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The Acacia Hotel Jakarta

4.0 star property

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Photo gallery for The Acacia Hotel Jakarta

A spacious lobby with a central seating area, a large chandelier, and a view of the outdoors through large windows.
A rooftop pool area with lounge chairs and umbrellas, surrounded by a high-rise building.
A hotel with a prominent circular entrance and the name "The Acacia" displayed above.
A modern interior with round tables, chairs, and hanging circular light fixtures.
A modern cafe with wooden tables and chairs, a glass wall with greenery, and a menu board.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Jl. Kramat Raya No. 81, Menteng, Jakarta, 10450
  • Place, Faculty of Medicine, University of Indonesia
    ‪9 min walk‬
  • Place, Ismail Marzuki Park
    ‪11 min walk‬
  • Place, Pasar Baru
    ‪2 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe King

A hotel room with a large bed, bedside lamps, a dark wood floor, and a door leading to the bathroom.

Deluxe King

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King

A hotel room with a sofa, a dining table with a plant and fruit basket, a lamp, a bed with pillows, and a nightstand.

Executive King

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King Room

Minibar, in-room safe, desk, iron/ironing board (on request)

Executive King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a television, and a minibar.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Room

A hotel room with a bed, bedside tables, a desk, a chair, a door, and a wall-mounted artwork.

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk with a chair, a television, and artwork on the walls.

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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The price is €25
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About this property

The Acacia Hotel Jakarta

2 restaurants, 2 outdoor pools, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and 24-hour room service.
The Acacia Hotel Jakarta offers 208 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
During your stay at The Acacia Hotel Jakarta, you're just a quick walk from Faculty of Medicine, University of Indonesia. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 2 restaurants.
  • Free WiFi
  • Enjoy international cuisine while dining at Promenade
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • 5 minutes by car from Thamrin City Shopping Mall and 6 minutes from Grand Indonesia
  • Local-area shuttle service available
As a guest of The Acacia Hotel Jakarta, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business center on site. A terrace, barbecue grills, and a garden are also featured at the business-friendly The Acacia Hotel Jakarta.

This 4-star Jakarta hotel is smoke free.

Promenade - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Golden Ming - This restaurant specializes in Chinese cuisine and serves lunch only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Fountain
  • Golden Ming
  • Promenade

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 423500.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 423500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 0247010221205
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:30 PM.

Property is also known as

Acacia Jakarta Hotel
Acacia Jakarta
Acacia Hotel Jakarta
The Acacia Jakarta Hotel
The Acacia Hotel Jakarta Hotel
The Acacia Hotel Jakarta Jakarta
The Acacia Hotel Jakarta Hotel Jakarta

The Acacia Hotel Jakarta Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 40 reviews
Rating 8 - Good. 12 out of 40 reviews
Rating 6 - Okay. 7 out of 40 reviews
Rating 4 - Poor. 8 out of 40 reviews
Rating 2 - Terrible. 4 out of 40 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

8.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Talha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price, rooms are clean and cozy. The location is also good, walking distance to public transport and restaurants.
Stayed 14 nights in Jan 2025
Verified review

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good stay, the staff are very attentive
Stayed 2 nights in Feb 2023
Verified review

6/10 Okay

Linardo

Liked: Amenities
Disliked: Property conditions & facilities
Hotel is in need of some repairs.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Dahyar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kalvir

Liked: Cleanliness, staff & service, room comfort

A Great Stay.

My staynhere was no ahort of great. Although the property is slightly dated it certainly added a good vibe. The staff were absolutely brilliant, the typical friendly and welcoming Indonesian trait that i have always received when visiting this grsat country.
Stayed 8 nights in Mar 2025
Verified review

10/10 Excellent

neng

M
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Liang Soo

Liked: Staff & service
Disliked: Cleanliness
cockroach seen in dining area
Stayed 6 nights in Jun 2023
Verified review

10/10 Excellent

Jan Krismon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people , Especially who helps us in our luggage and Good and kind Staff..
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Smile receptionist All staff smiles Big room Clean hotel Very nice breakfast have everything Hot water Cool room
Stayed 3 nights in Jan 2020
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can be improved

