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Mandarin Oriental, Jakarta

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Photo gallery for Mandarin Oriental, Jakarta

A modern hotel room with a city view, a flat-screen TV, a sofa, a coffee table, and a bed with a nightstand.
A dining table with a plate of food, a glass of red wine, and a newspaper. A window reveals a cityscape with buildings and a highway at dusk.
A spacious lobby with a central column, a reception desk, and a staircase.
A hotel room with a large bed, a sofa, a TV, a desk, and a view of the city.
A rooftop dining area with a pool, tables set for a meal, and a city skyline in the background.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Jalan MH Thamrin, Jakarta, Jakarta, 10310
  • Place, Bundaran HI
    ‪2 min walk‬
  • Place, Grand Indonesia
    ‪2 min walk‬
  • Place, Thamrin City Shopping Mall
    ‪11 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, bedside tables, a bench, a coffee table with a tray, and a mirror.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Club Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a small table with a teapot and cups, a sofa, and a view of a garden through a window.

Deluxe Club Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Oriental Suite, Suite, 1 King Bed

A modern living room with a sofa, coffee table, and dining area.

Oriental Suite, Suite, 1 King Bed

  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Mandarin, Suite, 1 King Bed

A hotel room with a large bed, a desk, a television, and a view of the city.

Mandarin, Suite, 1 King Bed

  • City view
  • 200 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a sofa, a coffee table, and a TV.

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed (Urban)

A modern hotel room with a city view, a flat-screen TV, a sofa, a coffee table, and a bed with a nightstand.

Club Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed (Urban, Monument View)

A modern hotel room with a city view, a flat-screen TV, a sofa, a coffee table, and a bed with a nightstand.

Club Suite, 1 King Bed (Urban, Monument View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 2 Single Beds (Urban, Monument View)

A modern hotel room with a city view, a flat-screen TV, a sofa, a coffee table, and a bed with a nightstand.

Club Suite, 2 Single Beds (Urban, Monument View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Urban)

A modern hotel room with a city view, a flat-screen TV, a sofa, a coffee table, and a bed with a nightstand.

Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Urban, Monument View)

A modern hotel room with a city view, a flat-screen TV, a sofa, a coffee table, and a bed with a nightstand.

Suite, 1 King Bed (Urban, Monument View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Monument View)

A hotel room with a large bed, a sofa, a coffee table, and a view of the cityscape.

Room, 1 King Bed (Monument View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed (Monument View)

A hotel room with a large bed, a sofa, a coffee table, and a view of the cityscape.

Club Room, 1 King Bed (Monument View)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Connecting Rooms (Monument View)

A hotel room with a large bed, a sofa, a TV, a desk, and a view of the city.

Family Room, Connecting Rooms (Monument View)

  • 94 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

A modern hotel room with a city view, a flat-screen TV, a sofa, a coffee table, and a bed with a nightstand.

Family Suite, 2 Bedrooms

  • City view
  • 111 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Connecting Rooms (Family)

A hotel room with a large bed, a sofa, a coffee table, and a view of the cityscape.

Family Room, Connecting Rooms (Family)

8.0 out of 10
Very good
(1 review)
  • City view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room (Monument View)

A hotel room with a large TV, a sofa, a bed, and a view of the cityscape.

Twin Room (Monument View)

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Mandarin Oriental, Jakarta

This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Mandarin Oriental, Jakarta offers 272 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Mandarin Oriental, Jakarta. During your stay, you're just a quick walk from Grand Indonesia. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and fitness classes
  • Just a 5-minute walk from Grand Indonesia and 13 minutes by foot from Thamrin City Shopping Mall
  • Airport shuttle service available for a fee
Mandarin Oriental, Jakarta offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Mandarin Oriental, Jakarta. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Mandarin Oriental, Jakarta has 2 restaurants serving lunch and dinner.
Li Feng - This fine-dining restaurant specializes in Chinese cuisine. Open daily.
Cinnamon - This restaurant specializes in Indonesian cuisine. Open daily.
MO Bar - Onsite bar. Happy hour is offered. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cinnamon
  • Li Feng
  • MO Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • Baby bath
  • Children's dinnerware
  • High chair
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Lift (200 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 4 2026 to June 3 2028 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Jakarta

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.37 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 18 for children
  • Airport shuttle fee: USD 79 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.37 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mandarin Oriental, Jakarta offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 8120104872475, 55110
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jakarta Mandarin Oriental
Mandarin Oriental Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta Hotel
Mandarin Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental, Jakarta Hotel
Mandarin Oriental, Jakarta Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta

Mandarin Oriental, Jakarta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 572 out of 688 reviews
Rating 8 - Good. 72 out of 688 reviews
Rating 6 - Okay. 24 out of 688 reviews
Rating 4 - Poor. 10 out of 688 reviews
Rating 2 - Terrible. 10 out of 688 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jahan Parvez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing hotel with friendly and helpful staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sun B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect when I was staying my trip.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!! Impressive service
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Pim

Liked: Cleanliness, staff & service, property conditions & facilities
Superb breakfast with large range of food options including omelette and noodle bar. Amazing service from housekeeping.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the shopping centre and good restaurants. Spacious and clean room with a comfortable bed. Excellent breakfast and the staff couldn’t have been better. Really attentive and very friendly.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ine Christel Skogly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beds and pillows! Nice, sizeable room with a great bathroom. Vast breakfast selection. They had gluten free bread on request, but it was very dry so be sure to ask for it to be toasted.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Luise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised to find a walkway underneath the hotel and the free tour was very interesting
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Good service good location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Han-Yi

Liked: Cleanliness, staff & service, amenities
Excellent staff, professional and amiable.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ya Wei

Liked: Cleanliness, amenities, property conditions & facilities
Staff is kind, efficient, and helpful with superior courtesy. Room is clean with high quality amenities. It was a pleasant stay.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Rubiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and accessible to shoppings malls

Clean room efficient service, shops nearby and central
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Ambreen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is gorgeous and centrally located. We were greeted warmly by Fauzan who was professional and friendly and made us feel welcome. The breakfast is one of the best there is! I highly recommend it.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, beautiful room, very good food (cinnamon)!
Stayed 14 nights in Jul 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.5 star hotel with 5+ star service. Also the Chinese restaurant on site is A+
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, beautiful surroundings, delicious breakfast and great customer service
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were extremely friendly and helpful when needed!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Sara-Lee

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel (albeit a little older), yummy breakfast, comfortable and large rooms, excellent staff/service, great location
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Venice

Disliked: Staff & service, amenities
Power failure twice on same say
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as well as great hotel
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities
Overall experience was awesome, I felt like home all my time in the hotel. Special words and support during my stay to Xavier, Dinda, Evelyn, Ika and Epi.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and lodging!
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

VICTORIA

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and spotless. The notes that housekeeping left for me were a surprisingdelight. All the staff were incredibly helpful, the breakfast options were varied and delicious and the gym equipment was great. I wish I'd been able to stay for longer.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities
The room is great
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Muhammad

Liked: Staff & service, amenities, property conditions & facilities
Great hotel with great service and hospitality
Stayed 2 nights in Mar 2025