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Swiss-Belhotel Papua

3.5 star property

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Photo gallery for Swiss-Belhotel Papua

A pool with lounge chairs, palm trees, and a view of the sea.
Property video
A modern lounge area with large windows, comfortable seating, and a table with tea and snacks.
A hotel room with a large bed, a desk, a chair, and a view of a body of water.
A spacious lobby with multiple seating areas, large windows offering views of a body of water and distant mountains, and modern lighting fixtures.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Pusat Bisnis Jayapura Jalan Pasifik, Permai, Jayapura, Papua, 99112
  • Place, Mandala Stadium
    ‪3 min drive‬
  • Place, Golf Kodam IV Cendrawisih
    ‪9 min drive‬
  • Place, Pantai Base G
    ‪13 min drive‬
  • Airport, Jayapura (DJJ-Sentani)
    ‪99 min drive‬

Room options

View all photos for Superior Double

A hotel room with a bed, desk, chair, and a view of a mountain.

Superior Double

  • City view
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Regular Double 

A hotel room with a bed, desk, chair, and a TV displaying the hotel name.

Deluxe Regular Double 

  • Sea view
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Balcony

A hotel room with a large bed, a desk, a chair, a TV, and a view of the sea.

Deluxe Balcony

  • Sea view
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Deluxe

A hotel room with a large bed, a desk, a chair, and a view of a body of water.

Grand Deluxe

  • Sea view
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Regular Twin

A hotel room with two beds, a desk, a chair, and a view of the sea.

Deluxe Regular Twin

  • Sea view
  • 27 sq m
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Suite (Hill View)

A hotel room with a bed, desk, chair, and a view of the outdoors.

Executive Suite (Hill View)

  • Hill view
  • 41 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Suite (Sea View)

A hotel room with a bed, sofa, armchair, coffee table, and a view of the sea.

Executive Suite (Sea View)

  • Sea view
  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a small table, a lamp, and a view of a cityscape.

Superior Twin Room

  • City view
  • 27 sq m
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Suite (Balcony)

A hotel room with a bed, sofa, two armchairs, a coffee table, and a view of the city.

Executive Suite (Balcony)

  • Sea view
  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Business Suite

A hotel room with a large bed, a TV, a desk, and a view of the sea.

Business Suite

  • Sea view
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Presidential Suite

A hotel room with a large bed, a desk, a TV, and a view of the water.

Presidential Suite

  • Sea view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Regular Twin Room

Memory-foam beds, minibar, in-room safe, desk

Deluxe Regular Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, a desk, a chair, a small table, and a TV.

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Mercure Jayapura
Jayapura
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.9 out of 5, Good, 6 reviews
The price is €26
includes taxes & fees
26 Aug - 27 Aug
Mercure Jayapura

About this property

Swiss-Belhotel Papua

Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area.
Swiss-Belhotel Papua offers 153 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature memory foam mattresses. LED televisions come with premium satellite channels and pay movies. Bathrooms include slippers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Swiss-Belhotel Papua, you'll be within walking distance of Jayapura Ferry Terminal. Free WiFi in public areas, free self parking, and a free shopping center shuttle are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 12 minutes by foot from Jayapura Ferry Terminal and a 4-minute drive from Mandala Stadium
  • Free shopping center shuttle service
Swiss-Belhotel Papua offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Swiss-Belhotel Papua. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Jayapura hotel.

Cartenz Swiss-Cafe - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cartenz Swiss-Cafe

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Body treatments
  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-Belhotel Papua

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 55110, 0220302170789
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belhotel Papua
Swiss-Belhotel Papua Hotel
Swiss-Belhotel Papua Hotel Jayapura
Swiss-Belhotel Papua Jayapura

Swiss-Belhotel Papua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 41 reviews
Rating 8 - Good. 17 out of 41 reviews
Rating 6 - Okay. 10 out of 41 reviews
Rating 4 - Poor. 4 out of 41 reviews
Rating 2 - Terrible. 2 out of 41 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

William

Disliked: Staff & service, property conditions & facilities
Booked a non smoking room, was given a smoking room as no non smoking rooms available
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

セキュリティが万全

セキュリティがしっかりしている。 朝食のバイキングの品数がとても豊富。 時々タオルやアメニティが揃っていない。 パプア州では最高のサービスと施設だと思う。
Stayed 6 nights in Jul 2022
Verified review

10/10 Excellent

Dadan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very perfect to be me
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Tita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Ini yg kedua kali Menginap disini setelah satu tahun dan selalu pesan kamar balcony dg sea view, rasanya selalu menenangkan menghirup udara segar laut dan mendengar alunan suara air laut,..makanan cukup banyak variasi, receptionist (si cantik asal makasar) sangat ramah, semoga bisa kembali ke papua dan bermalam di swissbel lagi tentunya.
View dr room balcony 527
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Ang

