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Comfort Suites Johnson City near University

2.5 star property

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Photo gallery for Comfort Suites Johnson City near University

Lobby
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Exterior
Suite, 1 King Bed, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3118 Browns Mill Rd, Johnson City, TN, 37604
  • Place, Wallabies
    ‪2 min drive‬
  • Place, Johnson City Medical Center
    ‪6 min drive‬
  • Place, East Tennessee State University
    ‪8 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(74 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(35 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Sleep Inn & Suites Johnson City
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 823 reviews
The price is €78
includes taxes & fees
16 Jan - 17 Jan 2026
Sleep Inn & Suites Johnson City

About this property

Comfort Suites Johnson City near University

Hotel in Johnson City with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a seasonal outdoor pool, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and a 24-hour front desk.
Comfort Suites Johnson City near University offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Johnson City near University. During your stay, you'll be within walking distance of Wallabies. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Wallabies and a few minutes from Johnson City Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Suites Johnson City near University offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Comfort Suites Johnson City near University also features complimentary newspapers in the lobby, dry cleaning/laundry services, and RV/bus/truck parking. Self parking is free.

This Johnson City hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Johnson City
Comfort Suites Johnson City
Comfort Suites Johnson City Hotel
Comfort Suites Johnson City
Comfort Suites Johnson City near University Hotel
Comfort Suites Johnson City near University Johnson City
Comfort Suites Johnson City near University Hotel Johnson City

Comfort Suites Johnson City near University Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 166 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Charles

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Large Room, Clean, In Good Condition
Stayed 6 nights in Sep 2025

4/10 Poor

Todd

Travelled with family

Find somewhere else to stay.

The facilities and room were not great. The couch was broken down. The pillows were tiny. The parking lot was full of trash. I do not expect to stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Edward, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Seviceable location. Generally clean. friendly staff. Breakfast was good. Good location for a night or two.
Stayed 1 night in Sep 2025

4/10 Poor

Sally Rountree

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were polite and tried to correct some problems like replacing inoperable keys. We never had a key that worked on the 1st try either at the room or on an outside entrance. Beware; You must specifically request towels and bed changes, etc. We didl But on the 2nd day, we returned to find dirty towels on the floor, beds not changed, and the dirty sock of a previous customer still on the floor by the closet. The receptionist offered the excuse that 50 people checked out that day. Then, schedule enough people! Shabby building, heavily stained carpet, gouged bathtub. Needs renovation. It's a Choice Hotel, and my choice is never to return.
Stayed 3 nights in Sep 2025

6/10 Okay

Dorothy, Chattanooga

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Overall, this hotel was fine for one night. BUT we had to wait 20 minutes (no exaggeration) to check in as there was no one at the front desk. My husband stood there, and I walked around, peering into the office, housekeeping room, maintenance room (all the doors wide open) to see if anyone was around. Place was deserted! It was around 4pm on a Thursday. Finally, a man showed up. The room was perfectly adequate, what you expect from a Comfort Inn. Breakfast the next morning was just ok. Waffle batter was almost empty, orange juice was watered down and the Coffee ran out at 8:15 and there was no one around to replace any of it. So overall, 4 stars for the room but 2.5 for check in and breakfast.
Stayed 1 night in Sep 2025

2/10 Terrible

Branson

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
3 spots for handycap parking. 6 motorcycles parked in spots. Had to wwlk up a hill to park car. Talked to night manager with no results. Should of called the police but didn't
Stayed 1 night in Sep 2025

10/10 Excellent

Talisha

Stayed 3 nights in Aug 2025

2/10 Terrible

brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was disgusting. They were remodeling and it was a mess. Rooms were not clean and had stains. We left after one night and found another room
Stayed 4 nights in Jul 2025

10/10 Excellent

Tinja

Travelled with family and small children
Liked: Cleanliness
Big clean room. Descent breakfast, and friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Shanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Linetta

Stayed 2 nights in Aug 2025

6/10 Okay

Jennifer, GULF SHORES

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Property was ok for last minute. Clean enough, bed and pillows weren't too comfortable, outdated, breakfast was a 4 out of 10. They seemed like new owners maybe or new managers... they were trying.
Stayed 2 nights in Aug 2025

6/10 Okay

Donald

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pillows were awful. The breakfast was seriously lacking. AC worked well.
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service

Not worth it

Room smell musty,stains on bath towels scraps for breakfast no coffee at 800 am.
Stayed 1 night in Sep 2025

6/10 Okay

Judy

you get what you pay for. it met standards of sleep quality, and comfortable beds. do NOT expect coffee. Worst stuff ever; other than that, met basic standards
Stayed 2 nights in Aug 2025

6/10 Okay

Sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Mediocre at best

Pillows were like cottonballs very small and not very comfy for head. The shower was very slim and hard to keep footing in. Breakfast consisted of powdered eggs, fake sausages and bakery items. I am gluten free so i only had the eggs and sausages. They offered yogurt one morning but not the other, no fruit offered. There were bugs in the juices offered.
Stayed 2 nights in Aug 2025

6/10 Okay

Adolphine

Just Ok nothing special,
Stayed 2 nights in Aug 2025

8/10 Good

Heather

Stayed 4 nights in Aug 2025

6/10 Okay

Jay

Stayed 2 nights in Aug 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is undergoing some renovation so there is still areas that are being improved upon.
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

John

Travelled with family
Liked: Staff & service
Stayed 4 nights in Aug 2025

8/10 Good

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean but a little tired. HVAC in the room cooled the room but not sufficiently to have a comfortable nights sleep. Otherwise, staff was excellent and provided great service.
Stayed 1 night in Aug 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, would stay there again.

We had a great overnight stay. Booking was easy through Hotels.com. The receptionists at the front desk was very friendly and engaging. We truly felt welcomed. Our room was very clean and comfortable. I loved having the couch adjacent to the bedroom. The bathroom was clean and well stocked. I used the exercise room while I was there, and I would normally walk on a treadmill, but the two main pieces of equipment were an elliptical and a recumbent bike. I chose the bike for low impact. Breakfast the next morning was good, though the selection was a little limited. I was disappointed that there wasn't some fresh fruit. It appeared that the gentleman who preparing and serving the breakfast foods was also responsible for being at the front desk. Perhaps more help would be beneficial. Overall it was a good stay and we would definitely stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025