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InterContinental Jakarta Pondok Indah by IHG

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Photo gallery for InterContinental Jakarta Pondok Indah by IHG

Interior
Restaurant
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Point of interest
Outdoor pool, open 6:00 AM to 9:00 AM, pool cabanas (surcharge)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Jl Metro Pondok Indah Kav Iv Ta, Jakarta, ID, 12310
  • Place, Pondok Indah Golf and Country Club
    ‪14 min walk‬
  • Place, Pondok Indah Water Park
    ‪14 min walk‬
  • Place, Pondok Indah Mall
    ‪16 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 King Bed (Ambassador)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed (Ambassador)

  • City view
  • 136 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Club lounge access

Room amenity

Premium Room, 1 King Bed, Club lounge access

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Club lounge access (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Club lounge access (High Floor)

  • City view
  • 87 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed (High Floor)

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Room amenity

Classic Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Single Beds, Club lounge access

  • City view
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds (High Floor)

Room amenity

Classic Room, 2 Single Beds (High Floor)

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Club lounge access

  • City view
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • City view
  • 202 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room

Classic Room

Classic Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Balcony

Classic Room, 1 King Bed, Balcony

Classic Room, 1 King Bed, Balcony

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Corner

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Room amenity

Classic Room, 2 Single Beds

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Premium Room, 1 King Bed, Club lounge access (Top Floor)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Room, 2 Single Beds, Club lounge access (Top Floor)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Suite, 1 King Bed, Club lounge access (Top Floor)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

InterContinental Jakarta Pondok Indah by IHG

Along with 3 restaurants, this smoke-free hotel has a full-service spa and a water park (surcharge). Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite.
InterContinental Jakarta Pondok Indah by IHG offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and a water park (surcharge) with a lazy river and waterslides are featured at the hotel. 4 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of the helpful staff at InterContinental Jakarta Pondok Indah by IHG. During your stay, you'll be connected to the convention center, and within walking distance of Pondok Indah Mall. Enjoy features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and extended parking available for a fee
  • Splash around at the water park with a lazy river or swim in the outdoor pool
  • Indulge with detox wraps, body wraps, or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 14 minutes by foot from Pondok Indah Mall and a 1-minute drive from Pondok Indah Golf and Country Club
  • Airport shuttle service available for a fee
InterContinental Jakarta Pondok Indah by IHG offers its guests a full-service spa, a water park (surcharge), and 4 hot tubs. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 15 meeting rooms are available. Event space at this hotel measures 18471 square feet (1716 square meters) and includes a conference center. An outdoor pool, a children's pool, and a health club are also featured at the luxury InterContinental Jakarta Pondok Indah by IHG. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Jakarta hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
The Lounge - Onsite bar.
Sugar and Spice - This restaurant specializes in international cuisine. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Free self parking on site
  • Valet parking on site (USD 150,000 per day)
  • Extended parking on site (USD 60,000 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 338,800 for adults and USD 169,392 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sugar and Spice
  • The Lounge

Things to do

  • 24-hour gym
  • 4 hot tubs
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Lazy river
  • Library
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (18,471 square foot of space)

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Guest room or club lounge]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Jakarta Pondok Indah by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 338800 for adults and USD 169392 for children
  • Airport shuttle fee: USD 62 per person (one-way)
  • Airport shuttle fee per child: USD 62 (one-way)
  • Valet parking fee: USD 150000 per day
  • Extended parking fee: USD 60000 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
InterContinental Jakarta Pondok Indah by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The check-in location differs from the property location. To check in, guests will need to go to Guest room or club lounge
Front desk staff will greet guests on arrival at the property.
Property Registration Number 9120005231551
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 AM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • For stays on 14 February, the total price shown includes a charge for a mandatory Valentine's Day gala dinner.
  • Up to 6 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

InterContinental Jakarta Pondok Indah Hotel
InterContinental Pondok Indah Hotel
InterContinental Pondok Indah
InterContinental Jakarta Pondok Indah
InterContinental Jakarta Pondok Indah by IHG Hotel
InterContinental Jakarta Pondok Indah an IHG Hotel
InterContinental Jakarta Pondok Indah by IHG Jakarta
InterContinental Jakarta Pondok Indah by IHG Hotel Jakarta

InterContinental Jakarta Pondok Indah by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 187 out of 222 reviews
Rating 8 - Good. 24 out of 222 reviews
Rating 6 - Okay. 10 out of 222 reviews
Rating 4 - Poor. 0 out of 222 reviews
Rating 2 - Terrible. 1 out of 222 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Susi

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay with family room clean and staff friendly
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good a lot of variety foods and staff so friendly!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ping chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is convenient and service is great!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The customer service at checkin was exceptional.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, room comfort
Clean room, great breakfast, super helpful Concierge
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and very top notch service and well trained staff and good buffet
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by the quality of this hotel.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Haliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay in.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Zaki

Staff was amazing
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Laelatullisa

Liked: Cleanliness, amenities
This hotel is very nice and luxurious with all the staff being responsive and very helpful.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Best service ever from beginning to end! Very warm welcome and friendly service during check in as well as during the entire stay. Everything was excellent from the beautiful, clean room to the popular and generous breakfast buffet. Highly recommended!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very professional and always provide a very good service. The breakfast is very nice with lots of options. The hotel is very well located and it's very handy being able to walk directly into the mall.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very clean hotel
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay for family with kids easy access to the mall. Best breakfast and the staff were very friendly and professional. We really enjoyed our holiday. Looking forward to staying there again.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Aliyakim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mubarak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location and clean
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and hospitality were excellent! Since the hotel was also connected to the mall, it was easy for us to find dining options and shopping.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service for staff and Duty mamage Mr Suleman
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Geliga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Jakarta
Stayed 15 nights in Jul 2024
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly and helpful, room was great and having bath tub to soak in was wonderful. The little treats provided by the hotel were also greatly appreciated.
Stayed 13 nights in Sep 2024
Verified

10/10 Excellent

Geliga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars and 5 words: The best hotel in Jakarta
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and their attentiveness towards guests was top notch. Property was in excellent condition and being attached to the shopping center was very convenient.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

DELTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this hotel is the attentiveness of the staff at every interaction. The spa and gym facilities are pretty awesome too. Not to mention the room cleanliness everyday, and the vast range of food from all continents for breakfast.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Anastasia

Feel at home

Great service, comfortable room, delish breakfast, friendly staff and many more!
Stayed 2 nights in Apr 2024