Liked: Property conditions & facilities
Disliked: Staff & service

Sekalipun jelas sudah salah, tidak ada permintaan

Admin yg tidak baik. Harus lebih tertib. Jangan bilang ke pelanggang bahwa kamar belum di bayar, yg sebenarnya sudah. Periksa dan ajar staff lebih teliti.
Stayed 3 nights in Jun 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
ホテルのセーフティーボックスがロック状態で最初から使用出来ず、ホテル側で予備の鍵で開けようとしたがこれも出来ず、満室とのことで部屋の交換も出来ず。結局セーフティボックスを使用出来ないままの滞在となりました。
Stayed 3 nights in Jun 2019
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Amenities
Newly remodeled rooms. Breakfast is good. We were not notified ahead of time that the pool was closed for maintenance. They just told us when we had already checked in. The main reason we chose this hotel over others nearby was for the pool, so it was very disappointing to not be able to swim.
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
petits déj. excellents
Stayed 6 nights in Dec 2018
Verified review

2/10 Terrible

Wong

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Nice restaurant by the sea

Totally unacceptable, walk in guest renjoy 25 % less on room rate from Expedia!
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

ua/wate

Liked: Cleanliness, staff & service, room comfort

Zeer goede ligging in Jayapura

Dit hotel heeft twee gedeelten. De laagbouw is wat ouder en iets gedateerder maar nog steeds erg mooi; de hoogbouw met uitzicht op de baai van Jayapura is geweldig. Dat heeft onze voorkeur gehad. Dat betekent de luxe kamers met sea-view. We vonden het ontbijt wat minder en ook het entertainment in het hotel met eten A la carte wat minder. Er speelde elke avond wel een bandje maar niemand die er naar luistert. Ze spelen dus voor een lege lobby. Desalniettemin een van de beste hotels in Jayapura, zeker wat de ligging betreft, vlakbij allerlei restaurants waar je heerlijke verse vis kunt eten.
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It has the best location of all hotels in Jayapura, by the harbor, in walking distance of many small shops and eateries and a large mall.
Stayed 2 nights in Jan 2018
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Swiss Bel is definitely the nicest hotel in the area and the pool is huge bonus with kids. You will not forget you are staying in a developing country however. But it is safe and in a good location.
Stayed 2 nights in Nov 2017
Verified review

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly staff
Stayed 7 nights in Oct 2017
Verified review

6/10 Okay

Thijs

Liked: Cleanliness
Disliked: Property conditions & facilities

The best of the worst

The hotel needs better airco in some area's Also furniture needs to be replaced..
Verified review

6/10 Okay

Kent

Disliked: Property conditions & facilities

Business Trip

Stay 4 days at here, have been the second time staying here. My very concern that they need to make a major maintenance because I can see mole at the wall and some ceiling are going to broke down. Nice location surround by many restaurant and easy to access for the location. please consider my suggestion because it was one of the best hotel at Jayapura for now.
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Strategic Location

Could not get the normal hotel that I stayed before and most of the hotel in the city were full and the only reasonable one left is Swiss-Bell Hotel. I would say I'm satisfied with the hotel, but the hotel needs to be refurbished. The overall cleanliness needs to be improved. I found that there wasn't enough ventilation in the bathroom, so when I had a hot shower, the whole room was full with steam, luckily it didn't activate the smoke detector. I also found the sink wasn't properly clean, the kettle was dirty and smell, and alot of black marks around the room. The cable TV channels were not according to the lists and the signal was pretty bad. On the positive note, my bed and pillow was comfy. Really, considering the high room rates, I think the management need to start improving their infrastructure and services.
Verified review

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

5 hr d swisbel

staf kurang sigap, respon lambat, kolam Baru buka jm 7, terlalu siang
Verified review

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review at Sentani Jayapura

Great place. I always stay at this hotel when visiting Jayapura.
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Good for a place to sleep and nothing more

The hotel is really outdated and the breakfast was limited. It's the best of all hotels in the city.
Verified review

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Good enjoyed stay.........................
Verified review

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

Weekend getaway

We have stayed at this hotel many times before. Because of its location and its swimming pool, we feel it is the best hotel in Jayapura. It has a nice pool with limited seating, and a small fitness room. We enjoyed eating ikan bakar next door (barbecued fish), watching a movie at the mall (walking distance), doing karaoke across the street, and going to the beach (about 20 minutes away by car). The breakfast is a pretty good buffet with Indonesian and western choices. Parking is limited, if you drive. There is decent street food nearby. The internet was free and seemed to work fine. It was a relaxing time for our family.
Verified review

10/10 Excellent

Yosafat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

kenyaman dan keindahan Swisbell jayapura

Sangat mengasikan dan nyaman buat keluarga dan bisnis kita
Verified review

8/10 Good

Molly

Liked: Staff & service, property conditions & facilities, room comfort

Hotel in Jayapura, near Mall and KFC

Decent Hotel for Papua. We stayed there with 2 young children. The extra bed in the room was helpful. We had an ocean view room which had nice views of the bay and the hills. Easy taxi (mini van on a set route) ride to the Mall and then to KFC. Cheap too. Our family of four could make it all the way to the Mall for less than 50 cents a person. Decent mall with a fun play place for kids on the 4th floor. The pool was nice and had a nice view. Breakfast was pretty good too. We arranged for a taxi driver with the hotel to take us back to the airport in Sentani. Good and punctual and around 35 US dollars. Overall, we plan on staying here again if we are ever in Jayapura.
Verified review

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien situé au bord de la baie.

Très bien situé au bord de la baie, très jolie vue depuis les chambres côté mer. Un peu éloigné du centre ville, mais plus au calme également. Quelques soucis de communication en Anglais à l'accueil.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and location in Jayapura

Great location and setting on the waterfront.