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Hyatt House Johannesburg, Sandton

3.5 star property

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Photo gallery for Hyatt House Johannesburg, Sandton

Meeting facility
Seasonal outdoor pool
Lobby
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Room service

Explore the area

View in a map
125 Ann Crescent, Sandton, Gauteng, 2132
  • Place, Nelson Mandela Square
    ‪3 min drive‬
  • Place, Sandton City Mall
    ‪3 min drive‬
  • Place, Sandton Convention Centre
    ‪3 min drive‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Dining tables

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Suite

Dining tables

Family Suite

  • 100 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Studio, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hyatt House Johannesburg, Sandton

Hotel with free breakfast, near Nelson Mandela Square
This hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Hyatt House Johannesburg, Sandton offers 62 air-conditioned accommodations with safes and complimentary bottled water. 55-inch LED televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hyatt House Johannesburg, Sandton. During your stay, you'll be within walking distance of Sandton City Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, meeting rooms, and laundry facilities
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Nelson Mandela Square and a few minutes from Sandton City Mall
  • Airport shuttle service available for a fee
Hyatt House Johannesburg, Sandton offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Barbecue grills, a vending machine, and a garden are also featured at the business-friendly Hyatt House Johannesburg, Sandton. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Hyatt House Johannesburg, Sandton has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 950 per vehicle (one-way, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hyatt House Johannesburg, Sandton offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hyatt House Johannesburg, Sandton Hotel
Hyatt House Johannesburg, Sandton Sandton
Hyatt House Johannesburg, Sandton Hotel Sandton

Reviews

Hyatt House Johannesburg, Sandton Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 122 out of 189 reviews
Rating 8 - Good. 33 out of 189 reviews
Rating 6 - Okay. 13 out of 189 reviews
Rating 4 - Poor. 13 out of 189 reviews
Rating 2 - Terrible. 8 out of 189 reviews

Reviews

8/10 Good

Francois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Stayed 1 night in Jul 2025

8/10 Good

Catrina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the customer service was amazing. The staff were welcoming, warm and friendly. Food choices were limited. However, there are restaurants in the area that are walking distance, including a grocery store. I definitely recommend this location.
Stayed 6 nights in Jul 2025

10/10 Excellent

VICTOR

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and value for money
Stayed 6 nights in Jul 2025

4/10 Poor

Riaaz

Business traveller
Liked: Cleanliness
Breakfast was cold and all the reception said was next time it will be hot. Only 1 person had hot water for their shower.
Stayed 1 night in Jul 2025

10/10 Excellent

R

Stayed 1 night in Jul 2025

6/10 Okay

Ankit

Stayed 4 nights in Jul 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

sean

Liked: Cleanliness, amenities, property conditions & facilities
Great room and food!
Stayed 5 nights in Jun 2025

2/10 Terrible

Anthony, Beverly Hills

Stayed 7 nights in Jun 2025

10/10 Excellent

Edson

Stayed 5 nights in May 2025

4/10 Poor

Tyler

Disliked: Property conditions & facilities, room comfort
Certainly not to any Hyatt brand status. Not in Sandton central - off the beaten path. Certainly would not choose this hotel again. Degrades the Hyatt reputation.
Stayed 1 night in May 2025

6/10 Okay

Imraan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Wandile

Stayed 2 nights in May 2025

10/10 Excellent

KATYA

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Asanda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location, comfortable room - great value for money!
Stayed 1 night in Mar 2025

8/10 Good

Jewel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and Quiet
Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine warner

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property was very quiet and allowed me to relax. The staff were wonderful and welcoming and was greated with a smile everyday.
Stayed 5 nights in Mar 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt House is a fine hotel. The staff were friendly and easy to talk to. They made a cheerful atmosphere. The room was clean and more than expected. 10/10 would recommend.
Stayed 5 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Tourism and Business

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Hyatt review

I have stayed here a few times and the staff are always amazing. however, they have changed their restaurant to become a conference venue so breakfast and supper are served at a small bistro at reception, it is not the best place to sit and have a meal, noisy and cold - not intimate at all.
Stayed 2 nights in Feb 2025

2/10 Terrible

Pam

Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025