2/10 Terrible
Maurice, Philadelphia
Travelled with family
7 Nov 2025
Disliked: Cleanliness, amenities, property conditions & facilities
The room and the entire building smelled like old mole and the furniture in the lobby and carpet was dirty. When I got to my room after a long drive I took a shower and brush my teeth in the sink, which got stopped up so I called front desk and she said maintenance would have to come in my room. At this time I was showering so I said come later but when I went back to the bathroom it was a puddle of water on the floor. The sink pipes was leaking pretty bad. I had no choice but to call for maintenance. When he arrived he brought in this loud dirty vacuum which was very loud by the way, keep in mind I just wanted to shower and sleep. So while he begin vacuuming he had another guy come in and was on the floor on his back trying to fix whatever was leaking. I had already asked for a different room calling from the room phone the front desk said they were sold out. I then called from my cell just to see if they had any rooms, she then said they do, I then explained that I was a current guest and was told y’all were sold out. After all that she then proceeded to give me another room but only had one bed and I needed two because I didn’t want to share a bed with my guest. Since that was the only option I had to take it or stay in the room with men working on the floor trying to fix the leak. I never experienced that in my life. I will not be returning to this hotel
Maurice
Stayed 1 night in Nov 2025
