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Tru by Hilton Jacksonville Airport I-95

2.5 star property

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Photo gallery for Tru by Hilton Jacksonville Airport I-95

Breakfast area
Exterior
Lobby
Terrace/patio
Room, 2 Queen Beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1265 Airport Road, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪12 min walk‬
  • Place, Jacksonville Zoo and Gardens
    ‪11 min drive‬
  • Place, St. Johns Town Center
    ‪25 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed

9.6 out of 10
Exceptional
(68 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Bathtub

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed, Bathtub

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Hearing)

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed (Hearing)

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Bathtub

Room, 2 Queen Beds, Bathtub

Room, 2 Queen Beds, Bathtub

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Roll-In Shower)

Room, 2 Queen Beds (Roll-In Shower)

Room, 2 Queen Beds (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Hearing)

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King Room With Walk-in Shower

  • Sleeps 2
  • Free Wi-Fi

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4
  • Free Wi-Fi

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About this property

Tru by Hilton Jacksonville Airport I-95

An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Tru by Hilton Jacksonville Airport I-95 offers 105 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 21 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Jacksonville Airport I-95. During your stay, you'll be within walking distance of River City Market Place. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from River City Market Place and a few minutes from UF Health North
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Tru by Hilton Jacksonville Airport I-95 offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A roundtrip airport shuttle is free at scheduled times. The business-friendly Tru by Hilton Jacksonville Airport I-95 also features coffee/tea in a common area, laundry facilities, and a front-desk safe. Self parking is free.

This Jacksonville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (61 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Roll-in shower (122 centimetre wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)

More

  • 1 building
  • 5 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable/satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Tru by Hilton Jacksonville Airport I-95 offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Tru By Hilton Jacksonville Airport
Tru by Hilton Jacksonville Airport I 95
Tru by Hilton Jacksonville Airport I-95 Hotel
Tru by Hilton Jacksonville Airport I-95 Jacksonville
Tru by Hilton Jacksonville Airport I-95 Hotel Jacksonville

Tru by Hilton Jacksonville Airport I-95 Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 847 out of 1107 reviews
Rating 8 - Good. 174 out of 1107 reviews
Rating 6 - Okay. 44 out of 1107 reviews
Rating 4 - Poor. 13 out of 1107 reviews
Rating 2 - Terrible. 29 out of 1107 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Great stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Slavik

Liked: Cleanliness, amenities, property conditions & facilities
Great staff good food
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities
Friendly, welcoming staff; clean and comfortable rooms; great selection at breakfast!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lolita Aquino

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, good amenities, and nice staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities
Clean room, good breakfast selection, friendly staff, and amenities!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel ,loved the decor ,staff was was courteous, and breakfast was excellent as well
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chantoni

Liked: Cleanliness, amenities, property conditions & facilities
As always I enjoyed my stay 😊 The front desk staff was very personable 😍
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great and the front desk workers were very nice!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities
Friendly staff very clean room and bathroom. Pancakes at breakfast were delicious!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle was great!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great…location, helpful staff, clean and comfortable room, and breakfast being included! We will definitely stay here again.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, amenities
Clean and friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is excellent.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Good breakfast buffet
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
Clean room, courteous staff, excellent breakfast.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Darlene

Liked: Cleanliness, amenities, property conditions & facilities
Check in was very fast and staff was very helpful. Room was very clean and the bed was super comfortable. Continental breakfast was just okay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ilyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locatiion
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
Clean, convenient. Very nice hotel. Repeat guest
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was super helpful and room was nice and clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
Very welcoming Staff, clean rooms and a great breakfast!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and out
Stayed 1 night in Feb 2026
Verified

8/10 Good

Norman

Liked: Cleanliness, property conditions & facilities
Room was clean and staff were great. The only tough thing was the hotel was on one of two services roads on both sides the main road which was a little tricky to access
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maurice

Liked: Staff & service
Clean room and great customer service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great amenities and friendly staff. The breakfast attendant was super nice and even brought my husband the pancakes and syrup over to him when it was done because he wasn’t sure how to work the machine.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Excellent Hotel and service
Stayed 1 night in Nov 2025