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Novotel Jakarta Gajah Mada

4.0 star property

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Photo gallery for Novotel Jakarta Gajah Mada

Outdoor pool
Front of property – evening/night
A modern hotel lobby with a long corridor, seating areas, and a glass partition.
Sports facility
Breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jl Gajah Mada No 188, Jakarta, Jakarta, 11120
  • Place, Candra Naya
    ‪2 min walk‬
  • Place, Plaza Glodok
    ‪6 min walk‬
  • Place, Pancoran Chinatown Point
    ‪9 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪36 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, Executive Level (Executive)

A hotel room with a large bed, a desk, a chair, and a TV.

Premier Room, 1 King Bed, Executive Level (Executive)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Single Beds, Executive Level (Executive floor)

Premier Room, 2 Single Beds, Executive Level (Executive floor)

Premier Room, 2 Single Beds, Executive Level (Executive floor)

  • 27 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
Holiday Inn & Suites Jakarta Gajah Mada by IHG
Old Jakarta
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 499 reviews
The price is €55
includes taxes & fees
21 Jun - 22 Jun
Holiday Inn & Suites Jakarta Gajah Mada by IHG

About this property

Novotel Jakarta Gajah Mada

This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Novotel Jakarta Gajah Mada offers 230 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Oddysius has 5 treatment rooms. Services include massages.
During your stay at Novotel Jakarta Gajah Mada, you're just a quick walk from Candra Naya. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at The Square
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Oddysius
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Candra Naya and 9 minutes by foot from Plaza Glodok
Novotel Jakarta Gajah Mada offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 4704 square feet (437 square meters) and includes a conference center. A sauna, spa services, and an arcade/game room are also featured at the family-friendly Novotel Jakarta Gajah Mada. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Jakarta hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
The Square - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Le Bar - Onsite cocktail bar. Happy hour is offered.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: IDR 130,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Bar
  • The Square

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (4,704 square foot of space)
  • Meeting rooms

Outdoors

  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 484000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 130000 per person
  • Rollaway bed fee: IDR 484000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Gajah Mada Jakarta
Jakarta Gajah Mada
Jakarta Novotel
Novotel Gajah Mada
Novotel Gajah Mada Hotel
Novotel Gajah Mada Hotel Jakarta
Novotel Gajah Mada Jakarta
Novotel Jakarta
Novotel Jakarta Gajah Mada
Novotel Jakarta Gajah Mada Hotel
Novotel Jakarta Gajah Mada Hotel
Novotel Jakarta Gajah Mada Jakarta
Novotel Jakarta Gajah Mada Hotel Jakarta

Novotel Jakarta Gajah Mada Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 121 out of 391 reviews
Rating 8 - Good. 171 out of 391 reviews
Rating 6 - Okay. 62 out of 391 reviews
Rating 4 - Poor. 31 out of 391 reviews
Rating 2 - Terrible. 6 out of 391 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Swasti

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful, clean room. Wonderful experience.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities
Staff was fantastic
Stayed 7 nights in Nov 2025
Verified

8/10 Good

MOHD ISKANDAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Strategic, nice and clean hotel.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy with my stay

Staff was very friendly and helpful. Location was great for what we wanted to see.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Niguel

Disliked: Cleanliness, amenities, property conditions & facilities
Yes room was neglected. Ch
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JAKARTA NOVEMBER 2024

Really nice hotel. Staff were all super friendly and very helpful. The room was really nice and on 21st floor so view of the city.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

DEREK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the relative peace and quiet for such a busy area. I appreciated the look of the room. The gentleman that checked us in was very professional and friendly, a true asset to your hotel.
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Andley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weird carpet smells bothered me but rooms are good.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 7 days and recommend the hotel Very Friendly staff Buffet breakfast was wonderful! Pool was nice Took 1/2 hour from airport There is a grocery and liquor store next to the hotel There is a Taxi stop right at the bottom of the hotel. 1/2 hour to go to Gambir train station 1/2 hour walk to the Mandiri Bank museum which I recommend, ask well as the other museums around.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

JUSUNG

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 5 nights in May 2025
Verified

8/10 Good

faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always remember what you pay and what you getting is important . but good hotel for all .
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel assures

After checking into another hotel and finding it filthy (I wont be using OYO ever again) the predictable standards of a chain like Novotel were just what I needed. Veey good price with a pool and very clean. Not the greatest location.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Wai King

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Pay what you get

You pay what you get! Hotel is very tired but staff are very friendly
Stayed 8 nights in Sep 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not too bad, but could be better.

