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Bay and Basin

3.0 star property

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Photo gallery for Bay and Basin

Beach towels
Property grounds
Terrace/patio
Family Twin Room
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
4 Paradise Beach Road, Sanctuary Point, NSW, 2540
  • Place, Saint Georges Basin Country Club
    ‪3 min walk‬
  • Place, Paradise Beach Reserve
    ‪14 min walk‬
  • Place, Jervis Bay
    ‪10 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Twin Room

Family Twin Room

Family Twin Room

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premium Apartment, 1 King Bed with Sofa bed, Non Smoking

Premium Apartment, 1 King Bed with Sofa bed, Non Smoking

Premium Apartment, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Park view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Bay and Basin

Motel with free parking, in the vicinity of Collingwood Beach
Along with a snack bar/deli, this smoke-free motel has a business center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a library, express check-in, and express check-out are onsite. Housekeeping is available on request.
Bay and Basin offers 8 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Bay and Basin, you're just a quick walk from Saint Georges Basin Country Club. You'll find features like free WiFi in public areas and free self parking, plus a snack bar/deli. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi
  • Free self parking
  • To-go breakfast served daily for a fee
  • Amenities include a business center, laundry facilities, and Library
  • 7 minutes by car from Collingwood Beach and 8 minutes from Jervis Bay
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a business center on site. A library, tour/ticket assistance, and a garden are also featured at Bay and Basin. Free self parking is available.

This 3-star Sanctuary Point motel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily breakfast to-go available 8:00 AM to 10:00 AM for a fee: AUD 20 per person
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Library

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 2 PM - 6 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: AUD 30 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately AUD 20 per person
  • Pet fee: AUD 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
The front desk at this property is open daily from 2 PM - 6 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bay n Basin Lodge Sanctuary Point
Bay n Basin Sanctuary Point
Bay n Basin
Bay n Basin Lodge
Bay and Basin Motel
Bay and Basin Sanctuary Point
Bay and Basin Motel Sanctuary Point

Bay and Basin Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 86 out of 196 reviews
Rating 8 - Good. 61 out of 196 reviews
Rating 6 - Okay. 26 out of 196 reviews
Rating 4 - Poor. 10 out of 196 reviews
Rating 2 - Terrible. 13 out of 196 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Covienent, nice bathroom, comfortable and secure
Stayed 1 night in Aug 2025

2/10 Terrible

Richard

Confusing Check-in Time Limits

No one was available to open the front door, so I never even got to stay and ended up sleeping the car. The check-in limit online was midnight. Arrived a little after 10pm to find the doors locked and the lights off except for a storage room. Pounded on front door and no one answered. The phone numbers provided on the door do not connect from international telephones. Sent message through hotels.com and no one replied. It is the following morning now, and still haven't heard from anyone. The room was booked early in the afternoon, so there should be enough notice that I was coming. They sent an auto-generated message and I replied to it. Perhaps adjust the check-in limits on-line or give instructions on what to do for later check-ins so people know in advance. Not sense in driving 4 hrs from Canberra to sleep on the side of the road.
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had a lovely stay at Bay and Basin Hotel. The room was cosy and warm with facilities to heat a meal or make a cup of tea or coffee. At night, after a lovely hot shower, I snuggled into bed and watched the large screen tv and it was so quiet outside. I felt very secure but close to everything. Thanks for the lovely break Bay and Basin Hotel 😊I’ll be back.
Stayed 2 nights in Aug 2025

10/10 Excellent

anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Stay here multiple times when in the area for work. Great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Bernaha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, clean great location had the best time
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop near Jervis Bay

Great stop to explore area except for the weather. Good additions in the room like dishes, cutlery wasing up equipment. Fairly priced for area
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was extremely clean, and bed was very comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Katya

Travelled with family
My daughters and I had an excellent stay. The staff were very helpful with information and the room was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even though i only talked with the staff on phone, she was very friendly and welcoming. Me and my family had a great experience and slept comfortably. One of the reason of our trip is to see kangaroos and we are so lucky to see them just around the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Room was extremely comfortable and check in for myself was after hours and I think the lady’s name was Maureen but she was so helpful and wonderfully polite.
Stayed 1 night in Jun 2025

10/10 Excellent

Cristobal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

6/10 Okay

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodation for the price. Could do with better lighting and the king size bed had two mattresses together but they were different mattresses and were a different height unfortunately.
Stayed 1 night in Jun 2025

10/10 Excellent

shih chien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good and satiafies
Stayed 2 nights in Jun 2025

8/10 Good

Ragupathy

Travelled with family and small children
Liked: Cleanliness
Nice sunlight
Stayed 1 night in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the country club and in a convenient area with the local customer base i have in the area.
Stayed 1 night in May 2025

4/10 Poor

Joao

Stayed 1 night in May 2025

2/10 Terrible

Elly

Stayed 2 nights in Apr 2025

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have a pleasant stay at Bay and Basin in Sanctuary Point. The staff are super nice and helpful. Beds are comfortable and rooms are spacious. Super chuffed that we also got a room upgrade. Would definitely recommend this motel!
Stayed 1 night in May 2025

8/10 Good

Warwick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in was a phone call and vocal instructions on how to access the property and room never saw a staff member or person and so any problems couldn't be relayed and was a bit painful waiting till after 2 pm before you could even call the owner or manager.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sherryn

Travelled with pets, Travelled with partner
Liked: Amenities
Great position with country club across the road with excellent meals clean and comfortable - great for our 1 night stay - bed was comfortable and shower was good too Good food at the local coffee shop
Stayed 1 night in Apr 2025

6/10 Okay

Yasmine

Liked: Cleanliness, staff & service, amenities
Not bad. Clean. Might not book again as i got scared going there as i did not see there are employees onsite.
Stayed 1 night in Apr 2025