Hotel lobby is grand, empty with not much guests for a weekend day. Restaurant food is tasty but pricey. Had a good indonesian dish for lunch. Dinner ordered steak but out of stock :( Services are good. Room is spacious, nice big bed, but only has 2 pillows, so had to ask Housekeeping to give 2 more pillows. Bathroom is very poorly stocked, for a 4 star hotel standard. Only 1 toothbrush, no rinse glass, no hand towels, no shower gels,...TV was small 32inches and TV signals very bad, more than half of the channels either have bad reception in image or sound :((( Wifi is very weak in the room and constantly got disconnected! Overall not a very good stay with lots of improvement can be done.
Stayed 1 night in Mar 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
バイキングの料理の上から、突然照明灯が落ちて来て、ガラスの破片が周囲に散らばっていたのを目撃。 全体的にちょっと古さを感じた。
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Fadzil

No good for price

Hotel breakfast was good, under renovation, dusty , wife very disappointed, was from orther hotel, regretted at Arcadia Hotel.
Stayed 1 night in Dec 2018
Verified review

2/10 Terrible

Allen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare Hotel

Terrible attitude of staff, room not according to reservation, many items broken inside room, room did not have hotel information inside. “ A total nightmare.” Never again will I stay there or recommend to others.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Room was clean and quiet. Stayed on 7th floor - clearly there is some improvement work being done in some rooms presently.
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Tarunkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There only WiFi speed is very low it’s like equal to nothing.so please increase your hotel WiFi service.
Stayed 3 nights in Dec 2017
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service

Pretty good hotel

Generally pleased. Many hotels we stayed at in Southeast Asia had some things that were good, and other things that needed improvement. For example, my colleague had a strong shower flow in his room, but my room had more of a trickle. But the hotel is pleasant, and the room was acceptable.
Stayed 2 nights in Sep 2017
Verified review

4/10 Poor

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

لا يستحق السكن الحجز فيه

لا يستحق نجمتين واثاثه قديم جدا وتعامل جاف والغرف ودوراة المياة غير جيده
Stayed 1 night in Sep 2017
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

some food is good

overall this hotel is not recomemded,need to get renovation.
Verified review

4/10 Poor

amro

Liked: Cleanliness
Disliked: Property conditions & facilities

دورة المياه الاضاءة سيئة بالاضافه للديكور سيئ

مقبوله
Verified review

4/10 Poor

Rein

Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel in het midden van de stad

Kan er kort over zijn. Ik ken het Hotel vanuit eerdere bezoeken. Was altijd prettig er te vertoeven. In de huidige staat is het hotel slecht onderhouden en duidelijk aan een grote renovatie toe.
Verified review

2/10 Terrible

RMA

Liked: Staff & service
Disliked: Property conditions & facilities

A big disappointment!

Requested non-smoking room. No appropriate reservation made. Upgrade offered to front room overlooking street. Asked for room to rear away from traffic. Room OK but no telephone available for local calls. Engineer says system down - 2 months to repair. Management demand cash payment for all drinks, meals, laundry treating me as a criminal, despite having used this hotel for over 10 years without any such problems before. Washbasin plug jammed with basin full of water. Engineer called. Removed plug entirely, so then impossible to retain water in basin! Laundry submitted before 0900 due by 1800 same day. Mine was returned 1100 following day. Bar stock of Bintang beer ran out. A thoroughly disappointing performance redeemed only by the charm & friendliness of most staff -but not of the management unfortunately.
Verified review

4/10 Poor

warren

Disliked: Staff & service

Not for westerners

I only stayed one night, on first appearance you see old peeling wallpaper everywhere on the way to your room and you begin to wonder what have you gotten yourself into. On opening the door you see it's a little bit better inside. The bed and sheets were fine so I decided to stay. the power control system was hard to use I think the main problem is the bathroom. The bathroom is very old and dated and made me feel slightly dirty when using but actually the water pressure wasn't bad. I've stayed at quite a few hotels in Jakarta and for $10 more I could think of some nicer ones to stay at.
Verified review

6/10 Okay

Eunice

Liked: Staff & service
Good location, nice staff, would recommend this to others
Verified review

4/10 Poor

jang

Disliked: Cleanliness, property conditions & facilities, room comfort

오래된 호텔

오래되고 낡은 호텔이였다. 곳곳에 부서지고 파손된 부분이 있었다. 청소가 부실하였다. 스레기통을 비우지 않고 그대로 방치 하였다. 주위의 교통 체증이 심하다.
Verified review

2/10 Terrible

Vivianrosalia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel yg tdk nyaman

Hotel tua .banyak debu.lantai dll tdk terawat.pecah2