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Tru by Hilton Jacksonville Airport I-95

2.5 star property

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Photo gallery for Tru by Hilton Jacksonville Airport I-95

Breakfast area
Terrace/patio
Lobby
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1265 Airport Road, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪12 min walk‬
  • Place, UF Health Hospital North
    ‪3 min drive‬
  • Place, UF Health North
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed

9.4 out of 10
Exceptional
(54 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing)

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Room, 2 Queen Beds, Bathtub

Room, 2 Queen Beds, Bathtub

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Roll-In Shower)

Room, 2 Queen Beds (Roll-In Shower)

Room, 2 Queen Beds (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing)

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

King Room With Walk-in Shower

  • Sleeps 2

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

King Room With Tub-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Similar properties

Front of property – evening/night
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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 2,430 reviews
The price is €113
includes taxes & fees
18 Mar - 19 Mar
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About this property

Tru by Hilton Jacksonville Airport I-95

This smoke-free hotel features an outdoor pool, coffee/tea in a common area, and laundry facilities. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite. Housekeeping is available on request.
Tru by Hilton Jacksonville Airport I-95 offers 105 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Guests under 21 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Jacksonville Airport I-95. During your stay, you'll be within walking distance of River City Market Place. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from River City Market Place and a few minutes from UF Health North
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Tru by Hilton Jacksonville Airport I-95, you'll find an outdoor pool, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). Tru by Hilton Jacksonville Airport I-95 also features a front-desk safe and an elevator. Self parking is free.

This Jacksonville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (61 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Roll-in shower (122 centimetre wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)

More

  • 1 building
  • 5 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable/satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Tru by Hilton Jacksonville Airport I-95 offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Tru By Hilton Jacksonville Airport
Tru by Hilton Jacksonville Airport I 95
Tru by Hilton Jacksonville Airport I-95 Hotel
Tru by Hilton Jacksonville Airport I-95 Jacksonville
Tru by Hilton Jacksonville Airport I-95 Hotel Jacksonville

Tru by Hilton Jacksonville Airport I-95 Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 975 reviews
Rating 8 - Good. 149 out of 975 reviews
Rating 6 - Okay. 39 out of 975 reviews
Rating 4 - Poor. 13 out of 975 reviews
Rating 2 - Terrible. 24 out of 975 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Kimberly

Travelled with family
Disliked: Cleanliness
Room and interior spaces neglected.
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2025

10/10 Excellent

RACHEAL

Liked: Cleanliness, staff & service, amenities
Modern, clean, comfortable
Stayed 1 night in Dec 2025

8/10 Good

matthew, Cary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No frills. Clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Darlene

Liked: Cleanliness, amenities, property conditions & facilities
Staff at both Try but Hilton at the Jacksonville Airport and Jacksonville by River we so helpful and courteous. Those two young ladies were so patient with me. I actually accidently booked at the wrong Tru. Both employees helped to get me settled in after driving 8 hours and being tired Your rooms are clean enough to eat on. The bathroom was spotless and towels so clean. The bed was so comfortable and my back felt much better after waking up. The bed linen smelled wonderful This location was perfect for me to get the rest that I really needed. Thank you Tru
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used the airport shuttle as we had an early flight.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Excellent Hotel and service
Stayed 1 night in Nov 2025

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay. Everything good.
Stayed 1 night in Nov 2025

10/10 Excellent

melissa

Stayed 1 night in Nov 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities
The entire hotel from the time you walk through the doors to the room itself was very clean and beautiful! We were greeted with a smile and I liked that they sent us a text during our stay to make sure we are comfortable and enjoying our stay.
Stayed 2 nights in Nov 2025

6/10 Okay

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed when I learned that the information I was given was inaccurate regarding the parking availability. I was told by a Hilton employee that I could park at the hotel have a complimentary shuttle to the airport and leave my car parked at no extra charge although I would only be staying for one night coming in. Upon checking in I learned there was a $50 additional fee. I feel because of my honesty I incurred a fee that others would not have. I do not blame the check-in staff as she was extremely polite and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities
Helpful staff
Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Camille was extremely welcoming! Clean room. Great breakfast.
Stayed 1 night in Dec 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Very clean, staff was excellent. Our room had a unique chemical type smell that bothered by allergies
Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly clean and conveniently located. We got a good night's sleep and enjoyed a great breakfast before checking out. The staff that morning were friendly and did a good job of constantly checking the breakfast area for cleanliness and supply. We will definitely return if we are in the area again.
Stayed 1 night in Nov 2025

10/10 Excellent

Willie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property! We stayed here 2 days. 5 starrs!!
Stayed 1 night in Nov 2025

6/10 Okay

Jason

Business traveller
Liked: Staff & service
This is an Ok hotel. It is not nearly as nice and comfortable as the South Mandarin location. The area is busy and a little shady. Secure everything or it will get stolen. I will find a different hotel the next time I work up there.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

8/10 Good

Patty

Liked: Cleanliness, staff & service, amenities
The room was clean, the front desk was very helpful as we arrived early, due to our flight. They were able to get us in early (with a fee). We also needed to book a transfer to the cruise port and they have that service available as well.
Stayed 1 night in Nov 2025

10/10 Excellent

Bernard

Business traveller
Liked: Cleanliness, staff & service, amenities
Spur of the moment stay. Nice comfortable room. Friendly staff, nice breakfast in the morning. Happy with my stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Gilbert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room was very good and clean
Stayed 1 night in Nov 2025

10/10 Excellent

eric

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Ella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shuttle was great. We arrived after midnight and the front desk person was very nice and pleasant to work with.
Stayed 1 night in Nov 2025

10/10 Excellent

Aidan

Stayed 4 nights in Nov 2025

10/10 Excellent

Traci

Stayed 1 night in Nov 2025