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Jerusalem Hotel

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Photo gallery for Jerusalem Hotel

Property entrance
Lobby sitting area
Queens Double Room
Happy Family Room
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Antar Ben Shaddad Street No. 15, Jerusalem, 91191
  • Church of the Holy Sepulchre
    ‪8 min walk‬
  • Al-Aqsa Mosque
    ‪14 min walk‬
  • Western Wall
    ‪14 min walk‬
  • Tel Aviv (TLV-Ben Gurion)
    ‪44 min drive‬

Room options

View all photos for Queens Double Room

Queens Double Room

Queens Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Happy Family Room

Happy Family Room

Happy Family Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 5
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Happy twin Room

Happy twin Room

Happy twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Cozy Family Rooms

Cozy Family Rooms

Cozy Family Rooms

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 5
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Cozy twin Room

Cozy twin Room

Cozy twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Kings Double Room

Kings Double Room

Kings Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

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Property entrance

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4.4 out of 5, Excellent, 102 reviews
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About this property

Jerusalem Hotel

Hotel with a restaurant, steps from Garden Tomb
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a refrigerator in a common area, and a business center.
Jerusalem Hotel offers 14 air-conditioned accommodations with tablet computers and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Jerusalem Hotel. During your stay, you're just a quick walk from Garden Tomb. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Middle Eastern cuisine while dining at The Garden Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Garden Tomb and French School of Biblical and Archeological Research
  • Airport drop-off shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, a meeting room, and coworking spaces.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Jerusalem Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of Jerusalem Hotel was completed in November 2021.

Smoking is allowed in designated areas at this Jerusalem hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
The Garden Restaurant - This restaurant specializes in Middle Eastern cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Parking on site (ILS 25 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: ILS 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Restaurant

Things to do

  • Art gallery
  • Books
  • Evening entertainment
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Built in 1890
  • Designated smoking areas
  • Renovated entire property - November 2021
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films
  • Tablet computer

Food and drink

  • Electric kettle
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jerusalem Hotel

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ILS 50 per person
  • Airport shuttle fee: ILS 65 per person
  • Self parking fee: ILS 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Jerusalem Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Jerusalem
Jerusalem Hotel
Jerusalem Hotel Hotel
Jerusalem Hotel Jerusalem
Jerusalem Hotel Hotel Jerusalem

Jerusalem Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 195 reviews
Rating 8 - Good. 54 out of 195 reviews
Rating 6 - Okay. 15 out of 195 reviews
Rating 4 - Poor. 6 out of 195 reviews
Rating 2 - Terrible. 1 out of 195 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tamam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Blend of Tradition and Hospitality!!

Staying at the Jerusalem Hotel was truly an unforgettable experience. From the moment I stepped through the door, I was struck by the warmth and charm that radiates from every corner of the building. The rooms are a beautiful homage to old Jerusalem traditions, with authentic stonework, handcrafted furniture, and elegant textiles that reflect the city’s rich cultural heritage. It felt like stepping back in time while still enjoying all the modern comforts. The on-site restaurant was equally impressive. The food was delicious—fresh, flavorful, and full of local character. What made it even more special was the staff: friendly, attentive, and clearly proud of the history and spirit of the place. Every meal felt like a personal invitation to experience Jerusalem’s hospitality. A special mention must go to the hotel’s manager, whose professionalism and warmth were evident in every detail of the stay. Their thoughtful leadership shows in how smoothly the hotel runs and in the genuinely welcoming atmosphere created for every guest
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give Jerusalem Hotel 6 out 5 stars if I could. Raed waited up past 2 am just to make sure I got to the property safely! The food was absolutely amazing. The decour was fantastic. And the location is right where you want to be, just minutes away from old city Jerusalem by foot! The staff are very helpful, and answer questions you will likely have about the area. I cannot picture staying in Jerusalem any other way.
Stayed 2 nights in Apr 2025

10/10 Excellent

Edgar Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space itself is gorgeous. The staff is very kind and helpful. The hotel is walking distance from Damascus gate and the main bus station.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles, Jericho

Stayed 1 night in Mar 2025

6/10 Okay

Joseph

Business traveller
Liked: Staff & service, room comfort

East Jerusalem stay

The hotel is quaint but in need of modernisation. Helpful owner and staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel Experience! Highly Recommended.

