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Sheraton Jakarta Soekarno Hatta Airport

Property class: 4

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Photo gallery for Sheraton Jakarta Soekarno Hatta Airport

A spacious lobby with high ceilings, a central seating area, and large windows offering a view of the outdoors.
A building with a red-tiled roof, a central courtyard with a fountain, and lush greenery surrounding the property.
A modern outdoor bar area with a long counter and multiple bar stools.
A modern restaurant with a spacious layout, featuring multiple dining tables and chairs, a central bar area, and large windows offering views of the outside.
A breakfast tray on a bed with various food items and drinks, a vase with flowers, and a view of a room with a bed, pillows, and a window.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
KAWASAN BANDARA SOEKARNO-HATTA, Tangerang, 15126
  • Place, Soewarna Business Park
    ‪14 min walk‬
  • Place, Cengkareng Golf Club
    ‪19 min walk‬
  • Place, White Sand Beach PIK 2
    ‪15 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Garden View

A hotel room with a large bed, a desk, a chair, a bench, a TV, and a window with a view of greenery.

Deluxe Room, 2 Double Beds, Garden View

9.0 out of 10
Wonderful
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Lake View

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of greenery.

Deluxe Room, 2 Double Beds, Lake View

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Lake View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Garden View

A modern hotel room with a large bed, a desk, a bench, a TV, and a view of a pool and greenery.

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(29 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Terrace

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Deluxe Room, 1 King Bed, Terrace

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Terrace

A hotel room with a large bed, a desk, a chair, a bench, a TV, and a window with a view of greenery.

Deluxe Room, 2 Double Beds, Terrace

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern living room with a sofa, armchair, coffee table, and TV.

Suite, 1 Bedroom

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern living room with a sofa, a coffee table, a TV, and a view of a lake.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 1 King Bed, Balcony

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Family Suite, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Family Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds (View)

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of greenery.

Deluxe Room, 2 Double Beds (View)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (View)

A modern hotel room with a large bed, a desk, a bench, a TV, and a view of a pool and greenery.

Deluxe Room, 1 King Bed (View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sheraton Jakarta Soekarno Hatta Airport

Along with 3 outdoor pools, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a poolside bar, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Jakarta Soekarno Hatta Airport offers 227 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Sheraton Jakarta Soekarno Hatta Airport, you're just a quick walk from Soewarna Business Park. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus 3 outdoor pools.
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a poolside bar
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a playground
  • Just a 3-minute drive from Cengkareng Golf Club and 13 minutes from Mangrove Ecotourism Centre PIK
  • Free airport shuttle service
As a guest of Sheraton Jakarta Soekarno Hatta Airport, you'll find 3 outdoor swimming pools, a 24-hour fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 11 meeting rooms, and coworking spaces are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at Sheraton Jakarta Soekarno Hatta Airport. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. A complete renovation of Sheraton Jakarta Soekarno Hatta Airport was completed in March 2024.

Smoking is allowed in designated areas at this Art Deco Tangerang hotel.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.
Sheraton Jakarta Soekarno Hatta Airport has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Secured parking on site (IDR 100,000 per day)
  • Secured valet parking on site (IDR 100,000 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: IDR 348,480 for adults and IDR 174.24 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Golf caddies
  • Golf carts
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dining table
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lift (201 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 8 buildings
  • Art Deco architecture
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Communal living room
  • Designated smoking areas (fines apply)
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Renovated entire property - March 2024
  • Reusable cups
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Jakarta Soekarno Hatta Airport

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately IDR 348480 for adults and IDR 174.240 for children
  • Secured self parking fee: IDR 100000 per day
  • Secured valet parking fee: IDR 100000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Jakarta Soekarno Hatta Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 55110, 2610220071975
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Jakarta Soekarno Hatta Airport Hotel
Sheraton Jakarta Soekarno Hatta Airport Tangerang
Sheraton Jakarta Soekarno Hatta Airport Hotel Tangerang

Sheraton Jakarta Soekarno Hatta Airport Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 218 out of 291 reviews
Rating 8 - Good. 47 out of 291 reviews
Rating 6 - Okay. 16 out of 291 reviews
Rating 4 - Poor. 8 out of 291 reviews
Rating 2 - Terrible. 2 out of 291 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage Hotel well kept in every way would highly recommend this hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lorri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great service, free airport transfers, great breakfast and fun staff!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, staff was superb!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel for an overnighter. Very conveniently located to get to and from the airport.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, very accommodating
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lorri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, beautiful property, great shuttle service and attentive staff. Breakfast was huge with many varieties of foods local and western options.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant friendly staff and wonderful food
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities
Courteous and friendly staff, beautiful grounds, a spacious and tastefully appointed room. This is a great location for business meetings and family vacations.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
Very helpful front desk. Beautiful hotel!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tina Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Jakarta Soekarno Hatta Airport hotel. The airport shuttle pickup was very convenient. The breakfast was absolutely delishious! All of the staff went out of their way to be kind and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Benjamin

Liked: Staff & service, amenities, property conditions & facilities
Tranquility and proximity to the airport make it the perfect package.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely kind. The free airport shuttle was a savings. I got an excellent massage at the spa on a last minute request, and I had lunch at the pool side. The bartender was very friendly. The food was good too.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in this beautiful hotel. Truly hospitable staff who go the extra mile. Great on-site restaurant with super attentive waiters, especially Tika. Beautiful swimming pool and convenient airport shuttle bus. 100% recommended!
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Walter

Liked: Staff & service
Excellent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

CHUN-CHIEH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for trips
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, fantastic dining and love the pool. Perfect for transit or mini stays.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful team Great pool. On time terminal transfer. Dinner good quality
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Samarra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was wonderful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle is such a brilliant add on to anyone looking for the ultimate transit experience.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for a hotel by the airport
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service in a very convenient hotel
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff all around
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Pranav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent renovated hotel very close to the airport.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Jacob M.

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, very friendly and efficient staff. A way to walk to the shuttle, but great service. Very nice room, clean and comfortable. Nice grounds and pool.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Grigorescu Ion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near airport!
Stayed 1 night in Aug 2024