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Protea Hotel Fire & Ice by Marriott Pretoria Menlyn

4.0 star property

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Photo gallery for Protea Hotel Fire & Ice by Marriott Pretoria Menlyn

Outdoor pool
Executive Suite, 1 Bedroom
Lounge
Bar (on property)
Breakfast, lunch, dinner served; Fusion cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
221 Garsfontein Road, Menlyn, Pretoria, Gauteng, 0181
  • Place, Menlyn Park Shopping Centre
    ‪2 min walk‬
  • Place, Time Square Casino
    ‪13 min walk‬
  • Place, 19th Hole Putt-Putt
    ‪17 min walk‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living area

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Protea Hotel Fire & Ice by Marriott Pretoria Menlyn

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn offers 178 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Protea Hotel Fire & Ice by Marriott Pretoria Menlyn. During your stay, you're just a quick walk from Menlyn Park Shopping Centre. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Menlyn Park Shopping Centre and Corobay Corner Office Park
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 7 meeting rooms are available. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Protea Hotel Fire & Ice by Marriott Pretoria Menlyn. Free self parking is available.

This 4-star Pretoria hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Onsite venue - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 250 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (30,000 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 250 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Fire Ice Menlyn Pretoria
Protea Hotel Fire Ice Marriott Menlyn
Protea Fire Ice Menlyn Pretoria
Protea Fire Ice Menlyn
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn Hotel
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn Pretoria

Protea Hotel Fire & Ice by Marriott Pretoria Menlyn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 131 out of 237 reviews
Rating 8 - Good. 74 out of 237 reviews
Rating 6 - Okay. 18 out of 237 reviews
Rating 4 - Poor. 9 out of 237 reviews
Rating 2 - Terrible. 5 out of 237 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was in order and check-in was seamless
Stayed 1 night in Dec 2025

10/10 Excellent

Mohau

Stayed 1 night in Nov 2025

4/10 Poor

Tourism and Business

Business traveller
Liked: Cleanliness
Check in took over 40 minutes as they couldn't find my booking, when they did I was informed that the suite I booked and paid for was no longer available and that I would get a "standard" room with no recompensation. Finally, when I asked for the duty manager it was sorted out but over 40 minutes wait for paid check in is just not good enough. We were not even given a proper welcome, the duty manager offered us a drink only after the fiasco - which we politely declined as we were not late for our dinner meeting.
Stayed 1 night in Nov 2025

10/10 Excellent

Stefano

Liked: Cleanliness, amenities, property conditions & facilities
Exceelent
Stayed 9 nights in Oct 2025

10/10 Excellent

Slim

Stayed 1 night in Oct 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance was off to the side, but upon walking in and checking out the lobby and more, it grew to be very lovely.
Stayed 1 night in Aug 2025

10/10 Excellent

Rock

Stayed 4 nights in Sep 2025

8/10 Good

Vijayendra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply amazing stay.

Very good & comfortable stay.
Stayed 7 nights in Aug 2025

10/10 Excellent

Nury

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friends staff and great location
Stayed 7 nights in Aug 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!!
Stayed 1 night in Jul 2025

8/10 Good

Ju yuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We all had a great nights sleep.
Stayed 1 night in Jun 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. The service was great and the hotel clean. Asked for twin beds and that's what we got, thank you 🙏
Stayed 1 night in Jun 2025

10/10 Excellent

Petrus

Stayed 3 nights in Apr 2025

10/10 Excellent

Pedro, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't wait to go again. It was wonderful indeed.
Stayed 1 night in Jun 2025

10/10 Excellent

Chane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, comfortable and convenient.
Stayed 2 nights in Jun 2025

10/10 Excellent

Antony

Stayed 3 nights in May 2025

10/10 Excellent

Bilkisu

Stayed 5 nights in May 2025

10/10 Excellent

Richard, Espoo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This was my second stay here for a reason.
Stayed 2 nights in May 2025

8/10 Good

Maxwell

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Einas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 4 nights in May 2025

2/10 Terrible

James

Stayed 4 nights in May 2025

10/10 Excellent

Divan Neville

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oiy!! Stay was good. Peaceful, safe and clean. Work on the WiFi quality/availability in the early hours of the morning.
Stayed 1 night in May 2025