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Papagayo Beach Hotel

4.0 star property
VIP Access

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Photo gallery for Papagayo Beach Hotel

Property grounds
On the beach, white sand, sun-loungers, beach towels
Terrace/patio
Terrace/patio
Ocean View Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Jan Thiel Z/N, Jan Thiel
  • Place, Jan Thiel Beach
    ‪4 min walk‬
  • Place, Kanoa Beach
    ‪4 min walk‬
  • Place, Caracas Bay
    ‪12 min walk‬
  • Airport, Willemstad (CUR-Hato Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Lobby View Room

Lobby View Room | Living area

Lobby View Room

9.6 out of 10
Exceptional
(4 reviews)
  • Resort view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Boulevard View Room

Boulevard View Room

Boulevard View Room

9.0 out of 10
Wonderful
(8 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Room

Garden View Room | Living area

Garden View Room

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Room

Ocean View Room

Ocean View Room

8.4 out of 10
Very good
(10 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front View Room

Ocean Front View Room

Ocean Front View Room

9.0 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Beach nearby, beach massages
Papagayo Beach Resort
Jan Thiel
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 217 reviews
The price is €223
includes taxes & fees
27 May - 28 May
Papagayo Beach Resort

About this property

Papagayo Beach Hotel

Catch some rays at the beach or spend the day relaxing at Papagayo Beach Hotel's full-service spa. Then enjoy a meal at one of the hotel's 10 restaurants.
Papagayo Beach Hotel offers 154 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LED televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Papagayo Beach Hotel. During your stay, you're just a quick walk from Kanoa Beach. Free WiFi in public areas, free self parking, and 2 outdoor pools are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with a beachfront location at Papagayo Beach Club, one of the property's 10 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body scrubs, manicures and pedicures, or Thai massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and fitness classes
  • 0.3 mi (0.5 km) from Jan Thiel Beach and 2 mi (3.2 km) from Mambo Beach
  • Airport shuttle service available for a fee
Papagayo Beach Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 10 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a beach bar. WiFi is free in public spaces.

A casino, a terrace, and a vending machine are also featured at the business-friendly Papagayo Beach Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Jan Thiel hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Papagayo Beach Club - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Specialty Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Papagayo Beach Bar - This bar serves light fare only. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 10 AM to 6 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 28 for adults and USD 14 for children
  • 10 restaurants
  • 4 bars/lounges
  • A beach bar

Restaurants on site

  • Papagayo Beach Bar
  • Papagayo Beach Club
  • Specialty Restaurant

Things to do

  • 142 slot machines
  • 2 outdoor pools
  • 8 gaming tables
  • Bingo
  • Casino (5,920 square foot of space)
  • Fitness classes
  • Full-service spa
  • Health club
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Papagayo Beach Hotel

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 14 for children
  • Airport shuttle fee: USD 110 per room (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Papagayo Beach Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Papagayo Beach Hotel Adults Jan Thiel
Papagayo Beach Hotel Adults
Papagayo Beach Adults Jan Thiel
Papagayo Beach Adults
Papagayo Beach Hotel Jan Thiel
Papagayo Beach Jan Thiel
Papagayo Beach
Papagayo Beach Hotel Adults only
Papagayo Beach Design Hotel
Papagayo Beach Hotel Hotel
Papagayo Beach Hotel Jan Thiel
Papagayo Beach Hotel Hotel Jan Thiel

Papagayo Beach Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 272 out of 596 reviews
Rating 8 - Good. 220 out of 596 reviews
Rating 6 - Okay. 60 out of 596 reviews
Rating 4 - Poor. 30 out of 596 reviews
Rating 2 - Terrible. 14 out of 596 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Felicia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel! Great customer service
Stayed 2 nights in Feb 2026

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing! Met us at the car, grabbed our bags for us, walked us to the counter and even offered us a cold towel to refresh ourselves! Check in was smooth and quick and they walked us to our room, told us where we could park and made sure we were happy with the room before leaving us. Room was spotless!! We told them it was our honeymoon and they had a bottle of wine waiting for us in the room. The stay was amazing! Tons of stuff to do around the hotel. Definitely will be back! 100% recommend to anyone looking for a relaxing stay in paradise
Stayed 7 nights in Jan 2026

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Had a great time. Will stay again. Only complaint was we had to haul our luggage quite aways with no cart or help.
Stayed 4 nights in Jan 2026

10/10 Excellent

Stanley

Stayed 4 nights in Jan 2026

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
Really good location and good vibes
Stayed 4 nights in Jan 2026

10/10 Excellent

Deandrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this property. I would stay there again. Parking convenient good restaurants and amenities. Only down is room needs more light.
Stayed 8 nights in Dec 2025

8/10 Good

Roger

Liked: Property conditions & facilities, room comfort
Breakfast wasn’t very fresh. Staff was good parking was good
Stayed 7 nights in Dec 2025

