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Palazzo Hotel

5.0 star property

Choose dates to view prices

Photo gallery for Palazzo Hotel

Outdoor pool, pool umbrellas, pool loungers
Front of property
Interior entrance
Front of property
Penthouse | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Room service

Explore the area

Map
Montecasino Boulevard, Fourways, Sandton, Gauteng, 2021
  • Montecasino
    ‪2 min walk‬
  • Fourways Mall
    ‪8 min walk‬
  • Lion & Safari Park
    ‪14 min drive‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪26 min drive‬

Room options

View all photos for Presidential Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room

7.8 out of 10
Good
(8 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Penthouse

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Penthouse

  • Sleeps 9
  • 3 King Beds

View all photos for Deluxe Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Pivot Hotel Montecasino

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.6 out of 5, Wonderful, (315)
The price is €150
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Pivot Hotel Montecasino

About this property

Palazzo Hotel

Luxury hotel with spa services and a 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, spa services, and 24-hour room service.
Palazzo Hotel offers 246 accommodations with iPod docking stations and minibars. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Johannesburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include body wraps, body scrubs, body treatments, and manicures and pedicures.
Our customers tell us they can't get enough of the helpful staff at Palazzo Hotel. During your stay, you're just a quick walk from Montecasino. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Medeo
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Steps from Montecasino and 11 minutes by car from Sandton City Mall
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at the luxury Palazzo Hotel. Self parking is free.

Smoking is allowed in designated areas at this 5-star Johannesburg hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Medeo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 325 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Medeo

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 325 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 325 per person
  • Rollaway bed fee: ZAR 325 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Montecasino Palazzo
Palazzo Montecasino
Palazzo Montecasino Hotel
Palazzo Montecasino Hotel Johannesburg
Palazzo Montecasino Johannesburg
Palazzo Hotel Johannesburg
Palazzo Hotel Sandton
Palazzo Johannesburg
The Palazzo At Montecasino
Palazzo Sandton

Palazzo Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 339 out of 469 reviews
Rating 8 - Good. 75 out of 469 reviews
Rating 6 - Okay. 28 out of 469 reviews
Rating 4 - Poor. 13 out of 469 reviews
Rating 2 - Terrible. 14 out of 469 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Karl

Stayed 4 nights in Feb 2025

10/10 Excellent

Vironica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant, oriental venue

Beautiful place, the best shower from all hotels I have stayed at.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dawn

Great property. Great Service
Stayed 1 night in Mar 2025

10/10 Excellent

Sphamandla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most amazing hotel in Johannesburg

I stayed for one night with my two daughters 8 and 4 year old. We totally love the hotel and look forward to an even longer stay with you. Amazing facilities and friendly staff
Stayed 1 night in Mar 2025

6/10 Okay

Brett

Stayed 1 night in Feb 2025

6/10 Okay

John

Palazzo- MonteCasino

We booked a deluxe room because it had an outside space. The room was dark with poor lighting making it virtually impossible for my wife to do her makeup or for me to shave. We had to continually ask for items that were complimentary to be put in the room ( tea, coffee etc). The front of house were bordering on rude and the guy Elliot in charge of customer services was a complete liar, which led to a stressful time. The place is in need of decoration and updating as it’s supposed to be a top quality establishment. The tv was dated and could not be tuned in properly with no menu or any way to find out what programs were playing. The outside seating area gave a lovely view of the gardens ( that are magnificent) but the table and chairs were never cleaned. The pool area and all the outside spaces are lovely and probably the best features of the hotel. Some positives but overall disappointing. Photos showing poor quality tv , the lines are all over the screen and broken light that was supposed to have been fixed .
Stayed 7 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Vironica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Uchenna

Stayed 1 night in Jan 2025

8/10 Good

Gokhan

Stayed 2 nights in Jan 2025

2/10 Terrible

ney

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Eric

Disliked: Property conditions & facilities

NOT 5 STAR

Standard of this hotel is poor. No ways a 5 star hotel. Place is tired and service is below average.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly great hotel. Beautiful, convenient with plenty to do.
Stayed 1 night in Jan 2025

4/10 Poor

Andrew

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Stayed 1 night in Dec 2024

8/10 Good

William Lee

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Stayed 4 nights in Dec 2024

6/10 Okay

Henrik

Stayed 2 nights in Dec 2024

10/10 Excellent

christopher, Alpine

Stayed 1 night in Dec 2024

2/10 Terrible

Yashen Satyendra

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
No hot water
Stayed 2 nights in Dec 2024

10/10 Excellent

Jubril

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place for families
Stayed 2 nights in Dec 2024