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Swiss-belhotel Mangga Besar

4.0 star property

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Photo gallery for Swiss-belhotel Mangga Besar

Indoor pool
Lobby lounge
2 restaurants; breakfast, lunch and dinner served
Gym
Front of property – evening/night

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jalan Kartini Raya, 57, Jakarta, Special Capital Region of Jakarta, 10750
  • Place, Pasar Baru
    ‪11 min walk‬
  • Place, Mangga Dua Square
    ‪14 min walk‬
  • Place, Aula Simfonia Jakarta
    ‪17 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪38 min drive‬

Room options

View all photos for Superior Double

Premium bedding, in-room safe, desk, free WiFi

Superior Double

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

Executive Room

Executive Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin

Superior Twin

Superior Twin

  • 34 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Swiss-belhotel Mangga Besar

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Swiss-belhotel Mangga Besar offers 246 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
During your stay at Swiss-belhotel Mangga Besar, you'll be within walking distance of Jakarta International Expo. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Swiss-Cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Just a 3-minute drive from Istiqlal Mosque and a few minutes from Jakarta International Expo
Swiss-belhotel Mangga Besar offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A sauna, spa services, and multilingual staff are also featured at the business-friendly Swiss-belhotel Mangga Besar. Free self parking is available.

This 4-star Jakarta hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Swiss-Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Silver Lounge - This lobby lounge specializes in international cuisine and serves light fare only. Open daily.
Joe's Grill - This steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Joe's Grill
  • Silver Lounge
  • Swiss-Cafe

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 15 2023 to December 31 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-belhotel Mangga Besar

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 370000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 100000 for children
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: IDR 370000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belhotel Mangga Besar
Swiss-Belhotel Mangga Besar Hotel
Swiss-Belhotel Mangga Besar Hotel Jakarta
Swiss-Belhotel Mangga Besar Jakarta

Swiss-belhotel Mangga Besar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 48 out of 202 reviews
Rating 8 - Good. 95 out of 202 reviews
Rating 6 - Okay. 42 out of 202 reviews
Rating 4 - Poor. 12 out of 202 reviews
Rating 2 - Terrible. 5 out of 202 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ACHYAR ISHAK MUSLIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good staff and helpful..room clean and bigger
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Mr

Cleanliness can be improved.
Stayed 2 nights in Sep 2023
Verified

4/10 Poor

REINA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hand towel during stay. Room were not ready for guest staying.
Stayed 6 nights in Nov 2022
Verified

2/10 Terrible

TAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is not in clean condition, have ant in the bed, tv table, bath room and causing my body redness and itchy. Aircon is not cool at all and have to request to shift room at 11pm.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Forrest

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
不建议入住
Stayed 7 nights in Sep 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

It was a nice staycation, the room is nice and very comfort to stay, clean and near busway. The breakfast has quite various type of foods like bread rice porridge and dimsum
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
basically I like this hotel. but one thing I don't like is the elevator. we have to wait it longer than the other ordinary hotels'.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good area near city center of Jakarta.
Stayed 5 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service
15:00に訪問したが、チェックインに30分待たされた。
Stayed 1 night in Jul 2019
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel

Gutes Hotel im Norden von Jakarta in der Nähe des Kemayoran Messegelände. Frühstück ist auch nicht schlecht.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast is very good and sufficient. so this hotel is good for travel as well as buisiness trip.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Danny

Liked: Cleanliness, staff & service, property conditions & facilities

Air conditioning

They should fix the air conditioning in the rooms. Even though they moved me to 3 different rooms, the air conditioning is all below par. I would prefer to use their thick blanket to its full usage. The spa on the 5th level is no longer free or charge, but if you're staying there, it's 50% off. Sauna and the baths look pretty nice. Fix the AC!
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Property, Nice staff
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it all. Clean and comfort. Price is reasonable.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Biing Hwang

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

服務待加強

1. 網上訂的是行政房，進房後才發現櫃台人員搞錯成高級房，雖有立即更換為原本的房型，但感受已不好; 大夜班及早班櫃台人員的英文程度待加強。 2. 行政房內盥洗備品(刮鬍刀組、棉花棒組)僅有包裝，打開後是空的。
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

WORN DOWN HOTEL. Needs immediate renovation

The lobby and the entrance looks nice. But positive things end here. The path from the elevator to the rooms smelled like wet carpet with molds. The ceiling was worn down and damaged. Entering their suite room, centralized aircon was leaking and could not cool the whole room, bathroom was leaking, bed sheets, blanket and pillow looked old, worn, faded and torn. Simply the worst hotel I've had in years. I immediately transferred hotel the next day.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Nicholas

Liked: Staff & service
Room not clean and part of the carpet abit wet and sticky,thw breakfast are good
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Abdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but well maintained. Nyaman dan bersih. Perlu peremajaan di furniture dalam kamar.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Charlie Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stay

Our room was upgraded to an executive room at no extra cost. It was such a sweet welcome as it was our first day in Indonesia. I would like to commend your staff as well. They had been very helpful. My mom was super happy. So thank you, Swiss-Belhotel!❤
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff is conoperative
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel room, happy to be upgraded. But I didn’t see anybtaxi stand in this hotel.
Stayed 1 night in Nov 2018
Verified

8/10 Good

hiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コタに近くまたホテル周辺は食事処も多く便利です。ガンビル駅からのアクセスもよく利便菜もあります。
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Wilson

Liked: Cleanliness, room comfort
I traveled alone for business and this is only the 3rd hotel i have stayed in in Indonesia. The rest were all 4 stars as well Hotel as a whole is rather aged.. Although the gym is new the weight machines were both under service, the spa was undergoing renovations. Room was clean but aged. Saw some green mold in the toilet shower area which was cleaned up by housekeeping the next day. Bed was really comfortable. Water pressure in the shower was good Food choices for breakfast was quite limited although they were tasty. Overall still a satisfactory stay although a little under my expectations.
Stayed 5 nights in Nov 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really difficult to have communication in English, even writing.
Stayed 2 nights in Oct 2018