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Hotel Neo+ Airport - Jakarta

4.0 star property

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Photo gallery for Hotel Neo+ Airport - Jakarta

Front of property
Deluxe Room
Suite Room
Restaurant
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Cengkareng Business City Tower PQR, Lot 5, Jl. Atang Sanjaya No.21 RT.2 RW.2, Tangerang, Banten, 15125
  • Place, Soewarna Business Park
    ‪8 min drive‬
  • Place, Cengkareng Golf Club
    ‪9 min drive‬
  • Place, White Sand Beach PIK 2
    ‪12 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

In-room safe, laptop workspace, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, City View (Premiere)

Superior Room, City View (Premiere)

Superior Room, City View (Premiere)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Suite Room

Suite Room

Suite Room

  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

In-room safe, laptop workspace, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior City View

In-room safe, laptop workspace, free WiFi, bed sheets

Superior City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room

Bathroom

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel Neo+ Airport - Jakarta

This hotel features a full-service spa, a restaurant, and a fitness center. Free self parking and free airport drop-off are also provided. Other amenities include a coffee shop/cafe, spa services, and concierge services.
Hotel Neo+ Airport - Jakarta offers 149 air-conditioned accommodations with safes and slippers. 29-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and toothbrushes and toothpaste. This Tangerang hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Alaya Spa. Services include massages and body treatments. The spa is open daily.
During your stay at Hotel Neo+ Airport - Jakarta, you'll be within walking distance of Soewarna Business Park. Features include free self parking and free airport drop-off service, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Treat yourself to body treatments or massages at Alaya Spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Soewarna Business Park and 7 minutes from Bandara City Mall
  • Free airport drop-off shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. Hotel Neo+ Airport - Jakarta offers its guests a full-service spa and a fitness center. A shuttle from the hotel to the airport is free (available on request). Spa services, multilingual staff, and concierge services are also featured at Hotel Neo+ Airport - Jakarta. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Tangerang hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Hotel Neo+ Airport - Jakarta has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free airport drop-off shuttle from 3:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 for adults and IDR 50,000 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Visual fire alarm
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 29-inch smart TV with digital channels

More

  • Air conditioning
  • Desk chair
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Neo+ Airport - Jakarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 50000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Hotel Neo+ Airport - Jakarta offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Neo Airport Jakarta Tangerang
Hotel Neo+ Airport - Jakarta Hotel
Hotel Neo+ Airport - Jakarta Tangerang
Hotel Neo+ Airport - Jakarta Hotel Tangerang

Hotel Neo+ Airport - Jakarta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 50 reviews
Rating 8 - Good. 6 out of 50 reviews
Rating 6 - Okay. 13 out of 50 reviews
Rating 4 - Poor. 5 out of 50 reviews
Rating 2 - Terrible. 2 out of 50 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Zishanali Khalfan

Liked: Cleanliness, staff & service, amenities
Spotless room. Clean. Good breakfast. Safe and quiet.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Very good! Everything was great, the staff were very kind and helpful!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ranjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service at the reception.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good no frills hotel. Airport shuttle is difficult. Very clean. Good staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ABDUL RAHIM BIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment I be back to this hotel again
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Alan Thomas

Disliked: Cleanliness
Not very clean. Loud. Not suitable for families.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Milinda

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are small but for an airport hotel, it’s plenty. The staff is very helpful. Special mention on the baggage storage for the helpfulness of the staff and the care they take.
Stayed 1 night in May 2025
Verified

6/10 Okay

Gerrome

Liked: Staff & service, amenities
Disliked: Cleanliness
Found roaches in my room.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Pranata

Liked: Staff & service
The proximity to the airport makes this place great for a night transit and the staff and services were really good. We had a couple of issues and it was resolved timely and with care. The room was kind of decent and it wasn’t necessarily dirty but the condition of the room gave a little bit of old feeling. The room that we stayed in also didnt have a window. Breakfast was quite decent too.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value.

