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Horison Grand Serpong

4.0 star property

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Photo gallery for Horison Grand Serpong

Buffet
In-room safe, desk, free WiFi, bed sheets
Bar (on property)
Lobby
Gym

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Jl. MH Thamrin KM 2,7 Serpong, Tangerang, Banten, 15143
  • Place, Bina Nusantara University
    ‪2 min drive‬
  • Place, Blok M Square
    ‪28 min drive‬
  • Place, Thamrin City Shopping Mall
    ‪32 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • City view
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, 3 Bedrooms

Family Room, 3 Bedrooms

Family Room, 3 Bedrooms

  • City view
  • 64 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Horison Grand Serpong

Along with a full-service spa, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms, and 24-hour room service.
Horison Grand Serpong offers 305 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The onsite spa has massage/treatment rooms. Services include massages.
During your stay at Horison Grand Serpong, you'll be within walking distance of Primaya Hospital Tangerang. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • 13 minutes by foot from Primaya Hospital Tangerang and a 4-minute drive from Mall Alam Sutra
Horison Grand Serpong offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Spa services, barbecue grills, and concierge services are also featured at the business-friendly Horison Grand Serpong. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Tangerang hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Lotus Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (IDR 5,000 per stay)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 123,000 for adults and IDR 61,500 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lotus Restaurant

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 123000 for adults and IDR 61500 for children
  • Self parking fee: IDR 5000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Serpong
Best Western Serpong Hotel
Best Western Serpong Hotel Tangerang
Best Western Serpong Tangerang
Grand Serpong Hotel Tangerang
Grand Serpong Tangerang
Grand Serpong
Horison Grand Serpong Hotel Tangerang
Horison Grand Serpong Hotel
Horison Grand Serpong Tangerang
Grand Serpong Hotel
Horison Grand Serpong Hotel
Horison Grand Serpong Tangerang

Horison Grand Serpong Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 3 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

prima

Junky cheap hotel
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Toshiyuki

Disliked: Cleanliness, amenities, property conditions & facilities
浴室の温水容量が少なすぎて使い物にならない。
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很舒适的酒店

很舒适的酒店，就是没有直达大堂的楼梯，高峰期想走楼梯下楼都下不来，转了两趟货梯才下到大堂的。另外打扫卫生的服务员真心不贪，每次只拿4000印尼盾（相当于人民币2元）的小费，多的都不拿的。
Verified

2/10 Terrible

waddah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1

Very bad and food sirvice laie bout loctions too far way from cental park
Stayed 2 nights in Dec 2017
Verified

4/10 Poor

JAMES

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

GS Hotel

This Hotel was described as four star, so i booked the room. The room was very small and basic and there was a terrible smell coming from the drain in the toilet. I would say this is a two star Hotel at best. The house keeping was excellent
Stayed 3 nights in Nov 2017
Verified

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, good service

Good location, good service
Stayed 1 night in Sep 2017
Verified

4/10 Poor

Yuichiro

Disliked: Cleanliness, staff & service

was not good flont

I have resevation of Japanese only. counter request me English one. so it was time loss.
Stayed 1 night in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with good city view but....

Nice room and breakfast. Air-conditioning and Gym's conditions lack maintenance and nearby mall seems deserted. Convenient to airport and workplace near Tengarang.
Stayed 2 nights in Aug 2017
Verified

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be great if breakfast was included and the pool is free.
Stayed 2 nights in Jul 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Location was good

Cleanliness can be improved and the air con was a bit noisy
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Is not a 4 stars hotel

It is a simple hotel, the rooms are small, the staff is very friendly.
Verified

10/10 Excellent

Maria Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LONG way from the airport!