitchen and great storage for our clothes. We were very happy with the details in the room that you don't usually find in a hotel. Clean also!
Stayed 3 nights in Aug 2025

10/10 Excellent

Brigitte

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Felicia

Stayed 2 nights in Oct 2025

10/10 Excellent

Theo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size room and very clean. Was quiet… far enough away from the airport to avoid all the noise.
Stayed 1 night in Oct 2025