Fani and her staff was great. They are on top of everything and treat you with the upmost respect.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Vorifin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying with family total 4 people. The rooms were clean. Our rooms with windows which were pretty good but they were very warm/hot when we got there. It took long to get comfortable room temperature. The shuttle to airport departed on-time and the driver was very professional. Will stay again in the future!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Ryna

It was just a stopover night, everythg was ok except for its water pressure that is low while using the water closet.
Stayed 1 night in Aug 2025
Verified

8/10 Good

nishikanta

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a very neat and clean. Hotel staff are friendly and courteous. Only one suggestion that they could not speak english well baring 1 or 2 . I would still recommend hotel for stay as the hotel is clean and hosts a lot of corporate events so maintans a good standard
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Bianca

Sadly we were not ao pleased with our stay. It just began with the airport transfer: via expedia it only says "free airport shuttle" the hotel itself didn't send any informations until I asked them about. Comes out there are 6 times a day for pick up and drop of which are free - i think it is very unlikely that one of them fits your flight time. For that Hotel price you can easily find another airport hotel with really free shuttle service. The woman at the reception seemed to hate her job. Neither was she friendly nor did she tell us anything, we needed to ask every question by ourselves. Then to the room: in the so calles "deluxe room" there are no windows. This isn't mentioned anywhere during the booking, if you want a room with a window you need to pay more. Also the room was ok clean, but definitely could be better. The breakfast in the restaurant is more asian food, which is ok, but would be nice to know beforehand. Anyways the staff was kind in the restaurant but also really slow. There was a water fountain to refill your water, which we appreciated. During our stay our toddler broke one cup in the room. At checkout we informed the same lady as during check-in about it, and we needed to pay 50k idr for it... Never heard about any hotel/restaurant which let pay there guest for such things. Also would guess they buy this cup for 10k idr or less... All in all we wouldn't stay again. For this price you can get a ton of better stays nearby.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Bad kamer te klein en shower niet handig. Geen ramen in de kamer. Bed is okay.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Andreas

Liked: Cleanliness
Wir haben das Hotel für eine Nacht gebucht. Leider mussten wir sehr lange warten, bis wir ins Zimmer durften, erst um 16 Uhr waren wir drinnen. Im Zimmer war der Straßenverkehr weiterhin deutlich zu hören, was in der Nacht etwas gestört hat. Auch die Klimaanlage war leider nicht ganz zuverlässig. Im Großen und Ganzen: Das Hotel ist in Ordnung, aber nochmal würde ich es nicht buchen, deswegen 3 Sterne.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto confortável, transfer de ida e volta para o aeroporto. 5 minutos do aeroporto. Excelente opcao para quem quer pernoitar em Jakarta
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Soichiro

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
部屋は綺麗でしたが、小さいゴキブリがいた。冷蔵庫がなかった。
Stayed 1 night in Sep 2025
Verified

6/10 Okay

YEONYEUNG

Disliked: Cleanliness, amenities, property conditions & facilities
식기들은 설겆이가 안 한 상태로 나와서 기분이 나빴어요 룸 청결상태도 그닥 좋지가 않아서 난감했습니다
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

気になったのは

もう少し清掃に力を入れてください。 部屋にミネラルウォーターがなかったのは困りました。廊下に給水器があるなら最初に伝えて欲しかったです。シャトルの運行時間も夕方までと、予約前に情報提供して下さい。受付のかた、運転手の方など、好印象でしたので、是非改善を。
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Adele

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La camera purtroppo non era pulitissima ed il bagno con uno spazio veramente limitato per muoversi. Inoltre farei trovare egli ospiti che arrivano dall’aeroporto da un viaggio potenzialmente lungo almeno una bottiglia di acqua.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super à cause du personnel vraiment très gentil.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto si se necesita alojamiento cerca del aeropuerto
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel war schön und sauber, die Lage ist in Ordnung
Stayed 2 nights in May 2025
Verified

8/10 Good

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Leuk hotel alles redelijk goed geregeld maar geen ramen in de kamer verders alles oké
Stayed 1 night in May 2025