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City Lodge Hotel Hatfield

3.0 star property

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Photo gallery for City Lodge Hotel Hatfield

Staircase
Reception
In-room safe, desk, soundproofing, free WiFi
Interior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
The Fields, 407 Hilda Street, Pretoria, Gauteng, 0028
  • Place, University of Pretoria
    ‪3 min walk‬
  • Place, Embassy of Sweden
    ‪7 min walk‬
  • Place, Pretoria Urology Hospital
    ‪10 min walk‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 Double Bed, Smoking

In-room safe, desk, soundproofing, free WiFi

Room, 1 Double Bed, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Smoking

In-room safe, desk, soundproofing, free WiFi

Double Room, Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Non Smoking

In-room safe, desk, soundproofing, free WiFi

Double Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Non Smoking

In-room safe, desk, soundproofing, free WiFi

Double Room, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Non Smoking

In-room safe, desk, soundproofing, free WiFi

Double Room, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

In-room safe, desk, soundproofing, free WiFi

Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

In-room safe, desk, soundproofing, free WiFi

Twin Room, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

City Lodge Hotel Hatfield

Hotel in Pretoria with a 24-hour fitness center and an outdoor pool
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a children's pool, and concierge services.
City Lodge Hotel Hatfield offers 184 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bidets, and complimentary toiletries. This Pretoria hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at City Lodge Hotel Hatfield. During your stay, you're just a quick walk from Hatfield Plaza. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekends for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and mountain biking
  • Steps from Hatfield Plaza and 3 minutes by foot from Canadian High Commission
  • Airport shuttle service available for a fee
City Lodge Hotel Hatfield offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly City Lodge Hotel Hatfield. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

For a fee, guests can enjoy full breakfast on weekends from 7 AM and 10 AM.
City Lodge Hotel Hatfield has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Weekend full breakfast available 7 AM to 10 AM for a fee: ZAR 130 to 160 for adults and ZAR 25 to 60 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Mountain biking
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at City Lodge Hotel Hatfield

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 130 to 160 for adults, and ZAR 25 to 60 for children
  • Airport shuttle fee: ZAR 500 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
City Lodge Hotel Hatfield offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

City Lodge Hatfield
City Lodge Hatfield Pretoria
City Lodge Hotel Hatfield
City Lodge Hotel Hatfield Pretoria
City Lodge Hatfield Pretoria
City Lodge Hotel Hatfield Hotel
City Lodge Hotel Hatfield Pretoria
City Lodge Hotel Hatfield Hotel Pretoria

City Lodge Hotel Hatfield Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 90 out of 197 reviews
Rating 8 - Good. 68 out of 197 reviews
Rating 6 - Okay. 23 out of 197 reviews
Rating 4 - Poor. 7 out of 197 reviews
Rating 2 - Terrible. 9 out of 197 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacob

Stayed 1 night in Oct 2025

10/10 Excellent

mandlenkosi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place and the staff are always exceptional good
In the room
Stayed 1 night in Sep 2025

2/10 Terrible

DESIRE

Disliked: Staff & service

Terrible check out experience

Friendly check in staff , asked for a late check out of 1pm and granted by the friendly check in gentleman. However on the check out date, a very unfriendly patronising gentleman came to my door asking me to move out and that the latest check out is 12noon. Despite me explaining to him that i was offered a 1pm check out, he was having non of it and went as far as stating that housekeeping will be in at 12noon to strip my room ready for someone checking in at 1pm; this was at 11.50am, and i was still to bath. I took the quickest bath and made it to reception at 12.04pm. Fortunately the gentleman who checked me in was around, and i asked both of them why the harassment. The gentleman who checked me in kindly apologised and told me that my room had been somehow allocated to someone last minute. I asked the other gentleman why he said i was lying when his colleague next to him was there to explain that he had indeed offered me the late check out. I've stayed in this hotel a few times and have always enjoyed a good service except this time with the gentleman virtually kicking me out of the room in 10minutes. I have no problem complying if changes happen to change a complementary late check out due to new booking needs, but i feel the way this was actioned with no warning was wrong.
Stayed 2 nights in Sep 2025

8/10 Good

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Florence

Business traveller
Liked: Cleanliness, staff & service
The location was good. The furniture is old and there is only one plug in the room so you can work and charge your phone at the same time.
Stayed 1 night in Aug 2025

2/10 Terrible

DESIRE

Stayed 1 night in Aug 2025

10/10 Excellent

Mr Maxwell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel

Stayed 5 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Nicholas, Fareham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great for an overnight stay when going to Loftus for an evening game however to be woken by the taxi’s at 6am was not welcome!!
Stayed 1 night in Jul 2025

2/10 Terrible

Timothy

Business traveller

Ultra disorganised, in disrepair and poor location

Constant hooting and shouting from taxis right outside the room. Broken amenities in the room (light and safe), no hot water in shower. Disinterested staff at breakfast. Shabby equipment. And checkin took almost an hour due to confusion on the system. Will not stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Bonginkosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

ADELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Stayed 1 night in Jun 2025

8/10 Good

Wakwanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot water did and didnt work
Stayed 1 night in Jun 2025

8/10 Good

Wakwanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water uppn arrival only issue
Stayed 1 night in Jun 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

LP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Florence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was okay. The house keeping staff a noisy in the morning
Stayed 2 nights in Jan 2025

8/10 Good

Fiona

Stayed 1 night in Apr 2025

10/10 Excellent

Daryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a pleasure

This is my favorite place to stay in Pretoria. The parking is safe, staff are always friendly, and there are tons of restaurants within a few feet of the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sereine-Marie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m feel like I’m at home and it’s safe Clean and good service
Stayed 1 night in Apr 2025

8/10 Good

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

The condition of the is good and recommended to people to book
Stayed 1 night in Mar 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Problems with the room

The staff were great but we had to switch rooms 3 times in 3 days due to problems with the room (air didn't work, tv didn't work, power plugs didn't workn etc.). We still enjoyed our stay once everything was fixed. We enjoyed the restaurant and the location.
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025