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Hotel Neo+ Airport - Jakarta

4.0 star property

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Photo gallery for Hotel Neo+ Airport - Jakarta

Front of property
Restaurant
Lobby
Deluxe Room
Superior Room, City View (Premiere)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Cengkareng Business City Tower PQR, Lot 5, Jl. Atang Sanjaya No.21 RT.2 RW.2, Tangerang, Banten, 15125
  • Place, Soewarna Business Park
    ‪4 min drive‬
  • Place, Cengkareng Golf Club
    ‪5 min drive‬
  • Place, White Sand Beach PIK 2
    ‪10 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Room

In-room safe, laptop workspace, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Room, City View (Premiere)

Superior Room, City View (Premiere)

Superior Room, City View (Premiere)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Suite Room

Suite Room

Suite Room

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

In-room safe, laptop workspace, free WiFi, bed sheets

Superior Room

  • Sleeps 2

View all photos for Superior City View

In-room safe, laptop workspace, free WiFi, bed sheets

Superior City View

  • Sleeps 2

View all photos for Deluxe Room

Bathroom

Deluxe Room

  • Sleeps 2

View all photos for Suite Room

In-room safe, laptop workspace, free WiFi, bed sheets

Suite Room

  • Sleeps 2

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includes taxes & fees
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About this property

Hotel Neo+ Airport - Jakarta

A full-service spa, a restaurant, and a coffee shop/cafe are available at this hotel. Free self parking and free airport drop-off are also provided. Other amenities include spa services, concierge services, and dry cleaning.
Hotel Neo+ Airport - Jakarta offers 149 air-conditioned accommodations with safes and slippers. 29-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and toothbrushes and toothpaste. This Tangerang hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alaya Spa. Services include massages and body treatments. The spa is open daily.
During your stay at Hotel Neo+ Airport - Jakarta, you'll be close to White Sand Beach PIK 2. Features include free self parking and free airport drop-off service, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages or body treatments at Alaya Spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Just a 4-minute drive from Cengkareng Golf Club and 7 minutes from Bandara City Mall
  • Free airport drop-off shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. Hotel Neo+ Airport - Jakarta offers its guests a full-service spa. A shuttle from the hotel to the airport is free (available on request). Spa services, multilingual staff, and concierge services are also featured at Hotel Neo+ Airport - Jakarta. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Tangerang hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Hotel Neo+ Airport - Jakarta has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free airport drop-off shuttle from 3:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 for adults and IDR 50,000 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Visual fire alarm
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 29-inch smart TV with digital channels

More

  • Air conditioning
  • Desk chair
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Neo+ Airport - Jakarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 50000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Hotel Neo+ Airport - Jakarta offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Neo Airport Jakarta Tangerang
Hotel Neo+ Airport - Jakarta Hotel
Hotel Neo+ Airport - Jakarta Tangerang
Hotel Neo+ Airport - Jakarta Hotel Tangerang

Hotel Neo+ Airport - Jakarta Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 41 reviews
Rating 8 - Good. 6 out of 41 reviews
Rating 6 - Okay. 9 out of 41 reviews
Rating 4 - Poor. 2 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good no frills hotel. Airport shuttle is difficult. Very clean. Good staff
Stayed 1 night in Oct 2025

6/10 Okay

Pranata

Liked: Staff & service
The proximity to the airport makes this place great for a night transit and the staff and services were really good. We had a couple of issues and it was resolved timely and with care. The room was kind of decent and it wasn’t necessarily dirty but the condition of the room gave a little bit of old feeling. The room that we stayed in also didnt have a window. Breakfast was quite decent too.
Stayed 1 night in Sep 2025

10/10 Excellent

Alvin

Stayed 1 night in Oct 2025

10/10 Excellent

Vorifin, Bothell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying with family total 4 people. The rooms were clean. Our rooms with windows which were pretty good but they were very warm/hot when we got there. It took long to get comfortable room temperature. The shuttle to airport departed on-time and the driver was very professional. Will stay again in the future!
Stayed 1 night in Aug 2025

10/10 Excellent

Abdulkarim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

ABDUL RAHIM BIN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment I be back to this hotel again
Stayed 1 night in Sep 2025

10/10 Excellent

Ranjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service at the reception.
Stayed 1 night in Sep 2025

8/10 Good

Ryna

It was just a stopover night, everythg was ok except for its water pressure that is low while using the water closet.
Stayed 1 night in Aug 2025

10/10 Excellent

Krisdianto

Stayed 1 night in Jun 2025

8/10 Good

Netti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Romanus

Stayed 2 nights in Jul 2025

8/10 Good

Susanna

Stayed 2 nights in Jun 2025

8/10 Good

nishikanta

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a very neat and clean. Hotel staff are friendly and courteous. Only one suggestion that they could not speak english well baring 1 or 2 . I would still recommend hotel for stay as the hotel is clean and hosts a lot of corporate events so maintans a good standard
Stayed 4 nights in Jun 2025

10/10 Excellent

Roland

Stayed 1 night in Jun 2025

10/10 Excellent

Murni

Stayed 1 night in May 2025

10/10 Excellent

Milinda

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are small but for an airport hotel, it’s plenty. The staff is very helpful. Special mention on the baggage storage for the helpfulness of the staff and the care they take.
Stayed 1 night in May 2025

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value.

Fani and her staff was great. They are on top of everything and treat you with the upmost respect.
Stayed 2 nights in May 2025

6/10 Okay

Timothy

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

paulo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto confortável, transfer de ida e volta para o aeroporto. 5 minutos do aeroporto. Excelente opcao para quem quer pernoitar em Jakarta
Stayed 1 night in Sep 2025

6/10 Okay

uete

Stayed 1 night in Jul 2025

6/10 Okay

Soichiro

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
部屋は綺麗でしたが、小さいゴキブリがいた。冷蔵庫がなかった。
Stayed 1 night in Sep 2025

6/10 Okay

YEONYEUNG

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
식기들은 설겆이가 안 한 상태로 나와서 기분이 나빴어요 룸 청결상태도 그닥 좋지가 않아서 난감했습니다
Stayed 1 night in Aug 2025

10/10 Excellent

Kartika

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

気になったのは

もう少し清掃に力を入れてください。 部屋にミネラルウォーターがなかったのは困りました。廊下に給水器があるなら最初に伝えて欲しかったです。シャトルの運行時間も夕方までと、予約前に情報提供して下さい。受付のかた、運転手の方など、好印象でしたので、是非改善を。
Stayed 1 night in Aug 2025

4/10 Poor

Adele

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La camera purtroppo non era pulitissima ed il bagno con uno spazio veramente limitato per muoversi. Inoltre farei trovare egli ospiti che arrivano dall’aeroporto da un viaggio potenzialmente lungo almeno una bottiglia di acqua.
Stayed 1 night in Aug 2025