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Comfort Suites Johnson City near University

2.5 star property

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Photo gallery for Comfort Suites Johnson City near University

Suite, 1 King Bed, Non Smoking
Exterior
Lobby
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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3118 Browns Mill Rd, Johnson City, TN, 37604
  • Place, Wallabies
    ‪2 min drive‬
  • Place, Freedom Hall Civic Center
    ‪7 min drive‬
  • Place, East Tennessee State University
    ‪8 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(80 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(36 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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About this property

Comfort Suites Johnson City near University

This smoke-free hotel features a fitness center, a seasonal outdoor pool, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and a 24-hour front desk.
Comfort Suites Johnson City near University offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Johnson City near University. During your stay, you'll be within walking distance of Wallabies. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Wallabies and a few minutes from Johnson City Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Suites Johnson City near University offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Comfort Suites Johnson City near University also features complimentary newspapers in the lobby, dry cleaning/laundry services, and RV/bus/truck parking. Self parking is free.

This Johnson City hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Johnson City
Comfort Suites Johnson City
Comfort Suites Johnson City Hotel
Comfort Suites Johnson City
Comfort Suites Johnson City near University Hotel
Comfort Suites Johnson City near University Johnson City
Comfort Suites Johnson City near University Hotel Johnson City

Comfort Suites Johnson City near University Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1003 reviews
Rating 8 - Good. 263 out of 1003 reviews
Rating 6 - Okay. 168 out of 1003 reviews
Rating 4 - Poor. 89 out of 1003 reviews
Rating 2 - Terrible. 69 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mairlyn

Stayed 1 night in Jan 2026

4/10 Poor

Timothy

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Reserved queen beds, given doubles. Towels and washcloths had stains. Shower went from hot to cold and back again. Mattress was hard. We’ve enjoyed our stay here before, but this time was not good.
Stayed 1 night in Jan 2026

4/10 Poor

Kezoyta

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was not up to par to say the least! The floor was nasty in the lobby all the way to the elevator! The hallway to the room was dirty; it needed to be vacuumed! The smell was not that great. The bathroom towels were rough and the wall wasn’t clean! My boyfriend killed a bug on the floor. I was scared to sleep there! Please read reviews before booking hotels!!
Stayed 1 night in Jan 2026

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and the hotel was clean. Breakfast was a little disappointing and that it closed at 9am on a Saturday rushed us a bit to get down there before it closed.
Stayed 1 night in Jan 2026

4/10 Poor

Kelly

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, fingernail clippings against the wall near the couch, hair in the bed, holes in the wall, gross areas where leaking had occurred and they “tried” to just patch it up.
Stayed 1 night in Jan 2026

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

2/10 Terrible

JEFFREY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
To be honest while the staff was kind, the room was just very gross. We took pictures of half of the issues we were having and showed the front desk. They had a mold spot from water damage in the ceiling of our first room, spill spots all over the bed frame, boogers on the wall, a stain on the curtains, all in the first room. The second room no mold spots but wall damage with what looked like mud on the walls, large dent with rust spot on the tub, etc. Just to name a few. I appreciate the staff moving our rooms but unfortunately this place just has a lot of issues. Also, there were a lot of hairs in the bathroom and the towels had some red stains and it slowly became worrisome if they were washed. I think the only pluses were the large fridge, and beds were comfortable. But again, a lot of improvement needs to happen here.
Stayed 2 nights in Jan 2026

8/10 Good

Quiani

Liked: Cleanliness
Stayed 1 night in Jan 2026

6/10 Okay

Douglas

Disliked: Amenities
It’s just average at best. Semi clean, staff could care less if you are there or if they speak to you
Stayed 3 nights in Dec 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was awesome. Bed was a little too firm. But everything else was awesome
Stayed 2 nights in Dec 2025

6/10 Okay

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We requested an HC accessible room because we needed a walk-in shower but they gave us a hearing impaired accessible room. That room has no ref.
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, clean and close to JCMC
Stayed 1 night in Dec 2025

8/10 Good

Melissa

Liked: Staff & service
It was clean and quiet. A little dated, but for the price, we were completely satisfied!
Stayed 1 night in Dec 2025

10/10 Excellent

Arlis

Liked: Cleanliness, staff & service
Yes.
Stayed 1 night in Dec 2025

4/10 Poor

Charles, VENICE

Room was neglected, I won't go back to comfort inns. This is typical
Stayed 2 nights in Dec 2025

4/10 Poor

Linda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not stay here overnight after seeing parking lot and feeling unsafe
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Stayed 1 night in Dec 2025

8/10 Good

Kendra

Stayed 1 night in Nov 2025

10/10 Excellent

mallory

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay. Mallory Cline - Frazier
Stayed 2 nights in Nov 2025

6/10 Okay

Ama

Travelled with family
Liked: Staff & service
Hotel staff nice and responsive. Property itself needs major renovations. Breakfast menu had limited options.
Stayed 3 nights in Nov 2025

8/10 Good

John

Business traveller
Stayed 2 nights in Nov 2025

6/10 Okay

paul, newfield

Could be updated inside mattress not great
Stayed 5 nights in Nov 2025

2/10 Terrible

Joseph

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Nasty. The entire hotel stunk like weed. First room was absolutely terrible. Stunk so bad, i turned around and walked right back out of it. They gave me another room and it was better but the whole floor from the elevator to the room stunk. Even with the better room, I was woken early in the morning by the smell of one of the surrounding rooms having an early morning smoke session. Too bad. The hotel itself was pretty nice for the price. But the pervasive and strong weed /pot smell throughout the hotel made it nasty.
Stayed 1 night in Nov 2025

6/10 Okay

Crystal

Overall the stay was okay. The room was no
Stayed 1 night in Nov 2025