I had good stay there. However, my review there: For the price I got, it s better to stay in another newer renovated hotel. Because the hotel is not fabulous, but the staffs are nice and friendly. Swimming pool is small. The bed was firm, good. Hotel strictly did not give late check out, need to pay if you need one :-(
Stayed 1 night in Jan 2023
Verified

8/10 Good

TSUIYEN

Liked: Cleanliness, staff & service, room comfort

Very friendly & helpful staff, poor breakfast

Positive: Very friendly & helpful staff, bed is comfortable and great for sleep Negative: Water is not hot enough for shower; very limited choices for breakfast, it starts by 07:00 but I went there nearly 08:00, a lot of plates were either empty or in a mass. Too many local people there and it was noisy as well
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

JUNJI

Disliked: Property conditions & facilities
Room making was sometimes insufficient.
Stayed 6 nights in Jul 2024
Verified

6/10 Okay

Seen Yee

Overall was okay, there are room to improve especially the basic toiletries, there were no hand towel, shower cap, sanitary waste bag.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Bonnie

Liked: Staff & service, room comfort
the rooms were large and comfortable but felt it wasn't clean enough. The sofa was very dusty and didn't feel comfortable sitting in it. We weren't in the room much but to sleep so it was fine.
Stayed 2 nights in Feb 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't believe this is Novotel

I was nearly get my feet hurt by sharp edge of the metal plate between the corridor and the washroom. Can't believe the door can't be closed unless I bang it when I get out. The lifts are extremely slow.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Tjhan

Disliked: Staff & service, property conditions & facilities, room comfort

Sub-standard Accor Hotel.

The hotel did not reflect a 4-star hotel but a mere 2-star hotel. The aircon was broken though the engineer managed to fix it, it was not really cool. The hotel condition was gloomy. Amenities in the room was sub standard. Shampoo and bath gel bottles were empty. Sometimes the housekeeper didn't provide bottled water. I've stayed in many Accor hotels around the world, probably this is the worst.
Stayed 6 nights in Dec 2022
Verified

6/10 Okay

Stefanie

Wir hatten 3 Zimmer, das oberste wurde gründlich und zeitnah täglich geputzt und die Handtücher getauscht, im untersten (9. Stock) wurde nicht oder sehr spät geputzt und Handtücher mussten wir an der Rezeption holen. Hotel ist etwas abgewohnt und teilweise riechen auch die rauchfreien Zimmer noch nach Rauch (alter Rauch, der einfach noch in den Vorhängen / Teppich hängt). Rezeption ist freundlich, Frühstück war sehr gut. Massage war preiswert und gut. Lage praktisch.
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Mayu

Disliked: Cleanliness, staff & service, amenities
お風呂場は特に汚く、設備が古いのは仕方がないが、簡単に拭えるような汚れが残っており、浴室も床がぬるっとしていて最悪だった。 ドライヤーはリクエスト制のようで部屋になく、チェックインの時に説明がなかったので濡れた髪で待つことになった。フロントに電話しようにも、フロントの番号も電話やカードキーのカバーにも書いていなく非常に不親切。ドライヤーはなかなか届かず2回も電話して、挙げ句の果てにフロントに濡れた髪のまま取りに行った。インドネシア人女性はドライヤーを使わないのか？女性を歓迎していないようだ。非常に不愉快。寝具も湿気がすごく、電気もスイッチが反応しないところがある。ノボテルブランドだから最低限のクオリティは保証されている方思ったがそんなことはなかった。多少値差があったも、そんなに離れていないホリデイインを強くお勧めする。
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Saulo

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 1 night in Oct 2025
Verified

6/10 Okay

joo yeon

Liked: Staff & service
노보텔이라는 브랜드 호텔 치고는 객실상태가 준수했지만 깔끔하게 청소된것 같지는 않았습니다.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sangwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우 만족
Stayed 2 nights in Jun 2025