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La Terraza Hotel

3.0 star property

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Photo gallery for La Terraza Hotel

A modern hotel with a prominent spiral staircase, a large sign for 'La Terrazza Restaurante Hotel', and a well-lit entrance area.
A modern outdoor pool area with a glass-enclosed lounge, a pool with a slide, and a view of the surrounding greenery and mountains.
A modern outdoor seating area with a curved pathway, a staircase, and a green wall with plants.
A table with a bottle of wine and two glasses, set against a backdrop of a pool and greenery.
A modern hotel hallway with a grey wooden floor, white walls, and purple accents.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Carr. Federal 120 San Juan del Rio, Xilitla Km. 183, Jalpan de Serra, QUE, 76340
  • Place, Sierra Gorda Biosphere Reserve
    ‪1 min walk‬
  • Place, Franciscan Missions in the Sierra Gorda of Querétaro
    ‪1 min walk‬
  • Place, Santiago de Jalpan Mission
    ‪13 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds, Non Smoking

A modern hotel room with two beds, a TV, a wardrobe, and a bathroom.

Superior Double Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed, Non Smoking

A modern bedroom with a bed, bedside tables, a bathroom, and a small kitchenette.

Superior Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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The price is €47
includes taxes & fees
16 Aug - 17 Aug
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About this property

La Terraza Hotel

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and a 24-hour front desk. Housekeeping is available on request.
La Terraza Hotel offers 30 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. A pillow menu is available. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at La Terraza Hotel, you're just a quick walk from Sierra Gorda Biosphere Reserve. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at TERRAZA, a family restaurant that serves Mexican cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge and tour or ticket assistance
  • Steps from Sierra Gorda Biosphere Reserve and Franciscan Missions in the Sierra Gorda of Querétaro
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A children's pool, a terrace, and tour/ticket assistance are also featured at La Terraza Hotel. Self parking is free.

This 3-star Jalpan de Serra hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
TERRAZA - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 90 to 170 for adults and MXN 90 to 170 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • TERRAZA

Things to do

  • Children's pool

Family friendly

  • Children's pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 170 for adults, and MXN 90 to 170 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Terraza Hotel Jalpan de Serra
La Terraza Hotel Hotel
La Terraza Hotel Jalpan de Serra
La Terraza Hotel Hotel Jalpan de Serra

La Terraza Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 90 out of 172 reviews
Rating 8 - Good. 58 out of 172 reviews
Rating 6 - Okay. 14 out of 172 reviews
Rating 4 - Poor. 5 out of 172 reviews
Rating 2 - Terrible. 5 out of 172 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very clean good service!
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Rozita

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Delia

Liked: Cleanliness, property conditions & facilities
Liked the view around La Terraza Hotel. That it had a restaurant to enjoy eating. Best of all was the beautiful view was breath taking..
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Owner and employees were great. Decent breakfast menu md food. Clean place. Outside of town, so not convienant if you want to explore Jalpan. Right off highway so it was loud.
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y atento
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy accesible y el personal excelente. Muy recomendable
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pie de carretera tiene restaurante por si llegas cansado y no quieres salir precios accesibles para la comida y bebidas la atencion muy amable de todo el personal
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno en general, creo es nuevo
Stayed 1 night in Sep 2025
Verified review

8/10 Good

JESUS ADRIAN MORENO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien buena instalaciones solo que algo retirado es lo único malo
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Javier

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay agua caliente las habitaciones dejan mucho que desear
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Alan Eduardo Almendarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es accesible, tiene una excelente relación costo-beneficio y la comida del restaurante es deliciosa
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Diana

Liked: Cleanliness
Les falta algunas cosas, el hotel no está mal, pero ni un agua te dejan, no son precisamente amables y hasta facturar es más complicado
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y rápido
Stayed 1 night in May 2025
Verified review

6/10 Okay

Gerardo

Liked: Staff & service, amenities
Disliked: Cleanliness
El hotel está bien, creo que tiene área de oportunidad en la limpieza, la alberca está fría y el agua sucia, las sillas de la alberca están en mal estado
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio y moderno
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

TOMÁS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue cómoda
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel!

Me decidí por este hotel después de leer las reseñas en su mayoría positivas y muy bien calificadas. Ratifico dichas reseñas y agrego la mía, esperando sirva a otros usuarios. Les comento: hacia mucho tiempo no escribía reseñas de lugares visitados. Hoy hice la excepción porque es justo hacerlo y reconocer el buen trabajo de quienes ahí laboran. Desde que nos bajamos de nuestro vehículo nos gustó la vista exterior, a medida que avanzamos nos dimos cuenta que también el interior era muy agradable y limpio. La recepcionista fue muy amable, al igual que otra persona que ahí estaba. Habitación muy cómoda y limpia al igual que el baño. Tiene estacionamiento interior pero no lo usamos, afuera estaba bien iluminado también y como andábamos algo cansados, nos quedaba más cerca para bajar las maletas. Nos gustó que cuenta también con restaurante igual de higiénico que el resto del hotel. La atención totalmente personalizada de inicio a fin. Precios justos. Sigan así !
Stayed 1 night in Jan 2025
Verified review

8/10 Good

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se escucha ruido por las noches ya que el hotel está a pie de carretera
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Juan Carlos

Disliked: Staff & service, property conditions & facilities, room comfort

Sorprendido

Me reservo el mal rato
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Internet falla mucho
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Jose Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, trato y atención, lo único que cambiaria sería la puerta del baño que es de vidrio y la verdad es un poco incómodo para el acompañante aunque sea tu pareja
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y muy limpio y el restaurante de aún lado del hotel delicioso
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Jorge Armando Salinas

Liked: Cleanliness, staff & service, property conditions & facilities
Para su categoría bien
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Francisco

Liked: Staff & service
Xxxxxx
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En la recepción no había quien recibiera , para bajar a la alberca no hay opción para ir internamente y te expones a la calle
Stayed 1 night in Jul 2024