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Protea Hotel by Marriott Johannesburg Balalaika Sandton

4.0 star property

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Photo gallery for Protea Hotel by Marriott Johannesburg Balalaika Sandton

Down duvets, in-room safe, desk, laptop workspace
Lunch, dinner and brunch served
2 bars/lounges, poolside bar
Lunch, dinner and brunch served
2 outdoor pools

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
20 Maude Street, Sandton, Gauteng, 2196
  • Place, Nelson Mandela Square
    ‪8 min walk‬
  • Place, Sandton Convention Centre
    ‪8 min walk‬
  • Place, Sandton City Mall
    ‪10 min walk‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed (View)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (View)

9.4 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Garden view

Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(15 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Single Beds, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Garden View (Balcony)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View (Balcony)

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Air-conditioning
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The price is €83
includes taxes & fees
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About this property

Protea Hotel by Marriott Johannesburg Balalaika Sandton

Along with 2 outdoor pools, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free shopping center shuttle are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers 330 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 43-inch LCD televisions come with satellite channels and Netflix.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Protea Hotel by Marriott Johannesburg Balalaika Sandton. During your stay, you'll be connected to a shopping center, and just a quick walk from Nelson Mandela Square. Enjoy features like free WiFi in public areas and free train station pick-up service, plus 2 outdoor pools.
  • Free WiFi in some public areas
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a steam room
  • Steps from The MARC and 7 minutes by foot from Sandton Convention Centre
  • Free train station pick-up and shopping center shuttle service
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers its guests 2 outdoor swimming pools, a steam room, a fitness center, and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 0 square feet (0 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Protea Hotel by Marriott Johannesburg Balalaika Sandton. A shopping center shuttle and a train station pick-up service are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Johannesburg hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
The Bull Run - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coffee on Twenty - This coffee shop serves breakfast, brunch, and lunch. Open daily.
Lords Bar - This bar serves brunch, lunch, dinner, and light fare. Open daily.
Destination Lounge & Bar - This bar serves light fare only. Open daily.
The Conservatory - This buffet restaurant serves breakfast only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Free shopping centre shuttle
  • Limo/town car service
  • Covered parking on site (ZAR 50 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coffee on Twenty
  • Destination Lounge & Bar
  • Lords Bar
  • The Bull Run
  • The Conservatory

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Gym
  • Piano
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1949
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 610 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: ZAR 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Balalaika Sandton Johannesburg
Protea Hotel Marriott Johannesburg Balalaika Sandton
Protea Balalaika Sandton Johannesburg
Protea Balalaika Sandton
Protea Hotel Balalaika
Protea Balalaika
Protea Hotel Balalaika Sandton Greater Johannesburg
Sandton Hotel Balalaika
Balalaika Hotel
Protea Hotel Johannesburg
Protea Hotel Marriott Balalaika
Protea Marriott Johannesburg Balalaika Sandton
Protea Marriott Balalaika
Protea Hotel by Marriott Johannesburg Balalaika Sandton Hotel
Protea Hotel by Marriott Johannesburg Balalaika Sandton Sandton

Protea Hotel by Marriott Johannesburg Balalaika Sandton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 381 out of 925 reviews
Rating 8 - Good. 390 out of 925 reviews
Rating 6 - Okay. 99 out of 925 reviews
Rating 4 - Poor. 37 out of 925 reviews
Rating 2 - Terrible. 18 out of 925 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
Good location and comfortable stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Musole

Liked: Cleanliness, property conditions & facilities
The room was spotless and staff were very good and helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved our stay here
Stayed 12 nights in Dec 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
While this isn’t the most luxurious or contemporary hotel, it feels very homely and public spaces are charming - as are the staff, who made us feel vsry welcome.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Lorna

Liked: Cleanliness, staff & service, amenities
Not a holiday hotel but a business hotel with excellent links to mall and train station.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Lorna

Liked: Cleanliness, staff & service, amenities
It’s not a holiday hotel, being in the centre of Sandton. We have stayed here many times and use it as a staging post. It’s a bit dated but the location is excellent with a shuttle bus to the nearby mall and/or train station.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
The staff, the service and the place amazing
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Mark

Liked: Amenities, property conditions & facilities
The shuttle bus driver was so lovely! Door men were helpful in regards to tours and baggage. Reception staff could learn a lot from them in regards to being friendly, professional and kind.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness
beautiful place
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Said

Liked: Cleanliness, amenities, property conditions & facilities
Always good to be back in balalaika.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property for a quick stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jacki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities, clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sandra

Excellent staff, customer service, upgraded room (thank you Onica) and help with bags (thank you Gift) From Sandy - room 2163 :)
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Omotayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time and wasnt sure what to expect but i was very impressed with the staff and the whole ambience. Staff were very friendly without been in your face. I will definitely recommend it.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Phatsimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that the hotel is almost at the centre for all my actitivies of the trip.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Hemrish

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good option
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nelumbu

Liked: Cleanliness, amenities, property conditions & facilities
Yes 👏
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

PRISCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast at my own convenience
Stayed 7 nights in Oct 2025
Verified

8/10 Good

galvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Wonderful stay, comfortable room, amazing staff, excellent restaurant!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, helpful staff.
Verified

10/10 Excellent

Marie Yovana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location - Sandton city mall close to the hotel, quiet and clean
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
I love love love this place
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff.. amazing place
Stayed 1 night in Nov 2022