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Mandarin Oriental, Jakarta

5.0 star property
VIP Access

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Photo gallery for Mandarin Oriental, Jakarta

Stunning lobby with a central column, reception desk, and staircase, surrounded by comfortable seating and a beautiful geometric pattern.
Enjoy panoramic city views from the comfort of this stylish room, featuring a dining area, seating area, and workspace.
Enjoy a formal dining experience with a poolside view, surrounded by lush greenery and cityscape.
Relax in a stylish room with a large flat-screen TV, comfortable sofa, and a neatly made bed with a decorative headboard.
Relax in this stylish room with a plush sofa, abstract art, and a city view.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Free WiFi

Explore the area

Map
Jalan MH Thamrin, Jakarta, Jakarta, 10310
  • Grand Indonesia
    ‪2 min walk‬
  • Thamrin City Shopping Mall
    ‪10 min walk‬
  • National Monument
    ‪7 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 1 King Bed

Relax in a spacious room with a large bed, sofa, and seating area.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(13 reviews)
  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Connecting Rooms (Monument View)

Relax in a stylish room with a large flat-screen TV, comfortable sofa, and a neatly made bed with a decorative headboard.

Family Room, Connecting Rooms (Monument View)

  • 94 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms

Relax in a spacious room with a comfortable seating area, city view, and a bed with a bedside table.

Family Suite, 2 Bedrooms

  • 111 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, Connecting Rooms (Family)

Relax in this stylish room with a large bed, sofa, and city views.

Deluxe Room, Connecting Rooms (Family)

  • 94 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed (Monument View)

Relax in this stylish room with a large bed, sofa, and city view.

Room, 1 King Bed (Monument View)

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban)

Relax in a spacious room with a comfortable seating area, city view, and a bed with a bedside table.

Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Relax in a comfortable room with two single beds, a sofa, and a flat-screen TV, offering a city view.

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Club Room, 1 King Bed

Relax in this stylish room with a large bed, sofa, and city views.

Deluxe Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban, Monument View)

Relax in a spacious room with a comfortable seating area, city view, and a bed with a bedside table.

Suite, 1 King Bed (Urban, Monument View)

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Monument View)

Relax in this stylish room with a large bed, sofa, and city view.

Club Room, 1 King Bed (Monument View)

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Urban)

Relax in a spacious room with a comfortable seating area, city view, and a bed with a bedside table.

Club Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Urban, Monument View)

Relax in a spacious room with a comfortable seating area, city view, and a bed with a bedside table.

Club Suite, 1 King Bed (Urban, Monument View)

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Single Beds (Urban, Monument View)

Relax in a spacious room with a comfortable seating area, city view, and a bed with a bedside table.

Club Suite, 2 Single Beds (Urban, Monument View)

8.0 out of 10
Very good
(1 review)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Oriental Suite, Suite

Relax in a spacious living area with a sofa set, dining table, and city views.

Oriental Suite, Suite

  • 95 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Mandarin, Suite

Relax in a spacious room with a large bed, flat-screen TV, and city view.

Mandarin, Suite

  • 200 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Twin Room (Monument View)

Relax in a stylish room with a large flat-screen TV, comfortable sofa, and a neatly made bed with a decorative headboard.

Twin Room (Monument View)

  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About this property

Mandarin Oriental, Jakarta

Luxury hotel with 2 restaurants and a nightclub
Along with 2 restaurants, this hotel has an outdoor pool and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Mandarin Oriental, Jakarta offers 272 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mandarin Oriental, Jakarta. During your stay, you're just a quick walk from Grand Indonesia. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at Lyon, a fine-dining restaurant that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Grand Indonesia and Thamrin City Shopping Mall
  • Airport shuttle service available for a fee
Mandarin Oriental, Jakarta offers its guests an outdoor pool, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A nightclub, a terrace, and multilingual staff are also featured at the luxury Mandarin Oriental, Jakarta. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Lyon - This fine-dining restaurant specializes in French cuisine and serves brunch, lunch, and dinner.
Li Feng - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Cinnamon - This restaurant specializes in Indonesian cuisine. Open daily.
MO Bar - Onsite bar. Happy hour is offered. Open select days.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cinnamon
  • Li Feng
  • Lyon
  • MO Bar

