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Mercure Jakarta Kota

4.0 star property

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Photo gallery for Mercure Jakarta Kota

Exterior
A hotel dining area with red chairs, a buffet with fruits and vegetables, and modern lighting fixtures.
Exterior
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jalan Hayam Wuruk 123, Jakarta, Jakarta, 11160
  • Place, Lokasari Plaza
    ‪13 min walk‬
  • Place, Pancoran Chinatown Point
    ‪14 min walk‬
  • Place, Pasar Baru
    ‪2 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Executive)

A hotel room with a bed, two red armchairs, a small table with a cup and a fruit basket, and a vase with flowers on the wall.

Deluxe Room, 1 King Bed (Executive)

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a red armchair, a small table with a vase of flowers, and a view of the city at night.

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Mercure Jakarta Kota

2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, 24-hour room service, and conference space. Housekeeping is available on request.
Mercure Jakarta Kota offers 243 accommodations with minibars and safes. Televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, slippers, and bidets.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a children's pool.
During your stay at Mercure Jakarta Kota, you'll be within walking distance of Pancoran Chinatown Point. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • 5 minutes by car from Bundaran HI and 6 minutes from Grand Indonesia
Mercure Jakarta Kota offers its guests a children's pool, a sauna, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7319 square feet (680 square meters) and includes conference space. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the business-friendly Mercure Jakarta Kota. Self parking is free.

This 4-star Jakarta hotel is smoke free.

Mercure Jakarta Kota has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Children's pool
  • Gym
  • Sauna

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • 7,319 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Jakarta Kota

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jakarta Kota
Jakarta Mercure
Jakarta Mercure Kota
Kota Jakarta
Mercure Jakarta
Mercure Jakarta Kota
Mercure Kota
Mercure Kota Hotel
Mercure Kota Hotel Jakarta
Mercure Kota Jakarta
Mercure Jakarta Kota Hotel Jakarta
Mercure Jakarta Kota Hotel
Mercure Jakarta Kota Hotel
Mercure Jakarta Kota Jakarta
Mercure Jakarta Kota Hotel Jakarta

Mercure Jakarta Kota Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 116 out of 398 reviews
Rating 8 - Good. 173 out of 398 reviews
Rating 6 - Okay. 73 out of 398 reviews
Rating 4 - Poor. 27 out of 398 reviews
Rating 2 - Terrible. 9 out of 398 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a couple times. Nice big rooms, great breakfast, very friendly staff. I’m sure I’ll stay here again.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Ziyad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was pretty good
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious hotel with staff willing to help with the best they can
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Ievgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Everything is nice. Location, personnel, breakfast - very good. The only note is the bathroom stuff would be nice to update
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Mustika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay is better than I have expected given the rate I paid for.
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Khairil Umar

Liked: Staff & service
The staff was kind and helpful. Lots of amenities around the hotel which makes it easier.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Way Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice to stay in Hotel Mercure Jakarta Kota

Very convenient and comfortable.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Yoshio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good area and Service
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

STANLEY

Liked: Staff & service, property conditions & facilities
Best staff I have had the pleasure to meet in a while
Stayed 10 nights in Aug 2022
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JAKARTA JULY 2023

Nice hotel in a good location. Staff were all very friendly and helpful. Some aspects of the hotel are looking slightly dated now but everything worked.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

GO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 6 nights in Aug 2025
Verified

8/10 Good

MIKOL ANDREW

Liked: Staff & service
Very easy going place, everyone there is really nice. And work hard to provide good service.
Stayed 11 nights in May 2024
Verified

10/10 Excellent

Yoshio

Liked: Cleanliness, staff & service, property conditions & facilities
good environment
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Andres

Liked: Staff & service, amenities
The surrounding areas to the hotel do not like nice. The rooms are big and nice, but the hotel needs a revamping. Most of the hotel staff were very friendly and attentive.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, room comfort
I have stayed here for more than 10x i think. I love the location, and how cold the AC is. The cleanliness of the room is alright, plenty Times the curtains are dusty
Stayed 2 nights in Dec 2024
Verified

8/10 Good

YASUO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Shanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located and quite nice, rate is reasonable and excellent breakfast option. The bathroom needs updating and sprucing up a bit. Apart from that it is a super nice hotel to stay at. Amazing staff and very helpful.
Stayed 1 night in May 2024
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was outdated but nice. Really big and quiet. Breakfast buffet was good. The area is in the midst of what looks like a transformation. A lot of buildings are boarded up, and it looks like a subway is being dug on the main road. Explains the reasonable price for what really is a good hotel.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You won't regret staying in Mercure.

Had our stay for more than 2 weeks there during my Jakarta trip meeting my family in town. We had great stay in Mercure. The service was excellent, all staffs are friendly. House keeping team did fantastic job helping in cleaning our room. Overall, it is recommended staying in Mercure and you won't regret it. Excellent !!
Stayed 16 nights in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay!

Had a wonderful stay at Mercure Jakarta Kota. I must say, the front office staff went out of their way to take care of my requirements and even ordered some IKEA products I wanted to carry back. Special thanks to Rika & Hafist Subchan for their excellent customer service. The staff across were nice and courteous and always helpful - house keeping, restaurant, room service, support staff and front office. The rooms were spacious and nice, and of course the breakfast buffet too! Was a pleasant stay and would love to come back again.
Stayed 4 nights in May 2025
Verified

6/10 Okay

menesleo

Liked: Room comfort
Disliked: Property conditions & facilities

Ok Rooms

Hotel is old and dated, bahtrooms need to be remodeled. Bathtub is dirty with lots of silicone everywhere
Stayed 9 nights in Apr 2025
Verified

4/10 Poor

Christophe

Cleaning not great
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Ibrahim

Liked: Staff & service
Nothing very special
Stayed 14 nights in Feb 2025
Verified

6/10 Okay

??

good
Stayed 8 nights in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Standard hotel and location

Location is good for night tourism, but the hotel is quite old, can be seen from room furniture, sanitary, etc. Also they only have 1 access which regulated by odd-even traffic policy. Friendly staff, only they cannot give any late check-out. Stay in the non-smoking level but still can smell the cigarette smoke on corridor or other places.
Stayed 1 night in Jun 2022