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Pan Pacific Jakarta

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Exterior
Property video
55-inch Smart TV with digital channels
Executive Twin Room | Bathroom
Indoor pool, outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Thamrin Nine Luminary Tower, Jl. M.H. Thamrin No.10, Jakarta, 10230
  • Place, Grand Indonesia
    ‪2 min walk‬
  • Place, Thamrin City Shopping Mall
    ‪6 min walk‬
  • Place, Bundaran HI
    ‪6 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier King Room

Premier King Room

Premier King Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King Room

Executive King Room

Executive King Room

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Pacific Club King Room

Pacific Club King Room

Pacific Club King Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Pacific Club Twin Room

Pacific Club Twin Room

Pacific Club Twin Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Twin Room

Premier Twin Room

Premier Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Front of property
PARKROYAL Serviced Suites Jakarta
Central Jakarta
  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 104 reviews
The price is €118
includes taxes & fees
23 Jun - 24 Jun
PARKROYAL Serviced Suites Jakarta

About this property

Pan Pacific Jakarta

Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a fitness center, a bar/lounge, and concierge services are onsite. Change of towels is available on request.
Pan Pacific Jakarta offers 158 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
During your stay at Pan Pacific Jakarta, you're just a quick walk from Grand Indonesia. Free WiFi in public areas, free self parking, and a free area shuttle are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include a concierge and luggage storage
  • Onsite recreation includes a gym
  • Just a 5-minute walk from Grand Indonesia and 7 minutes by foot from Bundaran HI
  • Free shopping center and local-area shuttle service
Some rates at Pan Pacific Jakarta are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Pan Pacific Jakarta offers its guests an indoor pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The luxury Pan Pacific Jakarta also features concierge services, laundry facilities, and a front-desk safe. An area shuttle within 2 kilometers and a shopping center shuttle are free. Free self parking is available.

This 5-star Jakarta hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Pan Pacific Jakarta has a restaurant on site.

All-inclusive details

All-inclusive room rates at Pan Pacific Jakarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 2 kilometres
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 484,000 for adults and IDR 242,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 544500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 484000 for adults and IDR 242000 for children
  • Rollaway bed fee: IDR 544500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number 55110, 9120217102294
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Pan Pacific Jakarta Hotel
Pan Pacific Jakarta Jakarta
Pan Pacific Jakarta Hotel Jakarta

Pan Pacific Jakarta Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 61 out of 78 reviews
Rating 8 - Good. 10 out of 78 reviews
Rating 6 - Okay. 6 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 0 out of 78 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Janninsy

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean & the view is best
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms. Adjoining agora mall. Better traffic than Kempinski area.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Modern, clean, very professional and friendly staff, decent size room, stable shower temperature, nice view, next to a mall with good food and coffee options
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, stayed for three nights, excellent service
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay with Pan pacific
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Gatot

Comfy stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing views of the city
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Shermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the hotel. It was clean, staff were extremely hospitable and helpful.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Prasanthan

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yee Lih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service Pan Pacific Jakarta

Excellent service and attention to details. Great location. Highly recommeded.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Harjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Great property…modern!
Stayed 3 nights in Feb 2025
Verified

8/10 Good

MICHELINE

Liked: Cleanliness, property conditions & facilities
VERY KIND STAFF CLEAN ROOM FLOOR TO MUCH HIGHT
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was helpful. Property is clean and well-maintained.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Muhammad Khairul Anwar Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and luxurious with nice views. Agora mall right beside the hotel. Breakfast was good but lacking in variations, better to get breakfast elsewhere. Grand indonesia or Plaza indonesia is nearby.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maajith Sohail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one

Absolutely amazing experience Pacific club lounge was superb Especially Jessen and Ven it was amazing service
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Superb experience with amazing hospitality and service. All staff are very attentive to guests and we will return to stay at this hotel!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Hosep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place but only pools is too small and too cold
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room on 86 floor (good view). Very comfortable (if I was being picky - the aircon was very loud and the TV remote didnt work well). Modern, clean, well serviced. All good!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably one of the best hotels I've been to recently. Its brand new and it has all the amenities you would need. Its walkable to all the big shopping centres and is right adjacent to a mall that has great food options. The staff are superb as well. Accommodating to my requests and are very polite and ensure you are happy with everything. I will be back.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

herve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were made very welcome by all staff especially Nica in executive lounge, breakfast and dinner at Keyaki was fabulous and again all staff were very attentive. I would highly recommend Pan Pacific new hotel in Jakarta to anyone.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

We had a great experiencia in the hotel, since the check in to check out was very smooth. Employees were very friendly, polite, and helpful.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

siti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying in the hotel, the staffs are very friendly and helpful. Valeria, Johan,Destyna do their extra for us regarding breakfast and housekeeping. Even the reception staff are very helpful regarding transportation to town area.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Joshua Prakoso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular property, located 5 mins walk from Jakarta's biggest mall. The rooms had spectacular views (mine was on the 87th floor), with lovely service from the staff. Highly recommended.
Stayed 2 nights in Feb 2025