"Arrived having had a flight cancelled adding 17 hours to our joyrney and without our lost baggage. The staff could not do enough to help. Food is abso ... " More
25 Nov 2019 by Natha
Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua Square and gave us a rating. From your overall score, we regret to know that your experience did not meet your expectation. We would share your review with all of our team especially Food and Beverage team as an encouragement to improve our quality and service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Nathasya Koesman GSS
Novotel Jakarta Mangga Dua Square Hotel offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 12400 square feet (1152 square metres) and includes a conference centre. A complimentary children's club, an arcade/games room, and multilingual staff are also featured at the family-friendly Novotel Jakarta Mangga Dua Square Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4-star Jakarta hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Novotel Jakarta Mangga Dua Square Hotel offers 362 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Food Exchange – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Gourmet Bar – This bar specialises in international cuisine. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Novotel Jakarta Mangga Dua Square Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