6/10 Okay

Everton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
(+): Excellent staff; clean scented rooms; clean grounds; very good breakfast buffet; efficient and helpful staff in maintenance and at front desk. I asked for a tour of the property, so i can recommend the property, and i got a very nice tour. (-): The property is ok. I have been in two rooms and they were scented with a different fragrance in each room. I didn't reserve a fragrant room. Its not healthy for me to sleep 8 hrs inhaling anything other than oxygen. In about 15 minutes my nose become desensitized to the fragrance and only when you go outside and return do you realize that the scent is still there. This olfactory fatigue is a no no for me, not to mention that when i got home, my clothes was infused with that fragrance. .. I tried the restaurant's bar and ordered 'jerk chicken bowl' and 'grilled seabass'. I got a tea cup size of rice and twelve popcorn size pieces of plain chicken...not jerk chicken. The price point is 31.50 naf. The grilled sea bass dish was a tea cup of rice, tea cup of greens, and small pieces of a white fish covered with a white sauce. The fish wasn't grilled. The price point 42 naf. See image of receipt above. The price points for both items didn't match the portions, quality or taste. This is unacceptable. The hotel needs more labeling on the buildings or the cobblestone. I was lost three times finding my way back to block 7...and i wasn't the only one. Its an excellent place, for folks 25 to 45 years old..its an active space, IMHO.
Stayed 2 nights in Dec 2025

6/10 Okay

Joshawa

Disliked: Staff & service
Staff not as friendly and or accommodating as expected.
Stayed 3 nights in Nov 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit to the property and we still love it. Great views, lots of food options and you really don’t need to ever leave because there’s always something to do there.
Stayed 5 nights in Nov 2025

8/10 Good

Jose Enrique

Stayed 2 nights in Nov 2025

8/10 Good

RANDALL

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

John, Plainfield

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was outdated and not as clean as it should’ve been. There are no elevators so we were going up and down 3-4 flights of stairs daily and with luggage. A staff member did help to bring bags up upon arriving. Other than that, our stay was fantastic!! Nice staff. Beautiful salt water pool with plenty of lounge seating. Several restaurants, shops and casino a few steps away! Super convenient and lively without being noisy. After 10pm things really settled down in the area. Great experience. Would highly recommend
Stayed 4 nights in Oct 2025

8/10 Good

Janel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good for me except the food
Stayed 4 nights in Oct 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely vacation destination.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tanja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The rooms were modern, clean, and comfortable. Breakfast was excellent with plenty of options, and the beach club was definitely a highlight. The only thing that could be improved was the check-in process, which was a bit slow and not very organized. But overall, the hotel is great, and we would definitely stay here again!
Stayed 2 nights in Oct 2025

6/10 Okay

Luis

Liked: Staff & service, amenities, property conditions & facilities
I arrived September 17 stayed 8 nights nice receptionist very informative and easy to check in , property beach front access with a private pool also the one day before I left I noticed a little hidden beach access by the private pool , also nice ocean beach pool with a great bar and beach club they do nice drinks and spectacular sunsets , also there is a small supermarket just beside the hotel premises where I could get and adapter for my iPhone since it’s only European connections in the room plus they have a variety of drinks fruits snacks etc, hotel has its own restaurant papagayo beach club breakfast were great dinner only once was average , also they are several restaurants among of them I tried Zanzibar was ok , tintos was good also there is a shopping plaza where there was a great smoothie and snacks shop also saw a casino but did not go and a bar where they play music on Thursdays nights tried to go Friday but was closed also several restaurants near by of course you gotta drive among of them brisa do mar which was excellent if you into seafood , now about my room I just choose a patio view but upon arriving no privacy saw cars parked in front of my room never used the patio anyways but room is too dark one of the lights above the bed was out I called in said someone will check never got them fixed while over there , sometimes I felt a drop of water on my face was from the ac unit not great , the cleaning average they can do better
Stayed 8 nights in Sep 2025

10/10 Excellent

Emmanuel

Stayed 6 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice , calm and relaxing
Stayed 3 nights in Sep 2025

10/10 Excellent

nestor

Stayed 2 nights in Sep 2025

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views!!
Stayed 2 nights in Aug 2025

6/10 Okay

Chaunee

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The property itself is beautiful with well-kept grounds, a great saltwater pool, and stunning ocean views. Parking was free and convenient, and the nearby plaza and grocery store were helpful. Unfortunately, the rooms were poorly lit, bathrooms showed discoloration and weren’t properly cleaned, and service was inconsistent at best. I often felt like I had to plead for solutions and was even debated with over issues that should have been resolved quickly. While a few staff members (Mark, Nedra, and Minako) were wonderful, overall hospitality felt uneven, and as a Black American traveler, I noticed others received better treatment. The final disappointment was having to drag my own bags down nearly five flights of stairs at check-out because no bellman was available. Beautiful views, but not an experience I’d return to or recommend.
Stayed 5 nights in Jul 2025

6/10 Okay

Shereese

Disliked: Staff & service, amenities
Property grounds were ok but sand around rooms could have been cleaned, there were a lot of birds and iguanas looking for shade right in front of the rooms, the bed was motel vibes , hard with cheap bedding, if you sat a drink down and walked away , you would return to find it covered with little ants , there are no elevators for beachfront rooms which are more like beach view , so you will have to drag luggage up or down, staff aren’t the friendliest , food is mid mostly , it’s boring , no real entertainment on the resort, I wouldn’t recommend this for American POC, I was charged 6 dollars at the end for 3 local calls , you have to go back up the hill for ice, they require you to ask for a gym pass daily at the front desk, beach towels are initially left at your room, but since I switched rooms I had to go back to reception for beach towels, a lot of work while on vacation , the locals said this resort doesn’t have the best reputation and I should’ve tried the Marriott 😞
Stayed 6 nights in Aug 2025

10/10 Excellent

kesha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent dinner was great
Stayed 1 night in Aug 2025

4/10 Poor

Newton

Stayed 2 nights in Jul 2025