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New Metropole Hotel

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Photo gallery for New Metropole Hotel

Exterior
Lobby sitting area
Superior Double Room
Reception
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
8, Salah Ed-Din St., Jerusalem
  • Place, Damascus Gate
    ‪7 min walk‬
  • Place, Mount of Olives
    ‪10 min walk‬
  • Place, Western Wall
    ‪15 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪55 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • City view
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Single Room

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Quadruple Room

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About this property

New Metropole Hotel

Along with a restaurant, this hotel has a rooftop terrace and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, concierge services, and dry cleaning.
New Metropole Hotel offers 25 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Jerusalem hotel provides complimentary wireless Internet access. Microwaves and hair dryers can be requested. Housekeeping is provided daily.

During your stay at New Metropole Hotel, you're just a quick walk from Herod's Gate. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Herod's Gate and 14 minutes by foot from Western Wall
  • Airport and local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi. You'll find a business center on site. An airport shuttle (available on request) and an area shuttle are available for a fee. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly New Metropole Hotel.

Smoking is allowed in designated areas at this 3-star Jerusalem hotel.

Guests are served free buffet breakfast daily from 7 AM to 9 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) on request
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM to 9 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room cot
  • In-room refrigerator
  • Microwave on request
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Rooftop terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
New Metropole Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

New Metropole Hotel Jerusalem
New Metropole Hotel
New Metropole Jerusalem
New Metropole
New Metropole Hotel Hotel
New Metropole Hotel Jerusalem
New Metropole Hotel Hotel Jerusalem

New Metropole Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 21 reviews
Rating 8 - Good. 8 out of 21 reviews
Rating 6 - Okay. 4 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

7.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

shelenaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very welcoming and hospitable. Catered for our needs especially as I had very little children.
Stayed 4 nights in Feb 2018
Verified

10/10 Excellent

Leisure Tourist

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near old city

Stayed for about two weeks. Immediately outside of old city. Friendly and helpful staff. Good clean place to stay.
Stayed 11 nights in Jun 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Too noisy, duty.

Very BAD experience this hotel is duty. The bathroom was yellow in the bottom of the shower.
Stayed 6 nights in Jun 2017
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The hotel staff were friendly, very helpful, and always available. The location was excellent. We could see the old town from our room, and we were a few doors down from the police station. The breakfast was decent. The only complaint is that the wifi was weak and unreliable, and the shower was extremely moldy.
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très accueillant par son personnel.

Très belle expérience dans ce hôtel se trouvant à un pas de la vieille ville, ce qui est très pratique. Excellent rapport qualité prix. Hôtel renouvelé, chambre moderne très propre. Petit déjeuner varié. Personnel particulièrement accueillant. A l'hôtel vous pouvez organiser un tour et la navette pour aller à l'aéroport.
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Motel close to sites

The hotel room is pretty basic, but the staff is very friendly. The location is convenient to the old city but is very much East Jerusalem.
Verified

10/10 Excellent

Kathleen D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quiet hotel and near the Holy Land

my experience at this hotel was very pleasant and employees are very nice.
Verified

4/10 Poor

Tina

Disliked: Cleanliness, property conditions & facilities, room comfort
Für eine Nacht machbar. Mitarbeiter waren sehr freundlich.
Verified

10/10 Excellent

Aymane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Chambres correctes, proximité des lieux touristiques, personnel très sympathique et disponible, bon petit déjeuner.
Verified

6/10 Okay

Sigitas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Low price, same comfort.

Great location, a few hundred meters from the old town. Budget price, which means you can't expect a five star room. This is what I found uncomfortable: - Cold water flow was extremely weak, hence only hot water in the tap. - TV has about 40 channels, ALL of them in Arabic. Hence, the hotel is only suitable for either Arabic speakers or TV enemies. - No chairs in the room. So you put your laptop on the table, switch it on, and operate it while standing by the table. Or you put everything on the bed. - Windows and doors are not sound proof. The window of my room looked into the street, and all the noise from the busy street came through. As well as through the door from the hotel's corridor.
Verified

8/10 Good

Hasina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel because near to the old town .

I have just got back staying in this hotel for 8 nights. The location was great , easy to walk to the old city. Plenty of shops around. Our room on the 5th floor was nice with a balcony . Staff were great and breakfast was good.we would go again.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staff!

Comfortable rooms a few steps from Herod's gate. Great breakfast and coffee machine. Staff went out of their way to accommodate us. Stay here for sure!
Verified

8/10 Good

Shiesjaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the old city and bus station

very kind staf, helpfull with providing information and tips.
Verified

6/10 Okay

JP

Liked: Cleanliness, staff & service

It did the trick to visit Jerusalem

The location of the hotel is excellent, it's pretty much in front of Herod'gate and about 5 minutes from Damascus gate. You can start the Via Dolorosa from both gates. The staff has excellent customer service specially Kifah which went above and beyond all the time! The location is safe, there is a police station on the corner. I will definitely recommend this hotel if you are on a tight budget but yet you want a clean place to stay with great breakfast.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel ist in die Jahre gekommen, Dusche defekt, wurde repariert, Badezimmer verströmte üblen Geruch,Zimmer war feucht, Frühstück war akzeptabel, Hotel liegt im arabischen Teil Jerusalems, trotzdem wenig Lärm, ich würde es nicht wieder buchen
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

New metropole, Good location

Good location for food places. Clean hotel. Freindly and helpful staff.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good Value

Nice spacious rooms, bathroom very small, reasonable variety for breakfast, very helpful and freindly staff. Good location with food places around.
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice near the Damascus Gate

Lovely place with good size rooms with fridge, kettle and good WiFi. Very friendly and helpful staff. You walk to the Old City and they are lots good restaurants cafes and book shops nearby.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

East Jerusalem, near Herod Gate

This is a small hotel in East Jerusalem, not to be confused with the similarly named Metropole Hotel, which is only a few doors away. I was a little apprehensive when I booked it, even though I had gotten an excellent Expedia "Unreal Deal" rate. However, it served me just fine for my time in Jerusalem. Nothing fancy, but more than reasonably functional. The location is in a shopping district near the Old City, quite safe because there is a police station virtually next door. There are several small hotels in the area, lots of shopping. There were a few nearby restaurants, most of which had local styles of food. It's on a one-way street, and taxis had a habit of stopping at the other end of the one-way portion, which meant a short walk rather than being delivered at the door. Because this hotel is in a mainly Palestinian area, most of the signs in the area are in Arabic and English, rather than Hebrew. TV appeared to be a Saudi cable or satellite feed, but there were three stations that broadcast in English, including CNN. Breakfast was decent. They told me that it was from 7 to 9, although one morning I had to be up before 6 and it was already there and waiting.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities