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Resort One Hotel

3.5 star property

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Photo gallery for Resort One Hotel

Hot springs
Elite Double Room, 1 King Bed
Property grounds
Indoor spa tub
Coffee shop

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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No.159, Sec. 2, Jhongshan Rd., Jiaoxi, Yilan County, 262
  • Place, Jiaosi Hot Springs
    ‪3 min walk‬
  • Place, Jiaoxi Hot Spring Visitor Center
    ‪5 min walk‬
  • Place, Tangweigou Hot Springs Park
    ‪6 min walk‬
  • Airport, Taipei (TSA-Songshan)
    ‪76 min drive‬

Room options

View all photos for Elite Twin Room, 2 Single Beds

Elite Twin Room, 2 Single Beds

Elite Twin Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Elite Quadruple Room, 2 Double Beds

Elite Quadruple Room, 2 Double Beds

Elite Quadruple Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Double Room, 1 King Bed

Elite Double Room, 1 King Bed

Elite Double Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Snow Mountain Double Spring Double Room

In-room safe, soundproofing, free cots/infant beds, free WiFi

Snow Mountain Double Spring Double Room

  • Sleeps 2

View all photos for Snow Mountain Double Spring Twin Room

In-room safe, soundproofing, free cots/infant beds, free WiFi

Snow Mountain Double Spring Twin Room

  • Sleeps 2

View all photos for Snow Mountain Double Spring Quadruple Room

In-room safe, soundproofing, free cots/infant beds, free WiFi

Snow Mountain Double Spring Quadruple Room

  • Sleeps 4

Similar properties

Property amenity
Art Spa Hotel
  • Breakfast included
  • Spa
  • Water slide
  • Parking included
4.3 out of 5, Excellent, 198 reviews
The price is €126
includes taxes & fees
1 Mar - 2 Mar
Art Spa Hotel

About this property

Resort One Hotel

A full-service spa, free water park access, and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, a conference center, and massage/treatment rooms.
Resort One Hotel offers 54 accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. This Jiaoxi hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Hot springs and a complimentary water park with waterslides are featured at the hotel. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages and body treatments.

There are indoor hot springs and outdoor hot springs open between 8:30 AM and 10:00 PM. The temperature in the hot springs is set to 40°F.

During your stay at Resort One Hotel, you're just a quick walk from Jiaosi Hot Springs. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Chinese cuisine while dining at Coco Hut Restaurant
  • Splash around at the free water park with a waterslide
  • Treat yourself to deep-tissue massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes hot springs, a steam room, and a sauna
  • Just a 5-minute walk from Jiaosi Hot Springs and 4 minutes by foot from Tangweigou Hot Springs Park
  • Airport shuttle service available for a fee
Resort One Hotel offers its guests a full-service spa, hot springs, and a complimentary water park. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A sauna, spa services, and a terrace are also featured at the family-friendly Resort One Hotel. Self parking is free.

This 3.5-star Jiaoxi hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Coco Hut Restaurant - This restaurant specializes in Chinese cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A restaurant

Restaurants on site

  • Coco Hut Restaurant

Things to do

  • Free water park
  • Full-service spa
  • Indoor hot spring
  • Karaoke
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Free water park access
  • In-room cot
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body treatments
  • Deep-tissue massages
  • Hot springs open from 8:30 AM - 10:00 PM
  • Hot springs water temperature - 4 ºC
  • Indoor hot spring
  • Outdoor hot spring
  • Spa treatment rooms

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 2 2026 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Hot springs
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Hot springs
  • Public bath
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 8:30 AM to 10:00 PM.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Resort One Hotel Jiaoxi
One Jiaoxi
Resort One Hotel Hotel
Resort One Hotel Jiaoxi
Resort One Hotel Hotel Jiaoxi

Resort One Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 65 out of 147 reviews
Rating 8 - Good. 56 out of 147 reviews
Rating 6 - Okay. 19 out of 147 reviews
Rating 4 - Poor. 4 out of 147 reviews
Rating 2 - Terrible. 3 out of 147 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alberto, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast! and nutritious. Spa is very well cleaned. I like the selection of hot spring pools.
Stayed 1 night in Sep 2025

6/10 Okay

Arun

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This hotel is a little bit of a bait and switch. It’s actually connected to the art spa hotel next door where the spa and bath is located. The hotel itself is very old and needs updating. The rooms are large, but the bathrooms have the large tub for the hot spring water, but they are not updated and not particularly convenient. The hotel itself smells musty and a little outdated really could use a refresh. The best part was the staff were friendly and easy to work with.
Stayed 2 nights in Dec 2024

10/10 Excellent

CAI WEN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, and interior of property is quite well maintained for an old building. Staff is approachable. Most importantly, we really enjoy the in-room hot tub and comfy bed.
Stayed 1 night in Oct 2024

10/10 Excellent

JIAN YU

Liked: Cleanliness, amenities
A little bit old building
Stayed 1 night in Apr 2024

10/10 Excellent

May

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel, it has great spa facilities and nice rooms, good customer service, and very clean and safe, quiet rooms. The only thing we want to point out is that the hotel is a bit old, some facilities were not working, eg, safe deposit box. Overall we love this hotel and will definitely come back.
Stayed 2 nights in Nov 2023

2/10 Terrible

Shing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend - black mold.

The hotel is centrally located, but many of the photos are old, or of their sister property the Art Spa hotel. There was a weird smell in the room the entire time (and the smells got worse) and there was black mold in the bathtubs. The hotel was probably once nice, but is not kept well and is super outdated. The towels were uncomfortable, and the staff were not very helpful. Their suggested things to do in the area were faded photocopies of photocopies, and only in Mandarin. The noise pollution was also awful. We were at the top floor, and could hear literally everything happening at the street level, and at the adjacent rooms.
Stayed 4 nights in Mar 2023

6/10 Okay

Joel

Stayed 1 night in Aug 2022

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing short stay

This hotel is a fun place to stay. There’s a good amount of signage in English too. It was a good chance to practice my Chinese with the very friendly staff. I picked here because of the water spa which is technically attached to Art Spa hotel. Same company-two hotels-two buildings next to each other. You get 2 initial water spa tickets. There’s even a water slide! Check with them first because 2 days a month, it’s shut down for cleaning. I spent a lot of time relaxing in all the hot tubs and jet pools. I didn’t mind that everyone walking on the side street or sitting on their busses could see me relaxing in the pools. The hotel is just steps away from the train station. Learn the name in Chinese because I don’t think anybody there calls it Resort 1. Inside the rooms are nice heavy wooden furniture, comfortable bed and hot spring tub. I didn’t eat any of the breakfast because it was all traditional Chinese cuisine with little to no western alternatives. Also, I couldn’t read the Chinese descriptions. Overall, I had a good time. Very family friendly.
Stayed 1 night in Dec 2021

10/10 Excellent

matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing
Stayed 2 nights in Mar 2020

8/10 Good

yunyi

Liked: Staff & service, property conditions & facilities, room comfort

Good spa

Spa and hotel is ok.room not very clean.nearby to a lot of spa and restaurant.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely spa and hot springs children waterpark. The waterslide was a hoot. the hotpot place nearby left going out left side across the street called second third ( er san) was fabulous. right next to the train station. awesome.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities

Noisy room!

The room was very noisy from the motor of water-pump and water pipesline at the night, we couldn’t have good rest at all!
Stayed 1 night in Dec 2017

10/10 Excellent

Cat, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel with wonderful outdoor spa

This hotel is close to bus stop and train station with food shop and seven-elevent near by. The staff are nice and the breakfast is just ok. The thing l like most is the outdoor spa. lt has different kinds of massage spa from the top of body to the bottom. And all the degree of the outside spa is around 35-40 which makes us very relax.

8/10 Good

Yun King

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Clean Hotel

Overall is good but a little pricy -- may be due to Saturday and Sunday stay at top floor. Hotel is around 3 minutes walk from train station. Many restaurants and shops nearby. Provided unlimited free access to their waterpark. Spacious bathroom with Hot Spring Water (Claimed).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Well-equiptted room

Room space seems quite small But facilities are good,not only inside and even outside.

6/10 Okay

Peiyu

Stayed 1 night in Nov 2025

8/10 Good

PO CHENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
溫泉戲水區也很不錯
Stayed 1 night in Oct 2025

8/10 Good

HSIEH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐的選擇品項太少，補菜速度太慢，菜色有待加強。
Stayed 1 night in Oct 2025

6/10 Okay

Max

Liked: Cleanliness, staff & service
What I really liked was the the room with a private hot and cold tub and the breakfast buffet!! Unfortunately I was staying while the hotel is clearly being renovated, so I didn’t know that the fitness room was gonna be closed. Which was sad because I was planning to do a workout. The general spa area offers some nice experiences for hot springs and it’s great for kids, too. Is it better than public hot springs in Jiaoxi? No. Everything is definitely older than I thought it would be based on the photos. I would’ve been fine with all of this, but the price was definitely too high given the caveats.
Stayed 1 night in Oct 2025

8/10 Good

KUO HSIANG

Travelled with family
Liked: Cleanliness, room comfort
基本上是衝著溫泉設施來的，住宿的地方比較舊，但也還舒適。位置在礁溪大街上，吃喝都很方便。比較遺憾的是我要在門口暫停卸行李時被一台車擋住車道，打電話請職員幫忙，通常應該至少可以去跟車主協調一下，但他只跟我說他也沒辦法.......下次應該會選擇旁邊的中冠，至少停車場就在大門對面，離設施也近，看起來是同一個老闆
Stayed 1 night in Aug 2025

8/10 Good

HIROKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

HSU

Stayed 1 night in Jul 2025

10/10 Excellent

SHU JUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務品質好，服務人員態度非常好
Stayed 1 night in May 2025

10/10 Excellent

Cammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
已經是第二次入住了, 很好的體驗, 下次再來.
Stayed 1 night in May 2025

4/10 Poor

KUANG YU

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

整體不太佳

雪山跟中冠是同一間，一般服務中等，但雪山的櫃檯服務不佳。對於搞不清楚兩邊設施的客人，櫃檯都隨便帶過。 Spa區的櫃子還要自備硬幣，沒帶錢的人當場沒櫃子可鎖。住宿客人還要自己帶房間的毛巾過去，很麻煩。 優點是房間還算寬敞，有降板浴缸。 早餐的肉鬆基本上就是黃豆粉。
Stayed 1 night in Apr 2025