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Best Western Jaco Beach All-Inclusive Resort

3.0 star property

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Photo gallery for Best Western Jaco Beach All-Inclusive Resort

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Property video
Breakfast, lunch, dinner served; international cuisine
2 bars/lounges
2 bars/lounges

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Pastor Diaz Ave, Jacó, Puntarenas, 61101
  • Place, Neo Fauna
    ‪2 min walk‬
  • Place, Jacó Walk Shopping Center
    ‪5 min walk‬
  • Place, Jacó Beach
    ‪4 min drive‬
  • Airport, Tambor (TMU)

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Garden View

7.6 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View

7.8 out of 10
Good
(21 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View

7.8 out of 10
Good
(30 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Balcony, Garden View

7.8 out of 10
Good
(16 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony, Pool View

Standard Room, 2 Double Beds, Balcony, Pool View

Standard Room, 2 Double Beds, Balcony, Pool View

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony, Pool View

Standard Room, 2 Double Beds, Balcony, Pool View

Standard Room, 2 Double Beds, Balcony, Pool View

7.8 out of 10
Good
(15 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Accessible, Garden View

Standard Room, Multiple Beds, Accessible, Garden View

Standard Room, Multiple Beds, Accessible, Garden View

8.6 out of 10
Excellent
(11 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Best Western Jaco Beach All-Inclusive Resort

Family-friendly property on the beach, with 2 outdoor pools
At Best Western Jaco Beach All-Inclusive Resort, you can relax at one of the 2 outdoor swimming pools, play on the beach, or spend the day at a complimentary water park.
Best Western Jaco Beach All-Inclusive Resort offers 100 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Jacó property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Jaco Beach All-Inclusive Resort. During your stay, you're just a quick walk from Neo Fauna. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at El Puerto, a buffet restaurant that serves international cuisine
  • Splash around at the free water park or swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes volleyball, a playground, and fitness classes
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 4-minute drive from Jacó Beach and 11 minutes from Rainforest Adventures Jaco
  • Airport shuttle service available for a fee
Best Western Jaco Beach All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Best Western Jaco Beach All-Inclusive Resort, you'll find 2 outdoor swimming pools, a complimentary water park, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Best Western Jaco Beach All-Inclusive Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Jacó property is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
El Puerto - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Soccer
Tennis
Volleyball

Lessons/classes/games

Cooking

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Puerto

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150 per person (one-way)
  • Airport shuttle fee per child: USD 150 (one-way), (up to 12 years old)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Jaco Beach All-Inclusive Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Best Western Jaco Beach All-Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 376 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 170 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Manrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Rooms were outdated, Very difficult to operate the tv, None of the phones worked & walls in stairwells were dirty
Stayed 2 nights in Sep 2025

6/10 Okay

Herson Montenegro

Travelled with partner
Disliked: Staff & service
Need to get better bartenders, really slow and don't care about the huge lines, there was a lady bartender that was so lost and was so badly train that she shouldn't be there
Stayed 3 nights in Aug 2025

2/10 Terrible

Paola

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is not for families nor kids. Full of couples....and drunk people!
Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony J

Stayed 5 nights in Aug 2025

10/10 Excellent

Frankie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay
Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

Juan, Alajuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa Eve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are so happy we chose this hotel for our vacation. Having all-inclusive makes everything else so much easier to do like day tours, beach time, pool time etc. The only thing we marked 4 stars instead of 4 is related to how the housekeeping doesn’t refresh towels and how you have to go to the front desk to request them and other items like bottled water (only two regular sized bottles at a time) soap. Despite this minor issue we were so happy with our stay here and hope to return!
Stayed 7 nights in Jul 2025

10/10 Excellent

Ivan Martin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was from waking distance. My family and I felt comfortable and safe.
Stayed 6 nights in Jul 2025

4/10 Poor

Kyle

Stayed 1 night in Jul 2025

10/10 Excellent

Angello

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. I was planning to propose to my girlfriend (now fiancé!) and the staff helped me with everything to be ready for the big day. It was a great place.
Stayed 3 nights in Jul 2025

8/10 Good

Chase

Travelled with group
Liked: Staff & service, amenities
If you want to make your friends back home jealous with killer views and do it on a BUDGET, Best Western Jaco is the perfect place! The grounds are immaculate- palms and that postcard perfect beachfront setup. Let's talk about some MVPs here: Aaron, Bryan, and Francisco at the bars. Quick, friendly, and mixology specialists who have a very heavy hand if you ask nicely. That said, I do wish the drink menu had a bit more flair. Espresso martini, anyone? The service overall was fantastic especially in the food & beverage areas. One nice perk of this property was the live music at night, several nights of our trip were done by local performers. A nice, authentic touch! The rooms? they suck. DATED. Beds are rock-hard, walls are thin- you can easily hear loud music all day and until about 12 am. You're NOT coming here for luxury or a plush sleep- you're here for the beach and a strong drink to forget the bed. The food was very hit or miss. Some days we were vibing with the fried yucca, plantos maduros (scrumptious), juices and fruits, and chilled wine. Other days it felt like they couldn't get enough chicken, bland and so overused. The snack bar gave off "school lunch line" vibes- perfect for kids but you'd have to be very intoxicated to eat there. If you're American and emotionally attached to bacon or conditioner for your hair- pack your own. Both of which would improve the experience. Pro tip: the beach-facing pool at the far end of the resort is the ultimate chill zone
Stayed 4 nights in Jul 2025

6/10 Okay

Jessica

Liked: Cleanliness
Stayed 6 nights in Jul 2025

8/10 Good

Chloe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Felt like there could have been more of a variety with the food, but the drinks were good. We were also limited on the number of pool towels we could use, couldn’t have more without returning our old ones and room service took ours before we left so we didn’t have any towels the last day. Overall very nice place for the price and great staff.
Stayed 4 nights in Jul 2025

6/10 Okay

Jeanine

Travelled with family
Liked: Property conditions & facilities
The beach on the property was gorgeous! The staff was very pleasant. They had a disco every single night that went on until midnight and I couldn’t sleep. That was very frustrating
Stayed 6 nights in Jul 2025

10/10 Excellent

Vicki

Stayed 6 nights in Jun 2025

8/10 Good

Granadapickett

Stayed 2 nights in Jun 2025

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time staying at the resort for 4 nights! Being within walking distance from the beach and from most shopping on Pastor Diaz Ave was ideal. The staff were incredibly friendly and helpful. The food was pretty good, and we definitely enjoyed how they did a different theme every night. Having Alsama Tours on-site to coordinate activities was great as well. Thank you!
Stayed 4 nights in Jun 2025

10/10 Excellent

Rigoberto

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice comfortable property
Stayed 4 nights in May 2025

10/10 Excellent

Nathan, Denver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the beach
Stayed 5 nights in May 2025

6/10 Okay

Efren Emilio

Travelled with group
The staff at front was unhelpful at times and appeared irritated. Also the property needs upkeep, e.g., my shower did not work well and I had no hot water.
Stayed 3 nights in May 2025

8/10 Good

Ayesha L, St Albans

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food is very good. Front desk staff very friendly and accommodating. Pool very nice. Entertainment does not include non Spanish speaking people , so we were unable to participate. Had to ask everyday for enough towels and wash cloths.
Stayed 6 nights in May 2025

8/10 Good

JOSUE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal atento para que la pases bien.

El hotel en buenas condiciones. La animación y actividades muy buenas. Siempre pasamos entretenidos. El personal super atento siempre presto a escucharte y resolver cualquier necesidad o situación que se presente. La alimentación buena pero podria ser mejor.
Stayed 2 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025