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Novotel Tangerang

4.0 star property

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Photo gallery for Novotel Tangerang

Exterior
Check-in/check-out kiosk
Daily buffet breakfast (IDR 200000 per person)
International cuisine
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
Jl Jenderal Sudirman No 01, Cikokol, Tangerang, Banten, 15117
  • Place, TangCity
    ‪15 min walk‬
  • Place, Modern Golf and Country Club
    ‪17 min walk‬
  • Place, Tangerang Old Market
    ‪2 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 64 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Novotel Tangerang

Hotel in Tangerang with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Change of towels is available on request.
Novotel Tangerang offers 266 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Tangerang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Novotel Tangerang, you'll be within walking distance of Balekota Mall. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at The Square
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground
  • 13 minutes by foot from Balekota Mall and a 2-minute drive from Modern Golf and Country Club
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 19992 square feet (1858 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Novotel Tangerang. Free self parking is available.

This 4-star Tangerang hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
The Square - This restaurant specializes in international cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 200,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Square

Things to do

  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19,992 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (229 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Saturday, and Sunday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 200000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Novotel Hotel Tangerang
Novotel Tangerang
Novotel Tangerang Hotel
Novotel Tangerang Hotel
Novotel Tangerang Tangerang
Novotel Tangerang Hotel Tangerang

Reviews

Novotel Tangerang Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 176 out of 388 reviews
Rating 8 - Good. 160 out of 388 reviews
Rating 6 - Okay. 37 out of 388 reviews
Rating 4 - Poor. 11 out of 388 reviews
Rating 2 - Terrible. 4 out of 388 reviews

Reviews

10/10 Excellent

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility and proximity to airport.
Stayed 3 nights in Sep 2025

2/10 Terrible

Thanh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeevithan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

6/10 Okay

Bayu

Travelled with family and small children
Liked: Cleanliness, amenities
Our experience started off on the wrong foot with a slow check-in process and no acknowledgment from the receptionist, which made us feel unwelcome. The hallway and room were noticeably warm—perhaps cozy in winter, but uncomfortable in a tropical climate like this. After settling into the room, we waited 30 minutes for our luggage to arrive, only to end up calling reception ourselves. Overall, the lack of attentiveness and poor climate control made for a less-than-pleasant start to our stay.
Stayed 1 night in Jul 2025

8/10 Good

Priyanti

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Jase

Good
Stayed 1 night in Jul 2025

10/10 Excellent

Toni

Stayed 8 nights in Jun 2025

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place
Stayed 2 nights in Apr 2025

10/10 Excellent

Henry

Stayed 1 night in Feb 2025

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Jan 2025

10/10 Excellent

Jase

Business traveller
Liked: Amenities
Great
Stayed 3 nights in Jan 2025

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Jan 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Jan 2025

10/10 Excellent

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached to TangCity Mall, it is very convenient. Staff is welcoming and forthcoming. I checked in very early in the morning coming back from umrah. The staff helped me and my wife settled down quickly with food and laundry. Highly recommended.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good location

Came here for a night. Location is the best part for Novotel if you need to be in Tangerang since it has direct access to the mall where you can have your meals and a small grocery shop. The room is basic otherwise.
Stayed 1 night in Dec 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 3 nights in Oct 2024

10/10 Excellent

Howard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent, daughter loved the pool! Thank you!
Stayed 1 night in Aug 2024

4/10 Poor

Ridwaan, Rivervale

Business traveller, Travelled with partner
No hot water and was given a twin room when a king was booked.
Stayed 3 nights in Jul 2024

10/10 Excellent

Wee Kiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and convenient location

Nice hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Pleasant Stay

Nice room layout and spacious bathtub. Just wish there is easier way to use the shower gel and shampoo while using the tub.
Stayed 3 nights in Mar 2024

10/10 Excellent

Dennis

Stayed 2 nights in Oct 2023

6/10 Okay

Kyung-Bok

Disliked: Property conditions & facilities
N
Stayed 3 nights in Sep 2023

10/10 Excellent

Lawrence

Stayed 3 nights in Jun 2023

10/10 Excellent

Marlon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this property for one night as we were on a layover to Bali. They upgraded us to a suite upon check in. Very nice hotel located above a mall. Close to lots of restaurants.
Stayed 1 night in May 2023