Holiday Inn Express & Suites Jamestown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jamestown by IHG

Free daily continental breakfast
Standard Room, 2 Queen Beds
1 bedroom, in-room safe, desk, iron/ironing board
Indoor pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
2811 North Main Street, Jamestown, NY, 14701
  • Roger Tory Peterson Institute
    ‪3 min drive‬
  • Lucille Ball Desi Arnaz Museum
    ‪4 min drive‬
  • National Comedy Center
    ‪4 min drive‬
  • Jamestown, NY (JHW-Chautauqua County)
    ‪5 min drive‬

Room options

Suite, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Leisure)

9.0 out of 10
Wonderful
(23 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, Accessible (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite

8.4 out of 10
Very good
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Jamestown by IHG

Hotel in Jamestown with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Jamestown by IHG offers 65 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and hair dryers.

This Jamestown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they enjoy the free breakfast at Holiday Inn Express & Suites Jamestown by IHG. During your stay, you'll be close to Roger Tory Peterson Institute. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Roger Tory Peterson Institute and a few minutes from Russell E. Diethrick, Jr. Park
Holiday Inn Express & Suites Jamestown by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Jamestown by IHG also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Jamestown hotel is smoke free.

Guests are served free continental breakfast daily from 5:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2015
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jamestown Hotel
Holiday Inn Express Jamestown
Holiday Inn Express Suites Jamestown
Holiday Inn Express Suites Jamestown by IHG
Holiday Inn Express Suites Jamestown an IHG Hotel
Holiday Inn Express & Suites Jamestown by IHG Hotel
Holiday Inn Express & Suites Jamestown by IHG Jamestown
Holiday Inn Express & Suites Jamestown by IHG Hotel Jamestown

Holiday Inn Express & Suites Jamestown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 526 out of 771 reviews
Rating 8 - Good. 164 out of 771 reviews
Rating 6 - Okay. 43 out of 771 reviews
Rating 4 - Poor. 23 out of 771 reviews
Rating 2 - Terrible. 15 out of 771 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is obviously new. Just nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Brett, Ithaca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly our room was very nice and the breakfast was very good.👍
Stayed 6 nights in Jun 2025

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jun 2025

8/10 Good

Eileen

Liked: Cleanliness, room comfort
It was ok bummed we were not informed before booking that the pool was going to be closed.
Stayed 1 night in Jun 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Gretchen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The bathroom door didn’t latch and constantly opened itself when we’d attempt to close it. The AC unit was detached from the wall on one side and half the room (closer to the door) was extremely warm. There was food debris on the wall of the bathroom
Stayed 1 night in May 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bloody walls!

Our room had blood splatter on the walls, headboard and lampshade. My husband a federal law enforcement officer immediately had our son exit the room. We were given another suite only to find mold in the shower toilet and bathroom floor. The beds were worn out and uncomfortable. The staff was friendly, unfortunately the person at checkout Lori was miserable. Don’t stay here it’s nasty!
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Stayed 2 nights in May 2025

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and accommodating
Stayed 2 nights in May 2025

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in May 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, clean property and quiet stay. No complaints.
Stayed 2 nights in May 2025

8/10 Good

Hima Priya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People awesome! Breakfast awesome! Great stay.
Stayed 2 nights in May 2025

10/10 Excellent

Seth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great!
Stayed 3 nights in May 2025

8/10 Good

Robert

Stayed 2 nights in May 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jeanine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The lights in the front of the room such as over the desk area were minimal or absent. This made the room dark. The TV controller did not have a useful way to get to the menu of channels for subsequent selection. There was no hot oatmeal available for breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Jose

Ok
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jenediah

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel! Thank you for being so friendly and engaging!
Stayed 3 nights in Apr 2025