Things to do

  • Fitness classes
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Children's dinnerware
  • Free cot
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Lift (200 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 20 2025 to December 31 2025 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Jakarta

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 12 for children
  • Airport shuttle fee: USD 79 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mandarin Oriental, Jakarta offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jakarta Mandarin Oriental
Mandarin Oriental Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta Hotel
Mandarin Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental, Jakarta Hotel
Mandarin Oriental, Jakarta Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta

Mandarin Oriental, Jakarta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 424 out of 516 reviews
Rating 8 - Good. 62 out of 516 reviews
Rating 6 - Okay. 16 out of 516 reviews
Rating 4 - Poor. 6 out of 516 reviews
Rating 2 - Terrible. 8 out of 516 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great, location is very strategic and they hotel also offer a tour to museums for you to understand about the indonesian history or traditional food.
Stayed 5 nights in Apr 2025

10/10 Excellent

Anura

Liked: Cleanliness, staff & service, property conditions & facilities
Very good customer service
Stayed 3 nights in Apr 2025

6/10 Okay

Min Chul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The building is very old.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Ahmed K Subhi

Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Aprilian Firman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sabine

Stayed 2 nights in Apr 2025

10/10 Excellent

Kanti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were welcoming and friendly. The room is well located, clean and spacious. We had a great experience.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Guanghui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

Enjoyed the stay. Lounge team, Andyta, Putri, Oliv, and Bima made my stay smooth and comfortable, they remembered my favorite drinks and foods, already got them ready, and made me feel at home. Big thank you to them.
Stayed 2 nights in Mar 2025

10/10 Excellent

Muhammad, Nashvilles

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel with great service and hospitality
Stayed 2 nights in Mar 2025

10/10 Excellent

Selim

Stayed 1 night in Mar 2025

10/10 Excellent

Masako

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable!

This hotel is certainly one of the best hotels or the best one I have ever stayed in during my entire overseas trips of the last 40 some years. The facilities and the service of the staff were almost IMPECCABLE. Their consideration for the purpose of my stay afforded me an incredibly spacious room. Heartfelt service of high courtesy was extended to me all the time, especially by Gillen and Ika at my check-in and check-out occasions respectively. Indeed, I became a great fan of MO literally.
Stayed 2 nights in Mar 2025

10/10 Excellent

Selim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Mar 2025

10/10 Excellent

Selim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at the Mandarin Oriental, staff went above an beyond to make our stay amazing.
Stayed 5 nights in Mar 2025

8/10 Good

Miu ling

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suosittelen!

Upea hotelli hienolla henkilökunnalla.
Stayed 6 nights in Feb 2025

10/10 Excellent

Dexter, Melbourne

Liked: Cleanliness, staff & service, amenities
Very good hotel in comparison to its competitors around central and south Jakarta. Of note was the support and attentiveness of one particular member of staff from guest services, Salvina, if I recall her name correctly, went above and beyond to ensure I felt well looked after a misunderstanding that occurred early in my stay. She was highly professional but also appeared to genuinely care about ensuring my stay was a happy one. She’s a credit to the hotel and is the reason I’ll rate my stay as a 5 here instead of 4.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert M

Stayed 4 nights in Feb 2025

10/10 Excellent

Ernita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Looooveeee the warm welcome from the front liner inc. the security team. Thank you for the upgrade, we enjoyed the most. Not forgotten the chocolate n cake lapis trully Indonesian treat👍. My compliments to: 1.Kelly who assisted with my chek in. Professional and attentive. 2. Riri, served us eith her smile and offered sweet welcome drink n cold towel in hot jakarta weather, its really touch our 💕. MO Jakarta you are awesome!!
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay, great facilities and service

Beautiful hotel, with amazing service. Gym and pool facilities were lovely and the breakfast bar had a number of choices and really attentive staff. The room was made up really well each day. Faultless stay really!
Stayed 3 nights in Feb 2025

8/10 Good

mun

Stayed 2 nights in Feb 2025

10/10 Excellent

Bassam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025