Originally one two the wrong hotel address and was upset because I thought we were left in the cold. Once we were able to confirm our reservation, we were guided to the correct hotel. What an absolutely lovely place to stay. They took great care of us. we had wine and refreshments in the hotel restaurant. The archetecture of this grand place took me back a century or two. Beautiful antique furniture with modern amenities, great customer service and the breakfast buffet was a real treat, full with many items related to the Palestinian culture, to order eggs etc. The family owned business is just walking distance to the Old City, literally one block away, with many markets, and side vendors. The hotel owner was knowledgeable of culture, history, and hospitality. Needless to say, I will stay at this hotel the next time I'm in Jerusalem. Highly recommend this place.
Stayed 2 nights in Feb 2025

2/10 Terrible

wilson

Stayed 3 nights in Nov 2024

10/10 Excellent

Henry

Stayed 2 nights in Jun 2024

8/10 Good

lauren

Liked: Cleanliness, staff & service, property conditions & facilities
I love historic hotels such as this one. Everything is clean and atmospheric ,I liked my room very much. The attached restaurant serves nightly specialtes of local recipes. On the expensive side though I've found all dining in Israel is relatively expensive compared with Europe and other countries. The location is excellent next to Garden Tomb and easily walkable to Damascus Gate. Helpful owner. Breakfast included. Recommended and would stay again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jan 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
International intrigue, smaller and personal. No large tour groups but more intimate and historical atmosphere. Close walking distance to the Damascus Gate of the old city.
Stayed 3 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Staff

Great Staff, quite helpful and very protective of their guests.
Stayed 3 nights in Oct 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very kind and very accommodating. Excellent service!
Stayed 1 night in Oct 2023

10/10 Excellent

Maria, Haymarket

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with a homey feel. Staff are very friendly and willing to help. I would definitely recommend this hotel to my friends. My only comment would be on the bath towels, they could get newer ones. Room and bathroom were very clean and welcoming. We were able to walk to the old city, even late at night and felt very safe. We found nice local restaurants with Awesome food, even a little convenience store open late where we could buy snacks.
Stayed 1 night in Sep 2023

8/10 Good

Anarela, Houston

Liked: Staff & service
Chef, restaurant people was amazing! The boy who help me get my luggage was great!

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Angel

Travelled with partner
Liked: Amenities
The Jerusalem Hotel is a smaller boutique hotel, very clean, awesome staff that would go out of their way to offer their guest a nice experience. There also a very good restaurant on the property with some of the better food We had experienced in Jerusalem.
Stayed 5 nights in Aug 2023

10/10 Excellent

Dean Hayden

Stayed 1 night in Apr 2023

10/10 Excellent

sherry-lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place-- absolutely charming, perfect location less than 5 minutes by foot to Damascus Gate... The staff were kind and generous, the breakfast was just delicious and full of options, the room was magical with such a cozy bed and beautiful linens. I will return with family for sure. Thank you so much!
Stayed 2 nights in Aug 2023

8/10 Good

Diane

Stayed 6 nights in Jul 2023

10/10 Excellent

Keith, Katy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this property. It is walking distance from the old city and the staff were superb. It was very clean and we were very impressed with our stay. They even played Happy Birthday to my wife during breakfast and gave her a necklace. Juliet was so nice and friendly. We highly recommend staying here.
Stayed 4 nights in Jul 2023

10/10 Excellent

Aurangzeb

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent people
Stayed 4 nights in Jul 2023

10/10 Excellent

Nadia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well-maintained. Rooms have old-world charm. Convenient and easy to get to all areas of Jerusalem by foot or local transportation. Restaurant has good quality food and service. The hotel is across from a bus terminal but there is a minimal amount of noise.
Stayed 2 nights in Jun 2023

8/10 Good

Isuta

Travelled with partner
Liked: Cleanliness, staff & service
good location, close to the gate. great traditional building. decent buffet breakfast. wifi is basically non functional in the room.
Stayed 3 nights in Jun 2023