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Ibis Gading Serpong

3.0 star property

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Photo gallery for Ibis Gading Serpong

A modern hotel lobby with a reception desk, seating area, and a world map on the wall.
A hotel room with two beds, a desk, a chair, and a TV.
A children's playroom with a blue wall mural, a green wall with plants, a brown sofa, and a red slide.
A modern dining area with wooden slats, tables, and chairs.
A modern hotel with a prominent 'ibis' sign, multiple floors, and a mix of glass and red facade.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Jalan Boulevard Gading Serpong, Blok M5 no. 19, Serpong, Gading Serpong, Banten, 15810
  • Place, Summarecon Mall Serpong
    ‪8 min walk‬
  • Place, University Multimedia Nusantara
    ‪15 min walk‬
  • Place, Indonesia Convention Exhibition
    ‪16 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

A modern hotel room with a large bed, a desk, and a TV.

Standard Room, 1 Double Bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Ibis Gading Serpong

A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, spa services, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
Ibis Gading Serpong offers 208 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with digital channels and Netflix. Rooms have partially open bathrooms. Bathrooms include showers, slippers, and hair dryers.

This Gading Serpong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SAN DE TRIPTA. The spa is open daily.
During your stay at Ibis Gading Serpong, you're just a quick walk from Summarecon Mall Serpong. Features include free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Within a 15-minute walk of Summarecon Mall Serpong and Bethsaida Hospitals
  • Airport shuttle service available for a fee
Ibis Gading Serpong offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 5436 square feet (505 square meters) and includes conference space. Spa services, multilingual staff, and concierge services are also featured at the business-friendly Ibis Gading Serpong. An airport shuttle (available on request) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Gading Serpong hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Taste - Onsite restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 70,000 for adults and IDR 35,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Taste

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5,436 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Vegetable garden

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ibis Gading Serpong

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 70000 for adults and IDR 35000 for children
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Ibis Gading Serpong offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9120105200318
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 6 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ibis Gading Serpong
Ibis Gading Serpong Curug
Ibis Gading Serpong Hotel Curug
Ibis Gading Serpong Hotel Tangerang
Ibis Gading Serpong Hotel
Ibis Gading Serpong Tangerang
Ibis Gading Serpong Hotel
Ibis Gading Serpong Gading Serpong
Ibis Gading Serpong CHSE Certified

Ibis Gading Serpong Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 98 reviews
Rating 8 - Good. 49 out of 98 reviews
Rating 6 - Okay. 22 out of 98 reviews
Rating 4 - Poor. 3 out of 98 reviews
Rating 2 - Terrible. 3 out of 98 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sumardi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for stay!
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Rachel

Liked: Cleanliness
Nice place to stay, easy to get to and from places
Stayed 6 nights in Dec 2024
Verified review

4/10 Poor

Alan

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Staff were very friendly. However, the room needs refurbished/reconditioned to look new/fresh. We saw cockroaches as well😢
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Thank you awesome place.
Stayed 2 nights in Feb 2023
Verified review

2/10 Terrible

Andree

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bathroom.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Nurjanah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything all ok just bath room need fix cos very old
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Jeffry

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

ネット接続

インターネット接続が非常に弱かったです。
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋은 호텔입니다.
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jan 2022
Verified review

6/10 Okay

Bruno

Liked: Cleanliness, property conditions & facilities, room comfort
Basic hotel but clean
Stayed 5 nights in Nov 2021
Verified review

10/10 Excellent

chanhyeok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay, location

Stayed for a week on a business trip. The ibis gading hotel is a great place to stay and has a good location, so I was comfortable during my stay. The staffs were all friendly, kind and with great results on all requests. I hope I could stay again next time!
Stayed 5 nights in May 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price with cleaning and comfortable stay.
Stayed 1 night in Mar 2021
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

よくあるビジネスホテル

お部屋は無難に問題なく。朝食はサラダやフルーツなど新鮮なものが少なく、次回はなしでいいかな。。
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

BoonHeng

Liked: Cleanliness, staff & service, room comfort
Tolet is not good maintenance
Stayed 2 nights in Jan 2020
Verified review

6/10 Okay

Bryan

Disliked: Cleanliness, amenities
髪の毛が落ちてたりと、イマイチでした。
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at Ibis

Really liked it! Clean, comfy, and the in-room massage is really worth it :)
Stayed 3 nights in Nov 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness

日本人出張者

出張で1泊、利用しました。ホテルは奇麗で、ロケーションも良く（向かいにレストランが有り）、フロントスタッフも親切でした。 ただし、部屋に冷蔵庫が無い点のみ、原点材料かと思います。
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Shang Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Yushen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth for the money

good location for business trip
Stayed 3 nights in Oct 2019
Verified review

4/10 Poor

Win

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Towel and blanket unclean. Staff nice . location good .
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location with factory outlet walking distance

Everything is pretty good. Except the water heater temperature is goes up and down while showering and can be quite hot and then just right.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Nice hotel and good breakfast
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

SHENG HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
印尼米飯風味不太能接受
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

MEI-CHIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很不錯的商務飯店

距離展場不遠,早餐菜色每天均有變化,CP值很高的一家商務飯店
Stayed 3 nights in Oct 2018