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@Sandton Hotel

3.0 star property
VIP Access

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Photo gallery for @Sandton Hotel

Interior
Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers
Junior Room
Junior Room
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5 Benmore Rd, Sandton, Gauteng, 2196
  • Place, Sandton City Mall
    ‪15 min walk‬
  • Place, Sandton Convention Centre
    ‪15 min walk‬
  • Place, Nelson Mandela Square
    ‪18 min walk‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Single Beds

Studio, 2 Single Beds

Studio, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio

Minibar, in-room safe, desk, laptop workspace

Studio

9.6 out of 10
Exceptional
(8 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Balcony

Studio, Balcony

Studio, Balcony

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, Bathtub

Executive Studio Suite, Bathtub

Executive Studio Suite, Bathtub

  • City view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Room

Presidential Room

Presidential Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

@Sandton Hotel

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and 2 coffee shops/cafes are onsite.
@Sandton Hotel offers 117 air-conditioned accommodations with minibars and safes. 32-inch Smart televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has couples treatment room(s). Services include deep-tissue massages and massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at @Sandton Hotel. During your stay, you're just a quick walk from Morningside Mediclinic. You'll find features like free WiFi in public areas, plus 2 coffee shops/cafes and a full-service spa.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 coffee shops/cafes, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages at the spa
  • Amenities include a business center and an ATM
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Sandton City Mall and 6 minutes from Melrose Arch Shopping Centre
@Sandton Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business center on site. @Sandton Hotel also features a garden, concierge services, and express check-in. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Johannesburg hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Onsite venue - fine-dining restaurant.
Club House - Onsite café. Open daily.
Pool Bar - Onsite bar. Open daily.
Coffee Lounge - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (ZAR 50 per night)
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; ZAR 240 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Club House
  • Coffee Lounge
  • Pool Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: ZAR 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately ZAR 240 per person
  • Covered self parking fee: ZAR 50.00 per night
  • Late check-out fee: ZAR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sandton Hotel
@Sandton Hotel Hotel
@Sandton Hotel Sandton
@Sandton Hotel Hotel Sandton

@Sandton Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 272 out of 345 reviews
Rating 8 - Good. 44 out of 345 reviews
Rating 6 - Okay. 15 out of 345 reviews
Rating 4 - Poor. 8 out of 345 reviews
Rating 2 - Terrible. 6 out of 345 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Samali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay! Excellent service from all sides!
Stayed 2 nights in Dec 2025

10/10 Excellent

Samali

Stayed 2 nights in Dec 2025

10/10 Excellent

larry

Liked: Cleanliness, staff & service, amenities
Everythi g went smoothly
Stayed 1 night in Dec 2025

10/10 Excellent

Churchill

Liked: Cleanliness, amenities, property conditions & facilities
love it
Stayed 2 nights in Nov 2025

10/10 Excellent

Thembalihle

Stayed 1 night in Dec 2025

10/10 Excellent

Churchill

Liked: Cleanliness, amenities, property conditions & facilities
perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Justus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Pierre

Stayed 2 nights in Nov 2025

4/10 Poor

Conor

Disliked: Cleanliness, property conditions & facilities
Bathroom cleanliness not good. Shower not good. Rating of 5 star without the experience.
Stayed 3 nights in Nov 2025

10/10 Excellent

johnson

Stayed 1 night in Nov 2025

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Really spacious, had washer & dryer
Stayed 3 nights in Nov 2025

8/10 Good

Esther, CRANBROOK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights. The room was spacious and clean. Bed was comfortable. Shuttle was not available to pick us up at the Gautrain station unfortunately so we had to cross the street and catch an Uber to the hotel. We used the shuttle to go to Nelson Mandela square the next day. Check-in was quick and our room was available even though we were early which was amazing after a long flight. Breakfast was fantastic with plenty of options and friendly service. The clubhouse restaurant was also fantastic with friendly service and poolside seating. Finally, the meat pies from the Deli were perfect for a quick and inexpensive lunch. There are a few things that could be improved: Firstly, signage within the hotel is almost non-existent so finding the Deli or Clubhouse/pool entrance is very difficult. More signs are needed. Second, outside seating is not available in the courtyard area. A few tables and chairs would be good for guests who want to be outside. Would stay here again without hesitation.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Churchill

Stayed 2 nights in Nov 2025

10/10 Excellent

Churchill

Stayed 3 nights in Nov 2025

10/10 Excellent

Kenny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have to say thay thia hotel was excellent! The staff was very helpful! A big shoutout to Xolani for his professionalism and his willingness to help. The hotel is located in a very safe area.
Stayed 5 nights in Nov 2025

10/10 Excellent

Stephen, Huettikon

Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen, Huettikon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern room. Friendly staff. Good service. Shop, laundry service and hairdresser on-site in secure area.
Stayed 9 nights in Oct 2025

10/10 Excellent

Churchill

Stayed 5 nights in Nov 2025

10/10 Excellent

Albert

Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Very clean,well friendly& welcoming staff l love it
Stayed 4 nights in Oct 2025

10/10 Excellent

Churchill

Stayed 2 nights in Nov 2025

10/10 Excellent

Kabiru Muhammad

Stayed 1 night in Oct 2025

10/10 Excellent

remmy

Stayed 10 nights in Oct 2025

10/10 Excellent

grady a

Stayed 6 nights in Oct 2025