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Sheraton Jakarta Soekarno Hatta Airport

4.0 star property

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Photo gallery for Sheraton Jakarta Soekarno Hatta Airport

Lobby
3 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers
Exterior
Restaurant
Food and drink

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
KAWASAN BANDARA SOEKARNO-HATTA, Tangerang, 15126
  • Place, Soewarna Business Park
    ‪6 min walk‬
  • Place, Cengkareng Golf Club
    ‪11 min walk‬
  • Place, White Sand Beach PIK 2
    ‪6 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Garden View

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Lake View

Deluxe Room, 2 Double Beds, Lake View

Deluxe Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(19 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Terrace

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Terrace

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View | Living room

Suite, 1 Bedroom, Garden View

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Terrace

  • Sleeps 3
  • 2 Double Beds

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Lobby
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About this property

Sheraton Jakarta Soekarno Hatta Airport

Art Deco hotel with 3 outdoor pools and airport shuttle service
Along with 3 outdoor pools, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a poolside bar, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Jakarta Soekarno Hatta Airport offers 227 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Sheraton Jakarta Soekarno Hatta Airport, you'll be within walking distance of Cengkareng Golf Club. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus 3 outdoor pools.
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a poolside bar
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a playground
  • Just a 3-minute drive from Cengkareng Golf Club and 14 minutes from Mangrove Ecotourism Centre PIK
  • Free airport shuttle service
As a guest of Sheraton Jakarta Soekarno Hatta Airport, you'll find 3 outdoor swimming pools, a 24-hour fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 11 meeting rooms, and coworking spaces are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at Sheraton Jakarta Soekarno Hatta Airport. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. A complete renovation of Sheraton Jakarta Soekarno Hatta Airport was completed in March 2024.

Smoking is allowed in designated areas at this Art Deco Tangerang hotel.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.
Sheraton Jakarta Soekarno Hatta Airport has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Secured parking on site (IDR 100,000 per day)
  • Secured valet parking on site (IDR 100,000 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: IDR 348,480 for adults and IDR 174.24 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Golf caddies
  • Golf carts
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dining table
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lift (201 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 8 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - March 2024
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Jakarta Soekarno Hatta Airport

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately IDR 348480 for adults and IDR 174.240 for children
  • Secured self parking fee: IDR 100000 per day
  • Secured valet parking fee: IDR 100000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Jakarta Soekarno Hatta Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Jakarta Soekarno Hatta Airport Hotel
Sheraton Jakarta Soekarno Hatta Airport Tangerang
Sheraton Jakarta Soekarno Hatta Airport Hotel Tangerang

Sheraton Jakarta Soekarno Hatta Airport Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 161 out of 213 reviews
Rating 8 - Good. 35 out of 213 reviews
Rating 6 - Okay. 11 out of 213 reviews
Rating 4 - Poor. 4 out of 213 reviews
Rating 2 - Terrible. 2 out of 213 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alri, Arlington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay with family. Rooms are clean and comfortable. Staff were outstanding. Breakfast offered great selections. Kids love the pool. Will stay again before my flight out to US.
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with attentive staff
Stayed 1 night in Sep 2025

10/10 Excellent

Maryam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent. Happy with the service, breakfast was nice. Thank you Sheraton.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. Nice property for an airport hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Included shuttle was convenient. Room was clean, gym was also clean and had much to offer. Breakfast buffet probably the best I’ve ever had!, was delicious,
Stayed 1 night in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our early morning flight from CGK. Relaxing pool. Great restaurant. Couldn't ask for more.
Stayed 1 night in Aug 2025

10/10 Excellent

Endriani, Alloa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Rooms & restaurants are superb. Very happy with my stay. Highly recommended!
Stayed 1 night in Sep 2025

2/10 Terrible

Maura

Business traveller
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Alan

Stayed 1 night in Aug 2025

10/10 Excellent

Sri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel not far from the airport.

What a great hotel, very kind and wonderful staff, scrumptious breakfast, very cozy and comfortable room. We’ll come back again. Thank you.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Leaking Air con, nice service.

Our stay was fine, however our air conditioning started leaking on the floor at around 2am, so there was a big puddle of water on our floor. We mentioned this, and it was sorted but we only stayed for one night and as it started during the night there was little we could do about it. There are 3 small pools, but there are only around 10 sunbeds, and like in all places people are aloud to reserve them for hours at a time while they are not at the pool. Otherwise, service and staff are lovely. Bed was comfy and the rooms are nice.
Stayed 1 night in Aug 2025

8/10 Good

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a 10 min ride by shuttle bus from the airport. This is a large resort style property set on a lake. Adequate gym. Breakfast buffet is decent. There is only one restaurant on site. My room was on the ground floor and had doors opening on to a garden. However, the room had a lot of mosquitoes inside which was uncomfortable. It was also very noisy even through the night. Staff are helpful and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
My go to place when traveling through Jakarta
Stayed 1 night in Aug 2025

6/10 Okay

Hussain, DEARBORN HTS

Liked: Cleanliness, property conditions & facilities
Checking in took over 30 minutes after receiving my IDs and signing all required documents, but the hotel manager was generous and offered us free breakfast during the stay
Stayed 1 night in Aug 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Yuricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and the staff were excellent! It’s so close from the airport, perfect for those who have next-day transits. Would definitely come back next time!
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel! The staff were all outstanding Worth more then 5 stars
Stayed 1 night in Jul 2025

8/10 Good

Rohayati

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very convenient and the staff was super nice and accommodating
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great. The restaurant was off the chain with a buffet to die for- Daily Social check it out a must see and taste!! Staff is excellent!!😊
Stayed 2 nights in Jun 2025

4/10 Poor

Derrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Our room was awful. Very musty, bed stunk like urine.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Perfect for a lay-over - Bed was very comfortable. Breakfast was fabulous! Airport shuttle was so convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff, butte

Liked: Cleanliness, amenities, property conditions & facilities
The property was absolutely stupendous. Exceeded all expectations. Could have taken a vacation for a day or two just at this hotel. The only problem was the shuttle bus did not pick me up at the airport as agreed.
Stayed 1 night in Jun 2025

10/10 Excellent

Stuart

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly welcoming, caring, and always had a warm smile. They were very helpful, and we truly felt welcomed and comfortable throughout our stay at the property.
Stayed 1 night in Jun 2025

10/10 Excellent

Stuart

Everyone was so
Stayed 1 night in Jun 2025

10/10 Excellent

CLAUDIA

Stayed 1 night in Jun 2025