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Windsor Inn of Jacksonville

2.5 star property

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Photo gallery for Windsor Inn of Jacksonville

Reception
Interior entrance
Lobby
Exterior
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
1351 Airport Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪15 min walk‬
  • Place, UF Health Hospital North
    ‪3 min drive‬
  • Place, UF Health North
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed

8.2 out of 10
Very good
(38 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(21 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Windsor Inn of Jacksonville

Along with a microwave in a common area, this smoke-free hotel has a 24-hour front desk and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area, and a TV in a common area are onsite. Housekeeping is available on request.
Windsor Inn of Jacksonville offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels.

Bathrooms include bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Windsor Inn of Jacksonville. During your stay, you'll be within walking distance of River City Market Place. Free WiFi in public areas, free self parking, and meeting rooms are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include meeting rooms, a terrace, and TV in a common area
  • Guests have great things to say about the helpful staff and the value of their stay
  • Just a 2-minute drive from River City Market Place and a few minutes from UF Health North
  • Dogs welcome for a fee (restrictions apply)
As a guest of Windsor Inn of Jacksonville, you'll find a terrace, a garden, and a picnic area. WiFi is free in public spaces. The business-friendly Windsor Inn of Jacksonville also features express check-out, a television in a common area, and a microwave in a common area. Self parking is free.

This Jacksonville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Housekeeping on request

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (89 centimetre high)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 9 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-in fee: USD 35
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn Jacksonville
Quality Jacksonville

Windsor Inn of Jacksonville Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 440 out of 1002 reviews
Rating 8 - Good. 187 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 86 out of 1002 reviews
Rating 2 - Terrible. 180 out of 1002 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Lee

Stayed 5 nights in Dec 2025

8/10 Good

William

Liked: Cleanliness, staff & service
Clean and good value for the economy traveler.
Stayed 1 night in Sep 2025

8/10 Good

Debor

Stayed 1 night in Dec 2025

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, room comfort
They were extremely rude.
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Nov 2025

10/10 Excellent

Greg

Stayed 3 nights in Dec 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great from the room being clean to the staff everything was great at the hotel in I would love to come back .
Stayed 2 nights in Dec 2025

10/10 Excellent

Giovanna

Stayed 1 night in Dec 2025

10/10 Excellent

Lee

Stayed 1 night in Dec 2025

10/10 Excellent

Donald E

Liked: Cleanliness, staff & service
yes
Stayed 1 night in Nov 2025

6/10 Okay

Denise

Travelled with family
Liked: Cleanliness, staff & service
The room was spacious and very clean. As they are reburbishing spaces like pool and breakfast hall, I was surprised that these were unavailable as Hotels.com did not state these closures. Under amenties, these were not listed, but with photos showing pool and breakfast, it would be expected that these are available. The staff was great as the location. I would hope they would have heaters in the room and not just air conitioners. All in all, I would stay here again, but will carry a heater to be safe. 🙃 I will also call hotwla before booking to ensure all amenties arw available.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jocelyn

Stayed 3 nights in Nov 2025

6/10 Okay

Deirdre

Disliked: Amenities, property conditions & facilities
The hotel was under construction, and there was no indication that it was even open. I had to stick my head into a door at the side of the property, which turned out to be a reservation desk. Literally just a desk. I was weirded out, but the room was quiet and comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

JoAnne

Stayed 1 night in Nov 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities
Friday night. I thought got into chiggers or red bugs while out visiting. Turns out it’s something in that hotel causing me to itch like crazy. They said no smokeingbin the room. I walked outside to smoke and they kept my deposit for that telling me I smoked in the room when I didn’t. They have renovations going on so it’s hard to sleep with the noise. At night the court yard is so lit up that the light comes in though the Shanda’s making it hard to sleep. This plaice was absolutely horrendous
Stayed 3 nights in Nov 2025

10/10 Excellent

lee

Stayed 2 nights in Nov 2025

10/10 Excellent

Edwin Geovanni Cruz

Liked: Cleanliness, amenities, property conditions & facilities
Everything was lovely staff and people
Stayed 2 nights in Nov 2025

6/10 Okay

Ashley

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel is under construction. Advised with breakfast but they dont have breakfast. The room was clean, but the toilet leaked. Decent for the price.
Stayed 1 night in Nov 2025

10/10 Excellent

Jessie Marie

Stayed 3 nights in Nov 2025

10/10 Excellent

Veronica

Liked: Amenities
Yes
Stayed 4 nights in Nov 2025

2/10 Terrible

Sherry

Stayed 1 night in Nov 2025

6/10 Okay

Mayowa

Disliked: Property conditions & facilities
Staff was very helpful and friendly. But the rooms were old and had a weird musty smell. I had to switch rooms due to complications with the room I was given. The second room was better with better and newer appliances. The first room had a stove thst couldn't really be used and septic problems. It might be due to renovations thoigh. Therefore, things might be a lot better 6 months from the writing of this review. I also booked under the assumption that there would be a g7m. However, it q closed due to renovations. I wish I would've known that ahead of time. Overall, it was a n okay stay. Had microwave, fridge, bed and working toilet and bathroom.. I think once the renovations are done it's going to be an amazing place.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is one of my favorite hotels I will definitely prefer Windsor innn hotel over any other hotel they clean always smell good the people in the office are very nice I just love it if you ever need a place to stay over night I will recommend Windsor inn hotel .
Stayed 1 night in Nov 2025

10/10 Excellent

Chianti

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Nov 2025

10/10 Excellent

Kandi

Stayed 1 night in Nov 2025