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Ela Hotel Jaco

3.0 star property

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Photo gallery for Ela Hotel Jaco

Exterior
Economy Room
Luxury Villa
Exterior
In-room safe, free WiFi

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Calle Lapas, Villa 18, Jaco, Jaco, 61101
  • Place, Neo Fauna
    ‪2 min walk‬
  • Place, Jacó Walk Shopping Center
    ‪6 min walk‬
  • Place, Jacó Beach
    ‪4 min drive‬
  • Airport, Tambor (TMU)

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Room

Economy Room

Economy Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Single Bunk Bed

View all photos for Family Studio, Pool View

Family Studio, Pool View

Family Studio, Pool View

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Family Suite, Pool View

Family Suite, Pool View

Family Suite, Pool View

  • 5 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Luxury Villa

Luxury Villa

Luxury Villa

  • Garden view
  • 13 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Bed

View all photos for Superior Room

In-room safe, free WiFi

Superior Room

  • Mountain view
  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Room

In-room safe, free WiFi

Deluxe Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Ela Hotel Jaco

This smoke-free hotel features an outdoor pool, a restaurant, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a microwave in a common area, concierge services, and laundry facilities. Housekeeping is available once per stay.
Ela Hotel Jaco offers 17 air-conditioned accommodations with safes. This Jacó hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Ela Hotel Jaco, you're just a quick walk from Neo Fauna. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a communal living room, and coffee/tea in a common area
  • Just a 4-minute walk from Neo Fauna and 8 minutes by foot from Teatro Jacó
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and a garden are also featured at Ela Hotel Jaco. Self parking is free.

This 3-star Jacó hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Ela Hotel Jaco has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets welcome with a deposit of USD 30 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number PCARSG05432021
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Ela Hotel Jaco Reviews

Reviews

6.4
Rating 10 - Excellent. 6 out of 15 reviews
Rating 8 - Good. 1 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 3 out of 15 reviews
Rating 2 - Terrible. 4 out of 15 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La ducha estaba medio mala, no tiraba el agua de manera uniforme
Stayed 2 nights in Mar 2026

4/10 Poor

MARILYN

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no breakfast available in the morning before we left at 715am. There were no staff to be found at that time. The first room they gave us the shower was broken spraying water all over the room. The second room the shower was a little better but still had issues. When going to bed it was and you could hear others talking outside our room. The WiFi was not working for us and it was jist brushed off. They did not seem to care just saying they would look into it but never got back to us.
Stayed 1 night in Mar 2026

10/10 Excellent

Hardy Alejandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Mar 2026

2/10 Terrible

Anand

Stayed 1 night in Feb 2026

2/10 Terrible

Anand

Stayed 2 nights in Feb 2026

10/10 Excellent

Vladislav

Liked: Cleanliness, amenities, property conditions & facilities
Cozy hotel. My big room had everything necessary. Breakfasts were OK for being continental. Nice tropical garden inside the hotel. The employees were nice, helpful and knowledgeable, especially Darya and Thomas. The hotel has also kitchen for everyone to use with utensils, filtered water, microwave, stove etc.
Stayed 7 nights in Feb 2026

2/10 Terrible

Alexander

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures were deceiving, room is outdated and lacks maintenance. Floor tiles were broken, bathroom was dirty and with bugs. Lots of noise, day and night. It says breakfast is included but it only has salad and toasts. Place really needs maintenance before it gets listed again
Stayed 2 nights in Feb 2026

10/10 Excellent

Rukshan

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at this hotel for three nights and had a wonderful experience. The staff was incredibly kind and welcoming throughout our stay. Justin at the front desk was exceptional and went above and beyond to help us, especially with translation when we faced a language barrier. There was also a Russian lady working at the front desk who was extremely helpful and professional. We only had breakfast during our stay, and it was absolutely delicious. Please extend our thanks to the lady who prepared the breakfast. Everything was fresh and very well made. We were especially surprised to learn that the pita bread was made in house. It was outstanding, and please let the baker know they did a fantastic job. Overall, we truly enjoyed our stay and would absolutely recommend this hotel to others. We are already planning to book again in March. Also, for anyone arranging transportation, please note that the property is labeled as Izu’s Place outside, which helps when coordinating rides to and from the airport.
Stayed 3 nights in Jan 2026

8/10 Good

Laura

Stayed 1 night in Jan 2026

2/10 Terrible

charlene

Disliked: Cleanliness, property conditions & facilities, room comfort
Grim. They need to clean, repair, etc to hit two stars (definitely not three). Parking was only positive.
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Stayed 1 night in Jan 2026

4/10 Poor

Steve

Liked: Staff & service, amenities
I tried to put up with the mosquitos for 2 nights and just couldn’t deal with it. The room windows don’t close. Also the bathroom light doesn’t work between 6pm and 6 am for some reason. Finally on the negative side, the shower was room temp with no adjustment. On the plus side, the breakfast was very nice and the pool was as well.
Stayed 4 nights in Jan 2026

4/10 Poor

Julie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
La chambre a besoin de peinture, la pomme de douche non sécuritaire et le moustiquaire brisé, il y avait un gros insecte dans la salle de bain. Déjeuner juste correct. Personnel très sympathique
Stayed 1 night in Jan 2026

6/10 Okay

irene

Se necesita
Stayed 2 nights in Dec 2025

10/10 Excellent

Adriana, Mercedes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo me pareció bien, excepto las adaptaciones para la Ley 7600
Stayed 2 nights in Jan 2026