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Mandarin Oriental, Jakarta

5.0 star property
VIP Access

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Photo gallery for Mandarin Oriental, Jakarta

Lobby sitting area
Mandarin, Suite
Banquet hall
Bar (on property)
1 bedroom, premium bedding, down duvets, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Gym

Explore the area

View in a map
Jalan MH Thamrin, Jakarta, Jakarta, 10310
  • Place, Grand Indonesia
    ‪2 min walk‬
  • Place, Thamrin City Shopping Mall
    ‪10 min walk‬
  • Place, National Monument
    ‪7 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪24 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(15 reviews)
  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Club Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe Club Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Oriental Suite, Suite

Oriental Suite, Suite | Living room

Oriental Suite, Suite

  • 95 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Mandarin, Suite

Mandarin, Suite

Mandarin, Suite

  • 200 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Room amenity

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Suite, 1 King Bed (Urban)

1 bedroom, premium bedding, down duvets, minibar

Club Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Urban, Monument View)

1 bedroom, premium bedding, down duvets, minibar

Club Suite, 1 King Bed (Urban, Monument View)

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Single Beds (Urban, Monument View)

1 bedroom, premium bedding, down duvets, minibar

Club Suite, 2 Single Beds (Urban, Monument View)

8.0 out of 10
Very good
(1 review)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Urban)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban, Monument View)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed (Urban, Monument View)

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Monument View)

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed (Monument View)

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Monument View)

1 bedroom, premium bedding, down duvets, minibar

Club Room, 1 King Bed (Monument View)

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Connecting Rooms (Monument View)

1 bedroom, premium bedding, down duvets, minibar

Family Room, Connecting Rooms (Monument View)

  • 94 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Family Suite, 2 Bedrooms

  • 111 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, Connecting Rooms (Family)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, Connecting Rooms (Family)

8.0 out of 10
Very good
(1 review)
  • 94 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room (Monument View)

1 bedroom, premium bedding, down duvets, minibar

Twin Room (Monument View)

  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About this property

Mandarin Oriental, Jakarta

Luxury hotel with 2 restaurants and a nightclub
Along with 2 restaurants, this hotel has an outdoor pool and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Mandarin Oriental, Jakarta offers 272 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mandarin Oriental, Jakarta. During your stay, you're just a quick walk from Grand Indonesia. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at Lyon, a fine-dining restaurant that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Grand Indonesia and Thamrin City Shopping Mall
  • Airport shuttle service available for a fee
Mandarin Oriental, Jakarta offers its guests an outdoor pool, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A nightclub, a terrace, and multilingual staff are also featured at the luxury Mandarin Oriental, Jakarta. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Lyon - This fine-dining restaurant specializes in French cuisine and serves brunch, lunch, and dinner.
Li Feng - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Cinnamon - This restaurant specializes in Indonesian cuisine. Open daily.
MO Bar - Onsite bar. Happy hour is offered. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cinnamon
  • Li Feng
  • Lyon
  • MO Bar

Things to do

  • Fitness classes
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Children's dinnerware
  • High chair
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Lift (200 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 20 2025 to December 31 2025 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Jakarta

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 12 for children
  • Airport shuttle fee: USD 79 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mandarin Oriental, Jakarta offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jakarta Mandarin Oriental
Mandarin Oriental Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta Hotel
Mandarin Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental, Jakarta Hotel
Mandarin Oriental, Jakarta Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta

Reviews

Mandarin Oriental, Jakarta Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 468 out of 566 reviews
Rating 8 - Good. 63 out of 566 reviews
Rating 6 - Okay. 19 out of 566 reviews
Rating 4 - Poor. 7 out of 566 reviews
Rating 2 - Terrible. 9 out of 566 reviews

Reviews

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to executive club was wonderful. Staff were so gracious and friendly. Food was very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you're in search of a blissful city retreat that combines luxury, comfort, and tranquility, look no further! This destination offers exceptional hospitality that will leave you feeling pampered and relaxed. It's the perfect getaway for those craving an upscale escape.tination offers exceptional hospitality that will leave you feeling pampered and relaxed. It's the perfect getaway for those craving an upscale escape.
Stayed 4 nights in Jul 2025

