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Novotel Jakarta Mangga Dua Square Hotel

4.0 star property

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Photo gallery for Novotel Jakarta Mangga Dua Square Hotel

Outdoor pool
Property video
Reception
A modern hotel room with a blue carpet, a round coffee table, a sofa, a chair, a dining table, and a large window with a view of buildings and trees.
Breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jalan Gunung Sahari Raya 1, Jakarta, Jakarta, 14420
  • Place, Mangga Dua Square
    ‪1 min walk‬
  • Place, Mangga Dua Square
    ‪11 min walk‬
  • Place, Dunia Fantasi
    ‪2 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Executive)

Deluxe Room, 1 King Bed (Executive)

Deluxe Room, 1 King Bed (Executive)

8.6 out of 10
Excellent
(9 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Premier Floor)

A modern hotel room with a large bed, a bedside table, a chair, a minibar, and a bathroom visible through an open door.

Deluxe Room, 1 King Bed (Premier Floor)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds (Premier Floor)

Deluxe Room, 2 Single Beds (Premier Floor)

Deluxe Room, 2 Single Beds (Premier Floor)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a flat-screen TV, a sofa, a coffee table, and a bed with pillows.

Deluxe Suite, 1 King Bed

  • 80 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Premier Floor)

A hotel room with a bed, a sofa, a small table, a lamp, and a view of the outside.

Deluxe Room, 1 King Bed (Premier Floor)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed (Premier Floor)

A hotel room with a sofa, a small table with a candle, a TV, and a carpeted floor.

Deluxe Suite, 1 King Bed (Premier Floor)

  • 90 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Novotel Jakarta Mangga Dua Square Hotel

A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Novotel Jakarta Mangga Dua Square Hotel offers 362 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in August 2018.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Annathya Spa. Services include massages. The spa is open daily.
With your stay at Novotel Jakarta Mangga Dua Square Hotel, you'll be connected to a shopping center and within walking distance of Mangga Dua Square. Free WiFi in public areas, free self parking, and a free shopping center shuttle are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Food Exchange
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Annathya Spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Mangga Dua Square and a few minutes from Dunia Fantasi
  • Free shopping center shuttle service
Novotel Jakarta Mangga Dua Square Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 12400 square feet (1152 square meters) and includes a conference center. A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly Novotel Jakarta Mangga Dua Square Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Jakarta hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Food Exchange - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Gourmet Bar - Overlooking the pool and garden, this bar specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free shopping centre shuttle
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 181,500 for adults and IDR 121,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • Computer station
  • Conference centre (12,400 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated guestrooms - August 2018
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Jakarta Mangga Dua Square Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 450000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 181500 for adults and IDR 121000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: IDR 450000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Novotel Jakarta Mangga Dua Square Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 55110, 0220205320246
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Mangga
Hotel Mangga Dua
Mangga Dua
Novotel Hotel Mangga Dua
Novotel Jakarta Mangga Dua Square Hotel
Novotel Mangga Dua
Novotel Mangga Dua Hotel
Novotel Mangga Dua Square Hotel
Novotel Jakarta Mangga Dua Square
Novotel Mangga Dua Square
Novotel Hotel Jakarta
Novotel Mangga Dua
Jakarta Novotel
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Hotel Mangga Dua
Novotel Jakarta Mangga Dua Square Hotel Hotel
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Jakarta Mangga Dua Square Hotel Hotel Jakarta

Novotel Jakarta Mangga Dua Square Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 160 out of 528 reviews
Rating 8 - Good. 225 out of 528 reviews
Rating 6 - Okay. 96 out of 528 reviews
Rating 4 - Poor. 27 out of 528 reviews
Rating 2 - Terrible. 20 out of 528 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

CHIHIRO

Liked: Cleanliness, amenities, property conditions & facilities
The room was cozy and clean.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

kelvin

Liked: Cleanliness, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

woojin

Liked: Cleanliness, staff & service, amenities
Exceptional service with smiles on their faces. The property was clean and well maintained
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and well decorated, we found it comfortable and food from the restaurant was really good when we ordered room service. The breakfast selection was also really impressive and delicious. There was a slightly smell of cigarettes on our floor but inside the room there was no smell so this didn’t bother us. The gym was quite small and didn’t have an Olympic bar, it probably doesn’t have room to be able to do deadlifts or have a proper squat rack. It did have a range of machines to use which appeared in good condition. We didn’t use the swimming pool but it looked huge! All the staff were really welcoming and looked after us well we were very happy with our stay.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

sulaiman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby | staff
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for those going to JIE
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel is my favorite hotel in Jakarta!! Good breakfast. Good energy. Really comfortable and happy stay.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Choudhry

Disliked: Amenities
There are fly in rooms no air ventilation No balcony on all rooms buffet is not that great
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Breakfast was great. Nice big swimming pool.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JAKARTA JUNE 2025

Nice hotel in a great location for Jakarta International Expo. Very nice, large rooms. Staff were all very friendly and helpful!
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location to mall right next door to hotel
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Hajah Rozanna

Liked: Cleanliness, staff & service, property conditions & facilities
i love the interior of the lobby and rooms
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Maria

Very good
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Craig

It is always a pleasure to stay at Novotel Mangga Dua Hotel. The service is impeccable.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

***

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Keneeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

Good value for money. Great facility. Huge and clean swimming pool. Very friendly and helpful staff.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Nishadhi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

S

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Service let’s down what could be really good hotel

It’s a really good hotel in a good location for shopping. There are lots of little bits that stop me giving a top score, check in took 25 minutes even though done on line, breakfast only one barely working coffee machine for a lot of people and long wait for items to be replenished at the buffet. Room keys all stopped working before check out.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rest and service and swiming pool
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, room comfort

A place to come back to.

Incredible services and people. I enjoyed quite a lot coming back after a stressful work day. The only reason I may not give 5 stars, is because my floor room, the wood part, had some splinter and I did injure my foot (nothing terrible but a bit uncomfortable) Besides that, everything else was 10/10.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Yen-Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice
Stayed 1 night in Jun 2024
Verified

8/10 Good

KUTAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area , not available to walk from outside.Transport is eays.
Stayed 8 nights in May 2024
Verified

2/10 Terrible

Vaan

Disliked: Cleanliness, amenities, property conditions & facilities
The shower head and toilet bidet was leaking. Room was not cleaned 100%. Dirty mug was not cleaned for 4 days despite room being serviced everyday. Room was not cleaned properly, a lot of dirt/rubbish on floor remained there from the first day we checked into room. Staff are friendly but service is very poor. Room service food was bad quality. The room always smelt of cigarette smoke despite it being a non-smoking room. Overall, I wouldn’t recommend this hotel.
Stayed 7 nights in Nov 2025