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Jerusalem Hotel

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Property entrance
Happy Family Room | Balcony
A stone-walled room with two beds, a small table, and a window with curtains.
Single Room
A cozy room with a large arched window, wooden furniture, and various potted plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Antar Ben Shaddad Street No. 15, Jerusalem, 91191
  • Place, Garden Tomb
    ‪2 min walk‬
  • Place, Damascus Gate
    ‪3 min walk‬
  • Place, Church of the Holy Sepulchre
    ‪8 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪54 min drive‬

Room options

View all photos for Kings Double Room

Kings Double Room

Kings Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Queens Double Room

Queens Double Room

Queens Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Happy Family Room

Happy Family Room

Happy Family Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Cozy Family Rooms

A traditional room with stone walls, a bed with a wooden headboard, two armchairs, a table, and a hanging light fixture.

Cozy Family Rooms

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Happy twin Room

A traditional room with a stone wall, a flat-screen TV mounted on the wall, a chandelier, a bed with a patterned bedspread, and a wooden dresser.

Happy twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Cozy twin Room

Cozy twin Room

Cozy twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Jerusalem Hotel

This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a refrigerator in a common area, and a business center.
Jerusalem Hotel offers 14 air-conditioned accommodations with tablet computers and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Jerusalem Hotel. During your stay, you're just a quick walk from Garden Tomb. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Middle Eastern cuisine while dining at The Garden Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Garden Tomb and French School of Biblical and Archeological Research
  • Airport drop-off shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, a meeting room, and coworking spaces.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Jerusalem Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Jerusalem hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
The Garden Restaurant - This restaurant specializes in Middle Eastern cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Parking on site (ILS 25 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: ILS 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Restaurant

Things to do

  • Art gallery
  • Books
  • Evening entertainment
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Built in 1890
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films
  • Tablet computer

Food and drink

  • Electric kettle
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jerusalem Hotel

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ILS 50 per person
  • Airport shuttle fee: ILS 65 per person
  • Self parking fee: ILS 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Jerusalem Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Jerusalem
Jerusalem Hotel
Jerusalem Hotel Hotel
Jerusalem Hotel Jerusalem
Jerusalem Hotel Hotel Jerusalem

Jerusalem Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 135 out of 211 reviews
Rating 8 - Good. 54 out of 211 reviews
Rating 6 - Okay. 15 out of 211 reviews
Rating 4 - Poor. 6 out of 211 reviews
Rating 2 - Terrible. 1 out of 211 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Everything great, wonderful place and people
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, amenities
Amazing owner and great staffs!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Host helpful with services and info restaurant had great food very convenient location especially for old Jerusalem
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was extremely kind and friendly and helpful. Breakfast was delicious, with so many different tastes.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, amenities
It was absolutely great! I would stay here in a heartbeat.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Samy

Liked: Cleanliness, staff & service, property conditions & facilities
Great family run small hotel front of the gates Nice small busy restaurant on site Everyone is family working there
Verified

10/10 Excellent

Mousa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully preserved building, great staff
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible breakfast with the most delicious dates, manaeesh, hummus, Arabic coffee and so many more yummy things. Perfect meal to fight jet lag. Super clean room, convenient location and family run. Can’t recommend enough. And I really wish my stay was longer.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Jerusalem Hotel is a historical hotel. It’s beautiful, the room that we stayed in is very roomy. Most importantly the staff both in the hotel and restaurant are super nice. The food in the restaurant is great as well.
Stayed 5 nights in Mar 2023
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Property was located very close to the city gates of old Jerusalem. Also a nice restaurant on the property.
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Angel

Liked: Amenities
The Jerusalem Hotel is a smaller boutique hotel, very clean, awesome staff that would go out of their way to offer their guest a nice experience. There also a very good restaurant on the property with some of the better food We had experienced in Jerusalem.
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Staff

Great Staff, quite helpful and very protective of their guests.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Edgar Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space itself is gorgeous. The staff is very kind and helpful. The hotel is walking distance from Damascus gate and the main bus station.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jainab

Liked: Amenities, property conditions & facilities
Location was great, very accessible to the old city. Felt like home away from home. The food in the restaurant was delicious, very fresh and hearty, recommend dinner there. One thing we had a lot of ants in our room, which ciuld be mitigated by covering gaps in doors and windows. Also I understand its an old property but there are things that can be done about the general cleaniless and mould in bathrooms.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very kind and very accommodating. Excellent service!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Family run hotel, very nice restaurant with good menu and very close to the old city of Jerusalem through Damascus Gate. Also close to shops and ATM. Highly recommend.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff (including owner) were supremely helpful and engaged. Can’t ask for a better location.
Verified

6/10 Okay

Joseph

Liked: Staff & service, room comfort

East Jerusalem stay

The hotel is quaint but in need of modernisation. Helpful owner and staff
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Fedaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family a wonderful stay at this boutique hotel in Jerusalem. The building itself is full of history and charm, giving a truly authentic experience. Everything was spotless and well-kept, and the atmosphere felt warm and welcoming. The staff were incredibly friendly, and the owners went above and beyond to make sure every detail of our stay was perfect. Their hospitality made us feel like family. I would highly recommend this hotel to anyone visiting Jerusalem! We can’t wait until our next visit.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Embla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful stay!

We had a beautiful stay at the hotel! They were very helpful, and the hotel was way beyond our expectations. The breakfast was delicious! We were four people sharing a family room, and it was just what we needed. Would definitely recommend to support this Palestinian hotel!
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A step back in time. Truly a Jerusalem treasure!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed 1 night but loved everything about this hotel. Gorgeous hotel, gorgeous room, fantastic shower, lovely staff, lovely food. 2 minute walk to the old city. Can’t wait to return!
Stayed 1 night in Jun 2023
Verified

8/10 Good

Sharon

Liked: Cleanliness
Genuine staff always ready to help whenever needed . Excellent location . Room was great
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Aurangzeb

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent people
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Brian J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Classic New Jerusalem Hotel

Great food. Great customer service. Very comfortable bed. Nice bathroom. Loved it.
Stayed 2 nights in Feb 2023