10/10 Excellent

Amina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
During my recent 8-night stay at the Mandarin Oriental with my family, we had an incredible experience. The room was spacious, clean, and offered a stunning view of a nearby monument. What truly made our stay memorable was the warmth of the staff; everyone was courteous and attentive, always greeting us with a smile. This level of hospitality greatly enhanced our visit. I highly recommend this hotel to anyone looking for a luxurious, comfortable, and peaceful escape in the city.
Stayed 4 nights in Aug 2025

10/10 Excellent

Marcel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, beautiful room, very good food (cinnamon)!
Stayed 14 nights in Jul 2025

10/10 Excellent

KYUNG SIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Hariyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Helmut, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2025

10/10 Excellent

Maricar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvelous Mandarin Oriental

Staff is amazing, room has spectacular views and food is great Located at the Heart of the city.
Stayed 1 night in Jul 2025

10/10 Excellent

Shin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff attention to details is exceptional. Special thanks to Estee.
Stayed 1 night in Jul 2025

10/10 Excellent

Natalie, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Football and children

Great hotel well placed Disappointed that it was being used as a training camp for a junior football team which meant the inside gym was unusable at times Children playing on electronic devices should be banned from dining areas !
Stayed 3 nights in Jul 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mislays stay

Amazing place breakfast is really good
Stayed 2 nights in Jul 2025

10/10 Excellent

Rabiat

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were always ready to help with a smile and attentiveness. We enjoyed our stay. Will definitely stay at Mandarin Oriental again. Thank you 😊
Stayed 4 nights in Jul 2025

8/10 Good

Leela

Stayed 3 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mandarin is an excellent hotel. I first stayed here 37 years ago. It was wonderful then and the renovated bigger rooms were even better than the first time I stayed. The Mandarin is convenient to many malls and shops as well as excellent transport options. Highly recommended.
Stayed 4 nights in Jul 2025

10/10 Excellent

simon

Stayed 4 nights in Jul 2025

10/10 Excellent

Andi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My niece and I had an absolutely delightful stay at the Mandarin Oriental, Jakarta for 5 days in May 2025. Our room was spacious, clean, and tidy, providing a very comfortable base for our visit. Waking up to the stunning view of "Tugu Selamat Datang" was a real treat, offering a vibrant glimpse into Jakarta's bustling city life. Breakfast each morning was fantastic, with an impressive array of choices that truly set us up for the day. A special mention must go to the staff at the breakfast restaurant, who were incredibly attentive and genuinely nice, making each morning even more enjoyable. We also loved the convenience of being within walking distance of high-end shopping malls. We highly recommend the Mandarin Oriental, Jakarta for anyone visiting the city!
Stayed 4 nights in May 2025

4/10 Poor

Richard

Travelled with group
Disliked: Room comfort

Soundproof rooms… Not!!!

I booked this hotel for the 3rd time. I never noticed before but this time I did is the noice coming from outside from the hallway, the widows, and the above floor. You advertise on hotel.com soundproof rooms this is one of the reasons I switched to your hotel you should rethink before advertising this. The first night I was very tired I never noticed but the morning the noice outside of the room was very loud. Then when going to bed the second night I was still awake at 3am as whoever was upstairs walking with high-hills on until very late. Then to be woke up at 8am with the bands outside., unacceptable to have thought I had a soundproof room. The service is being always great. Hotel needs to offer a whole package to keep the guests coming back. I don’t think I would stay again next time I am back in Jakarta.
Stayed 2 nights in Jul 2025

10/10 Excellent

Allen Miguel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff made us feel welcome at every interaction
Stayed 2 nights in Jul 2025

10/10 Excellent

Vladimir

Stayed 3 nights in Jun 2025

10/10 Excellent

Albert, Las Vegas

Stayed 3 nights in Jun 2025

8/10 Good

Murray

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy for public buses and the underground train, good location, excellent staff.
Stayed 4 nights in Jun 2025

8/10 Good

XIAO, Nagoya

Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025