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Swiss-Belresidences Rasuna Epicentrum

4.0 star property

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Photo gallery for Swiss-Belresidences Rasuna Epicentrum

Restaurant
Reception
BBQ/picnic Area
Front of property
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Komp. Apartmen Taman Rasuna, Jl. Epicentrum Boulevard Timur, Jakarta, Jakarta, 12960
  • Place, Golden Triangle
    ‪1 min walk‬
  • Place, Epiwalk Rasuna Epicentrum
    ‪6 min walk‬
  • Place, Kota Kasablanka Mall
    ‪16 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Hollywood Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Hollywood Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Deluxe Room

Grand Deluxe Room

Grand Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Queen Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Queen Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Hollywood

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Hollywood

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Grand Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

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includes taxes & fees
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About this property

Swiss-Belresidences Rasuna Epicentrum

This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a children's pool, and concierge services are onsite.
Swiss-Belresidences Rasuna Epicentrum offers 323 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Jakarta hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Swiss-Belresidences Rasuna Epicentrum, you're just a quick walk from Epiwalk Rasuna Epicentrum. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a playground
  • 7 minutes by foot from Epiwalk Rasuna Epicentrum and a 2-minute drive from Pasar Festival
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. Swiss-Belresidences Rasuna Epicentrum offers its guests a children's pool, an outdoor pool, and a fitness center. There are 14 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and concierge services are also featured at the business-friendly Swiss-Belresidences Rasuna Epicentrum. Self parking is free.

Smoking is allowed in designated areas at this 4-star Jakarta hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Swiss-Belresidences Rasuna Epicentrum has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 158,000 for adults and IDR 80,000 for children
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 14 meeting rooms

Outdoors

  • Barbecue grill
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-Belresidences Rasuna Epicentrum

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 158000 for adults and IDR 80000 for children
  • Airport shuttle fee: IDR 363000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Swiss-Belresidences Rasuna Epicentrum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belhotel Rasuna Epicentrum Hotel Jakarta
Swiss-Belhotel Rasuna Epicentrum Hotel
Swiss-Belhotel Rasuna Epicentrum Jakarta
SwissBelhotel Rasuna Epicentr
Swiss Belhotel Rasuna Epicentrum
Swiss-Belresidences Rasuna Epicentrum Hotel Jakarta
Swiss-Belresidences Rasuna Epicentrum Hotel
Swiss-Belresidences Rasuna Epicentrum Jakarta
Hotel Swiss-Belresidences Rasuna Epicentrum Jakarta
Jakarta Swiss-Belresidences Rasuna Epicentrum Hotel
Hotel Swiss-Belresidences Rasuna Epicentrum
Swiss Belhotel Rasuna Epicentrum

Swiss-Belresidences Rasuna Epicentrum Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 35 reviews
Rating 8 - Good. 8 out of 35 reviews
Rating 6 - Okay. 8 out of 35 reviews
Rating 4 - Poor. 5 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice, staff was very friendly
Stayed 7 nights in Oct 2022
Verified

8/10 Good

Gulzar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it was nice stay and experience. Will stay here again. Very good customer service.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Hamonangan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is clean and quiet
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the good work!
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Brian

Disliked: Cleanliness, property conditions & facilities
This hotel is crying out for some maintenance and deep cleaning by caring experienced staff. The room initially offered to us was dirty especially the bathroom which should have been classed as unhygienic. The air conditioner broke down twice in 2 days before we were moved to another room. If I ran this hotel, I would be embarrassed by its condition.
Stayed 6 nights in Jul 2025
Verified

2/10 Terrible

Juan

Disliked: Cleanliness, property conditions & facilities, room comfort

I dont recommend this hotel

The hotel is old and in bad condition. Needs urgently to be updated. Even the blankets were poor and not properly cleanned
Stayed 4 nights in Jul 2024
Verified

4/10 Poor

Issam

Disliked: Cleanliness, amenities, property conditions & facilities
there is no swining pool like the picture , room was dirty and very long check in so i decide to change the hotel
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Like coming home to your (old) apartment

