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Episode Gading Serpong

4.5 star property

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Photo gallery for Episode Gading Serpong

Outdoor pool
Lobby
Restaurant
Exterior
Premier Twin Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Breakfast available
  • Housekeeping
  • Spa
  • 24/7 front desk

Explore the area

Map
Jl Gading Serpong Boulevard Barat Blok, S No 6 7, Gading Serpong, Banten, 15810
  • University Multimedia Nusantara
    ‪2 min walk‬
  • Indonesia Convention Exhibition
    ‪3 min walk‬
  • Summarecon Mall Serpong
    ‪3 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Family Suite

Family Suite

Family Suite

  • 41 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Premier Twin Room

Premier Twin Room

Premier Twin Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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The price is €58
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includes taxes & fees
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About this property

Episode Gading Serpong

Luxury hotel with a full-service spa and a fitness center
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a 24-hour business center, and valet parking.
Episode Gading Serpong offers 320 air-conditioned accommodations with minibars and safes. 43-inch LCD televisions come with cable channels. Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sandjong Spa & Wellness. Services include massages. The spa is open daily.
During your stay at Episode Gading Serpong, you're just a quick walk from Bethsaida Hospitals. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at Sandjong Spa & Wellness
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Steps from Indonesia Convention Exhibition and 3 minutes by foot from Bethsaida Hospitals
  • Airport shuttle service available for a fee
Episode Gading Serpong offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. A 24-hour business center and 12 meeting rooms are available.

WiFi is free in public spaces. A children's pool, spa services, and multilingual staff are also featured at the luxury Episode Gading Serpong. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Gading Serpong hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Babah Ramu - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Uncovered valet parking on site (IDR 100,000 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 235,000 per person
  • A restaurant

Restaurants on site

  • Babah Ramu

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • Ballroom
  • Banquet hall
  • Built in 2021
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 235000 per person
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 2)
  • Uncovered valet parking fee: IDR 100000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system, a first aid kit, and outdoor lighting
Episode Gading Serpong offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Episode Gading Serpong Hotel
Episode Gading Serpong Gading Serpong
Episode Gading Serpong Hotel Gading Serpong

Episode Gading Serpong Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 40 reviews
Rating 8 - Good. 10 out of 40 reviews
Rating 6 - Okay. 8 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jon

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed here twice. Area outside is improving. Before didn’t feel safe crossing the busy road and the market opposite felt unwelcoming
Stayed 3 nights in Nov 2024

10/10 Excellent

Alfian

Stayed 3 nights in Dec 2024

10/10 Excellent

Nour, Doncaster

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff
Stayed 2 nights in Dec 2024

6/10 Okay

MELIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Stayed 4 nights in Oct 2024

10/10 Excellent

Somi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location & clean hotel
Stayed 3 nights in Aug 2024

6/10 Okay

Benjamin Hng

Business traveller
The hotel looks old. The amenities need to be upgraded.
Stayed 3 nights in May 2024

10/10 Excellent

Nour, Doncaster

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel, will come back again
Stayed 5 nights in Apr 2024

8/10 Good

Sebastian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Services need to be improved. Staff needs to be more warmest this comparing it to the JHL solitaire. Other than that, good stay for what you pay.
Stayed 3 nights in Apr 2024

6/10 Okay

Minshu

Travelled with family
Liked: Cleanliness, amenities
There was a continuous construction noise while I was staying there non-stop even in 3 am midnight. I can't sleep well. Also the sink stopper was broken. I requested the staff to fix it. Someone came and was not able to fix it.
Stayed 2 nights in Feb 2024

6/10 Okay

RACHEL

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

2023 Dec Visit

Stayed 4 nights in Dec 2023

6/10 Okay

Julie

Stayed 1 night in Sep 2023

10/10 Excellent

Johan Hendrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth to try

great hotel and pleasant services.
Stayed 2 nights in Sep 2023

10/10 Excellent

Nathanael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy rooms, great customer service.
Stayed 1 night in Sep 2023

4/10 Poor

Winli

Travelled with family and small children
Disliked: Staff & service
The room is quite small and they didn't really check the room condition. No communication between receptionist and F&B staff at all.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the experience at the hotel was very satisfactory. The staff are very polite and respectful. The rooms are very well decorated and overall one gets very energetic vibes. The only inconvenience I faced was elevators. To get elevator on time is very difficult, although there are 4 of them working at same time. There is a very long waiting time for it. The hotel needs to improve their elevator programme.
Stayed 4 nights in Mar 2023

10/10 Excellent

Edmund

Stayed 2 nights in Aug 2022

2/10 Terrible

Nicholas

Stayed 1 night in Jun 2022

10/10 Excellent

Stephen

Stayed 1 night in Feb 2022

8/10 Good

Steven

Business traveller
Liked: Cleanliness, room comfort

Refund of advance deposit failure

Refund using credit card advance deposit did not get voided when checking out sighting offline. Worried about the customer service forgetting to reverse the credit card advance deposit.
Stayed 3 nights in Mar 2025

6/10 Okay

Sunho

Stayed 1 night in Jan 2025

10/10 Excellent

Textile

Stayed 3 nights in Dec 2024

6/10 Okay

Kosuke

Stayed 3 nights in Nov 2024

10/10 Excellent

Felix

Stayed 2 nights in Nov 2024