The bathroom door couldn’t close properly as it needed fixing. The unit was a bit dark (we stayed in a suite), lightings were not adequately positioned, though it was clean. Some of the breakfast food was gone before the time was ended. Staff were ok not rude and not friendly either.
Stayed 2 nights in Dec 2023
Verified

4/10 Poor

Madeline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For a property that is only 3 years old, the facilities are extremely run down. Rooms are not cleaned when serviced. Fridge does not keep even drinks cold. Unable to charge drinks or items to the room. Sent laundry out and two items came back ruined. Staff not happy to assist you or provide recommendations. Hotel is in an average area and lack of facilities means you constantly need to go elsewhere. Overall very disappointing.
Verified

2/10 Terrible

Joana

Disliked: Staff & service, property conditions & facilities
Me and my sister stayed for 3 nights. On out first night, many things in the room need to be fixed. We told them in the next morning, and they were able to fix most of them, they still missed one thing. One of the hanger need to be replaced as it’s broken and has a sharp end. I told them about it, but it didn’t get changed until our last night. We also supposed to get box breakfast as we mentioned when we checked in because we have early flight, but it wasn’t prepared. We waited for 15 minutes and it’s still not ready yet. We had to leave so we don’t missed our flight. The only thing I like the most about this hotel is that the view from my room. We stayed in 17th floor and the view was great.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

kenji

Liked: Cleanliness, staff & service, amenities
部屋は少し古びた感じだが十分。 しかしながら、シャワーのお湯がぬるいのと、床のタイルが排水口と逆の勾配で体当たった水がなかなか排水されない。 隣の部屋の音が気になった。
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Adriaan

Liked: Staff & service
Op foto ziet mooier uit dan in werkelijkheid
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Luki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perubahan service level

Pengalaman kedua, terlihat perubahan dalam pelayanan
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Vadym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 5 nights in May 2022
Verified

8/10 Good

Hoyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

스위스 후기

출장 숙박으로 괜찮아요 샤워기 물에서 냄새가 나는 부분이 있어요
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

Lussy

Disliked: Cleanliness, property conditions & facilities, room comfort

Will never rebook this hotel ever

Old property. Poor condition e.g. AC was not cool enough, needs 2 hrs to get it fixed. Tap water was having issues at night, dirty and brownish...gross. I regret of having booked this hotel.
Stayed 2 nights in May 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The room where I stayed was spacious and clean. Amenities were well equipped. But, there are ants on some walls and floors. Some were creeping me up while I was sleeping, so you need to be careful about that. My stay included breakfast and I think it was good except there’s not much variety of food. The server whose name is Mr. Adnan was helping me a lot, so overall their service level was very satisfying. I can recommend this hotel if you are thinking of short stay.
Stayed 1 night in Mar 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto com mobília aconchegante. Café da manhã diversificado.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

A&W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a new property in Epicentrum area. Big room and nice breakfast.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice property. Breakfast, if you pay to have it included, is well worth the additional fee. Service at this Swiss-Bel was far better than most I have stayed at - very responsive to all requests, including a late check-out. The only uncontrollable is that there is a mosque within a couple blocks, and being a Muslim ran country, they start public prayer at 4am on a loudspeaker. I will stay here again.
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Julien

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

OK hotel, poor food/service

A decent hotel, but the process for room service was pretty shambolic and the kitchen staff should be ashamed of themselves. The food there is awful - stale breads and largely tasteless food.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

MOHAMMED NEDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ممتاز ذو قيمة ممتازة

إقامة رائعة كون الفندق مازال جديداً بالإضافة إلى الطاقم الودود المبتسم المتعاون في الاستقبال والمطعم والبحث عن رضا النزيل..شكراً شكراً
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Maher

Liked: Cleanliness, staff & service, property conditions & facilities

مريح نفسيا

جيد جدا
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

ー

Liked: Cleanliness, staff & service, property conditions & facilities
施設も新しく、部屋も価格の割に広いので問題なし。ただ環境的にすぐ近くに何も無いのがたまにきづ
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Hamonangan

Stayed 2 nights in Feb 2026